Rated 3.9 out of 5 by 189
Rated 5.0 out of 5.0 by JennB7777 Great location, amenties and staff
THANK YOU HI Express Middletown/Newport.
Everything was great and I can't wait for my next stay!
March 25, 2014
Rated 5.0 out of 5.0 by Bifftannen Affordable, nice, and clean
I had a such a good stay that i extended my stay by one day. The room was very clean and comfortable. The price was very affordable and it was a convenient location to everything. I would recommend staying here and will do so again.
March 25, 2014
Rated 2.0 out of 5.0 by NCboatrx there are better hotels out there
I do a fair amount of traveling for business and appreciate a good nights rest. This particular hotel appears disorganized at best. From front desk staff who don't know what the priority club is to windows that don't seal out the weather properly (the curtains do however) to worn out pillows, I will stay somewhere else when I am next in the Newport area. No matter how reasonable the charges are, if you can't get a good nights sleep, you are not getting good value.
March 23, 2014
Rated 4.0 out of 5.0 by ping22 great staff
great staff, excellent rate okay location .the most important asset of any rated hotel is the staff any minor inconvenient can be ignore but if the staffs are no good it will make your stay failed
March 23, 2014
Rated 4.0 out of 5.0 by NWPTStorm Best Value for the price
The staff at the front desk are great. The rooms are not bad, there were minor things that needed attention. Considering the price and the staff, worth the stay.
March 17, 2014
Rated 5.0 out of 5.0 by dlr1972 Nice, Quiet, Comfortable
Enjoyed my two nights. The cost was reasonable, the bed was comfortable. The location was convenient to reach just about anywhere in the area.
March 16, 2014
Rated 5.0 out of 5.0 by New Yorker 2 Great temporary accomodations
This was a convenient, clean, comfortable, hotel located in the vicinity of stores and restaurants.
March 14, 2014
Rated 4.0 out of 5.0 by tracktraveler Good Stay
It was a good stay. If possible ask for a room on the upper floors. I've stayed at this hotel twice and the second time I was on the first level and it was much more noisy.
March 5, 2014
Rated 2.0 out of 5.0 by jjmann dont go for the pool
Pool is cold. Hot tub too hot and too much chlorine. enough to choke you. service is very good here but we came for the pool. next time I'll just pay $15 and take my kids to the uri pool. Rooms not the cleanest but ok. Hairs on bed. coffee and breakfast not good at all.
March 5, 2014
Rated 1.0 out of 5.0 by Quinney5423 Felt like a night at the Bates Motel
Thermostat not working, Exceptionaly HOT room, Pool had so many chemicals in it my eyes and skin were burning and DVD Player in the room wouldn't work because we had the wrong remote. Afternoon Front desk staff was disinterested unwilling to give us a new room despite it appearing there was nowhere near a full house. Very disappointed.. would not stay here again !
March 3, 2014
Rated 5.0 out of 5.0 by Sparks1961 Middletown, RI
I will by far recommend this Hotel. It was very clean, the location was great, just far enough away from the main road. The staff was friendly.
February 27, 2014
Rated 5.0 out of 5.0 by VisitingSon Great value
The cost of the room was a great deal and the hotel was very nice
February 26, 2014
Rated 4.0 out of 5.0 by RevLaura Clean, comfortable, loud
This property was clean and comfortable - immaculate in fact. But there was little sound-proofing and it was very loud. Great location to URI, to Newport sight-seeing, to the beach!
February 26, 2014
Rated 5.0 out of 5.0 by Stuart03 Good value and dependable
This is off the beach and that is just fine. Clean rooms, dependable conditions. Good location. Quiet.
February 24, 2014
Rated 1.0 out of 5.0 by Dickle Not Impressed
I expect more from a Holiday Inn.
The overall condition of the rooms were poor, not clean and items in three rooms were not working properly.
February 24, 2014
Rated 4.0 out of 5.0 by Ron2014 Nice but has limitations
This hotel is very convenient for business travelers to NUWC Newport and the price is below per deim. However, there are some limitations. The mattress in my room was worn out on one side and that was surprising since all rooms were renovated within the past two years (I stay here often). Also, I was unable to regulate the heat in my room, the first 2 days of my stay was in an 80 degree room and then the next 2 days hovered around 65-70. No matter what I did, I just could not get the temperature to a comfortable 72-76 degree range. Lastly, some of the food at the breakfast bar should not really be classified as "food". The powdered eggs are tasteless no matter what form they are served in, the sausage is horrible. I do like the pancakes but there is always a line of people waiting to make them. Would also like to see more fresh fruit and other healthy options available.
February 17, 2014
Rated 5.0 out of 5.0 by Newt2 Great value for Aquidneck Island
We stayed for three nights, and were very pleased with the room and especially the comp breakfast. The choices for breakfast were very diverse and the food was nice and warm.
February 14, 2014
Rated 5.0 out of 5.0 by Pojoy Great Place for vacations.
My wife and my kids were extremely happy since day one. The place was amazing. We spent the most beautiful weekend here. our rooms were amazing. The next morning we ate breakfast and the food was delicious. We made our own hotcakes and my family were so happy. I want to come back soon. Thank you for the Service.
