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Rated 3.6 out of 5 by 76 reviewers.
Rated 1.0 out of 5.0 by Air conditioner keeps you from sleeping. Upon arrival at this Holiday Inn Express, I was very impressed with the hotel condition and the clerk that checked us in, however when we returned later that night and attemped to sleep, the air conditioner vibrated so bad when the compressor kicked on it was like having a truck idling in your room all night. Turning off the A/C was not an options because the temp would rise. Got so bad we checked out at 5:00 AM, when I went to turn in my key card and get the bill, couldn't find the new clerk, who finally wondered out from somewhere and looked upset that I was calling for someone. I advised him why we were checking out and the problem, but he seemed uninterested or concerned and didn't bother to either offer something like a discount or a discount for another night somewhere. July 22, 2014
Rated 3.0 out of 5.0 by Nice clean rooms The rooms were nice and clean. The service at the front desk in the evening was lacking and was never at front desk. The breakfast was lacking some days good but others bad nothing labeled and no milk for cereal. July 13, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express,Metro West Palm Beach We found our one night stay very relaxing. This was one of the better Inns we stayed in on our road trip through Florida. July 11, 2014
Rated 2.0 out of 5.0 by Horrible service I travel a lot for my job and always stay at holiday inn express because we have a business account set up with them. This is by far the worst holiday inn I have ever stayed out. The gentleman running the front desk was absolutely clueless. He could barely speak English which was a big enough barrier. I walked to the counter with IHG rewards card, license and credit card I booked the room with. It took over an hour to get checked in because he didn't know how to use the computers. He also was trying to help everyone else that walked up before finishing my transaction. If you are on top of your game I would have no issue with this but he would have to start over with me every time he was distracted because he would lose track of where he was. The staffing was horrible. I attempted to check out but it was such a disaster I stayed one night. I then checked out the following day when I was supposed to be staying for at least a week. The room I was in wasn't much better. The walls were paper thin and lots of parties going on. I asked multiple times to have the desk contact the room and ask them to quiet down just a bit to no avail. I leave many reviews with all the traveling I do and this is I believe the first negative I have left for holiday inn. I would not recommend this hotel. June 30, 2014
Rated 1.0 out of 5.0 by No Hot water Desk clerk failed to notify me upon checkin the hotel Hot water heater was broken June 27, 2014
Rated 5.0 out of 5.0 by my stay My Stay At This Holliday Inn Was The Best Experience I Ever Had The Room Was Very Comfortable And Clean The Staff Did A Very Good Job The Food In The Morning Was Very Good June 24, 2014
Rated 1.0 out of 5.0 by Deskclerk withheld info that Hotel was without water upon checking in upon checking in, the desk clerk failed to notify me there was no hot water in the hotel. I feel this was deceitful as it did not afford me the opportunity to seek a replacement hotel. I canceled my second night stay June 20, 2014
Rated 3.0 out of 5.0 by FRONT DESK staff and BREAKFAST OVER ALL A GOOD EXPERIENCE WITH THIS FACILITY . HOWEVER THE STAFF FROM THE FRONT DESK ON SUNDAY 15/2014 WAS TO BUSY TALKING TO THE PEOPLE IN CHARGE OF THE BREAKFAST AREA./ STAFF.. THEREFORE ,THE FOOD DISPLAY WAS ALWAYS EMPTY... WE HAD TO ASKED FOR HELP SEVERAL TIMES.... Handicap rooms/ showers ... could be better .. June 19, 2014
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