Rated 4.7 out of 5 by 299
Rated 5.0 out of 5.0 by Bob1717 Guest service
The front staff were very courtious and customer friendly. I made our reservation on line and did not receive an email with my confirmation number. I called a second time requesting the email and did not receive it. I stopped at the Holiday Inn on our way to Alex Bay and checked to see if our reservation was there, and it was! When we checked in later that night, all went very smoothly. My wife and I even stayed in the "Welcome VIP Guest" Home of VIP Guest Room...Wow...I even took a picture of the door, and I remember the room number...109...We were very satisfied...plus the noon check out is great we went swimming in the morning and never felt rushed...Thanks for a great experience...We will be back
August 20, 2014
Rated 5.0 out of 5.0 by SamKnows Free upgrade
I'm a platinum member. Upon checking-in, I was surprised to receive a free upgrade to a room with Jacuzzi. My daughters loved it so much. The room is large and clean. Staff are very friendly. Many restaurant choices around the hotel. Highly recommended!
August 18, 2014
Rated 5.0 out of 5.0 by Steve W22 Great Service
Always a great stay at this facility! The staff is especially friendly!
August 16, 2014