February 12, 2014
Rated 5.0 out of 5.0 by PeterNewHaven Great value and comfort!
I was blown away by the value and amenities, especially at the price we paid. This is the sort of experience I would have expected had I paid DOUBLE.
The facilities. were new, in excellent repair, clean and VERY comfortable: The room had BOTH a microwave AND a mini-fridge, Iron, safe, large LCD TV with a generous cable offering. AND THERE'S AN INDOOR POOL/HOT TUB (maybe my favorite experience). It ALSO had a small exercise room with good equipment. Breakfast was WAY BEYOND my expectations: lots of juices, a pancake machine! - cinnamon buns, cereal, bread, bagels, butter, cream cheese, coffee, tea, oatmeal, eggs (though I think the "instant" variety and bacon. It was a truly amazing value. They also had a small "business center" with two thin clients running Windows 7 and a laserjet printer. There were some MINOR issues with the browser and I had a MINOR problem in trying to print which I did NOT follow up with the staff. Internet (wireless) in the room was great. ALL the staff were professional and courteous and even provided a toothbrush that I had neglected to pack. I will DEFINITELY come again and can't recommend this highly enough.
January 29, 2014
Rated 5.0 out of 5.0 by toys4dad night in Newport
Hotel looked great when we drove up. It was clean and well lit. plenty of parking and well lit. Front desk clerk was pleasant but somewhat confused. Could not find my reservation at first but then found it and it was already to go. room clean and comfortable. breakfast bar well stocked (love those danish) eggs were poor quilty and someone else mentioned flavored coffee not available.
January 28, 2014
Rated 5.0 out of 5.0 by LN36 Comfortable Bed
Great hotel overall, good location, very accessible, reasonably priced. I didnt get the IHG rewards welcome though and also the front desk person when we checked out her uniform needed to be cleaned it looked really dirty that didnt leave a good impression on me as a guest. My husband thought of her handling the food if possible she handled the food and we wondered if she even washed her hands at all. If you could please have the stuff especially front desk be clean that would be awesome really. First impressions last a lifetime. I like the Holiday Inn but that sort of left a bad taste in my mouth.
January 24, 2014
Rated 4.0 out of 5.0 by Glick Senior getaway
Was looking for some peace and quiet and found it there.
January 19, 2014
Rated 5.0 out of 5.0 by LeFrankie117 Nice and quiet
Nice and quiet. Business trip so needed to be in bed and back up early. Hot tub was in good condition. Would like to see more healthy choices for breakfast. Possibly more fresh fruit. But overall a good business trip and good hotel experience.
January 13, 2014
Rated 4.0 out of 5.0 by careagle everything was good
good everything was aspromised parking was good pool was good breakfast was good
January 10, 2014
Rated 4.0 out of 5.0 by Missy31 Easy access to Newport, but quieter area
We had a pleasant stay. Staff was really outstanding.
Beds were confortable. The hotel was convenient to
Newport, but not in the hustle and bustle of the city.
January 9, 2014
Rated 4.0 out of 5.0 by memsi Room
Bed was confortable, heat was fine; however, the unit was a bit noisy.
January 8, 2014
Rated 3.0 out of 5.0 by Johndoe57 Not happy with the staff..
I complained to the staff on 3pm to 11pm, regarding the brown water coming from my sink on the first day. Her response was, it's normal for the discoloration. Thank God, I had a case of bottled water in my trunk. Also, I complained to the overnight staff, regarding the people in a room above my room. The noise was out of control at 2am. The staff response was, she would call the room. The noise never stopped. It would continue for two more nights. The overnight staff was very rude when I complained the second night. I wouldn't recommend this hotel to anyone who's looking to get a goodnight sleep.
January 6, 2014
Rated 5.0 out of 5.0 by dlcs1959 Everything was great!!!
Everything was great regarding our stay!!! The room was clean, the staff was attentive and we were able to relax and enjoyed our stay very much.
January 6, 2014
Rated 5.0 out of 5.0 by newportgirl comfortable bedding and relaxing
My boyfriend and I stayed here for new years eve and we weren't expecting the hotel to be as nice as it was because how cheap we paid for the night. When we walked up to the front desk however two girls were talking to one another and didn't acknowledge us until they finished speaking-which I thought was a little rude.. however we were quickly situated in the room and it was such a great layout. there were 2 mirrors outside the bathroom plus the one within the bathroom which is great so we were both able to get ready at once....the bed was absolutely comfortable as well as the pillows, and you can adjust the heating and cooling from a temperature gage on the wall. I had to go to the front desk around 11pm because i needed a bandaid and no one was at the desk so i rang a bell they had...no one came--i rang it 2 more times over the course of 10 min and the desk phone even rang and still no one came!!! finally after 15 min a girl showed up and assisted me.. I was very annoyed though. So basically other than the front desk crew the stay was great...
January 4, 2014
Rated 5.0 out of 5.0 by boatand food
the eggs were cold and the pancakes were not available. The coffee was good and the selection of muffins and bagels was good.
January 4, 2014