Rated 3.8 out of 5 by 155
Rated 1.0 out of 5.0 by BigBoy357 Horrible Hotel
This hotel was horrible..the staff was very unprofessional during my check in. The receptionist didn't acknowledge my IHG membership or give me the 500 welcome points. The room smelled moldy and closed up. The A/C stayed on the entire time. I wouldn't advise anyone to stay at this hotel.
April 24, 2015
Rated 5.0 out of 5.0 by Goat islander Feedback
A recent stay in Palm Beach was made even more enjoyable by the staff at the Holiday Inn Express. All were helpful with any requests and the breakfast staff were very professional . Definitely will stay there again.
April 21, 2015
Rated 5.0 out of 5.0 by Paulakw Very Nice Stay
I would Recommend and look forward to staying again
April 19, 2015
Rated 5.0 out of 5.0 by RC Flyer Staff were wonderful/especially breakfast staff
Enjoyed my stay! The staff were professional and helpful with suggestions for places to eat locally. The exercise room was well kept and had my favorite exercise machines (TV available). The location of the hotel was perfect. Eating places were near by. I-95 just 2 blocks off the exit. Shopping 3-4 miles away. This was my second stay at this hotel because of the location and friendly staff that make you feel welcomed.
April 16, 2015
Rated 5.0 out of 5.0 by AJ3222 Great hotel
Very clean hotel, extremely courteous staff, delicious complimentary breakfast
April 15, 2015
Rated 4.0 out of 5.0 by Hussman767 Clean environment and friendly service
The hotel and grounds were clean and the staff was helpful and courteous.
The breakfast was fresh and there was a good variety (hot and cold).
The room was neat and comfortable.
April 15, 2015
Rated 2.0 out of 5.0 by Bobcat54 train the breakfast person
I was caught taking a picture of the gross slime at the top of the hot water dispenser, so she cleaned it.
She only did one thing at a time, and we were always out of something. She was good at texting though, when my husband entered the back room to let her know there was no bacon, no eggs, and no coffee she was on her phone.
No one ever answered the phone at the front desk-too busy on their own phones???
Room was fine, bed fine, hotel ok.
I am amused that the recognition was being a club member was a hershey mini!
April 3, 2015
Rated 1.0 out of 5.0 by tixops1 Roach and No Air Conditioning
I rented 2 hotels rooms. One room had an air conditioner that did not work and after 4 hours I was forced to leave this hotel and take a room 12 miles north as they did not have any clean rooms available. On our third night the room that we still occupied had a roach visit us in the refrigerator and the front desk could care less about any of these issues. I have attached the picture of the roach. I recommend that you stay at the Holiday Inn Express North Palm Beach for a nice clean hotel. Everything was superior at North Palm Beach over the West Palm Beach Metrocentre.
April 2, 2015