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Rated 3.7 out of 5 by 80 reviewers.
Rated 5.0 out of 5.0 by Great service Great service, nice people and the living and sleeping conditions were great. August 13, 2014
Rated 5.0 out of 5.0 by Great Staff The staff and room were excellent. Will definitely stay at this location if and when I'm in the area. August 10, 2014
Rated 5.0 out of 5.0 by Outstanding Service We received outstanding service and follow-up by the staff. Hot breakfast provided nutritional choices with several options. Beautiful area for walking in the morning. Well trained, professional staff at the desk both evening and morning. Free Wi-fi and help from staff when requested. July 30, 2014
Rated 1.0 out of 5.0 by Air conditioner keeps you from sleeping. Upon arrival at this Holiday Inn Express, I was very impressed with the hotel condition and the clerk that checked us in, however when we returned later that night and attemped to sleep, the air conditioner vibrated so bad when the compressor kicked on it was like having a truck idling in your room all night. Turning off the A/C was not an options because the temp would rise. Got so bad we checked out at 5:00 AM, when I went to turn in my key card and get the bill, couldn't find the new clerk, who finally wondered out from somewhere and looked upset that I was calling for someone. I advised him why we were checking out and the problem, but he seemed uninterested or concerned and didn't bother to either offer something like a discount or a discount for another night somewhere. July 22, 2014
Rated 3.0 out of 5.0 by Nice clean rooms The rooms were nice and clean. The service at the front desk in the evening was lacking and was never at front desk. The breakfast was lacking some days good but others bad nothing labeled and no milk for cereal. July 13, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express,Metro West Palm Beach We found our one night stay very relaxing. This was one of the better Inns we stayed in on our road trip through Florida. July 11, 2014
Rated 2.0 out of 5.0 by Horrible service I travel a lot for my job and always stay at holiday inn express because we have a business account set up with them. This is by far the worst holiday inn I have ever stayed out. The gentleman running the front desk was absolutely clueless. He could barely speak English which was a big enough barrier. I walked to the counter with IHG rewards card, license and credit card I booked the room with. It took over an hour to get checked in because he didn't know how to use the computers. He also was trying to help everyone else that walked up before finishing my transaction. If you are on top of your game I would have no issue with this but he would have to start over with me every time he was distracted because he would lose track of where he was. The staffing was horrible. I attempted to check out but it was such a disaster I stayed one night. I then checked out the following day when I was supposed to be staying for at least a week. The room I was in wasn't much better. The walls were paper thin and lots of parties going on. I asked multiple times to have the desk contact the room and ask them to quiet down just a bit to no avail. I leave many reviews with all the traveling I do and this is I believe the first negative I have left for holiday inn. I would not recommend this hotel. June 30, 2014
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