Rated 4.7 out of 5 by 366
Rated 5.0 out of 5.0 by Kennybob980 Stay at Holiday Inn Express Watertown N.Y. Oct 21 - 23 2014
From the time we entered the Inn and confirmed our reservation until we checked out we were very impressed with the efficiency, friendly attitude and willingness to please. We were impressed with the condition of the room and layout as well. The bed was very comfortable and provided an excellent restful night's sleep. We will definitely stay at this Inn again when in Watertown.
October 26, 2014
Rated 5.0 out of 5.0 by Rdba Amazing customer service!
I purchased the Shopping Package and it made for an excellent getaway shopping trip.
October 25, 2014
Rated 5.0 out of 5.0 by Grandmom of 8 A Great Hotel with a Fantastic Staff
From the warm and welcoming front desk staff to the housekeeping staff to the breakfast staff there is none better anywhere. They all attended to our needs no matter what they were. I needed an extra room, they had no problem accommodating us. They returned things that were left in my daughter's room, after they checked out, to us.Ffrom something extremely important to a toy car that belonged to my grandson. The hospitality was extraordinary. If I was in the breakfast room by myself someone came and talked to me like we were old friends. The front desk asked us if we needed directions for the places we wanted to go and gave us information as to what was going on in the area. The housekeeping staff went out of their way to make sure all of our needs were met. I cannot say enough about this Hotel. I can't wait for an excuse to visit this Holiday Inn Express again.
October 22, 2014