Rated 4.8 out of 5 by 149
Rated 5.0 out of 5.0 by Bren70 Service was great especially at the front desk - very accomodating staff and very pleasant
I was very pleased with my stay at the hotel - and the room was very clean and the bed was comfortable. I have a little suggestion that when you have people staying at the hotel that are doing a shopping stay over it would be great if you could offer a shopping package ie: coupons. I have stayed at the Holiday Inn express before and have received a similar package but I am told that is not your policy now. When I inquired about it I was told that I would have to pay $35.00 more. Please reconsider this option at no cost to the visitor. I would also like to comment on the continental breakfast - it was excellent and I would like to commend the ladies that are responsible for taking care of this.
Again thankyou for the excellent hospitality that I received during my stay at the hotel
December 5, 2013
Rated 4.0 out of 5.0 by Ed309 great location
lots of shopping and restaurant nearby, perfect for a romantic getaway plus retail therapy trip
December 4, 2013
Rated 2.0 out of 5.0 by Jillybean295 Garbage in our room upon check-in.
There was an empty potato chip bag and empty medicine package in the bedside drawer closest to the window and something brown spilled in the drawer and on the phone book. There was a mint on the bathroom vanity. Very disgusting.
The reception staff and cleaning staff were outstanding!! Above and beyond in friendliness and helpfulness! We loved that a movie night was provided for families! Great feature! And the refreshments and hot drinks were very welcoming!
The reception staff and staff that was wandering around all night tidying things up (may have been cleaning or maintenance?) were super friendly. Your staff makes your hotel!!!
December 4, 2013