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Rated 4.2 out of 5 by 187 reviewers.
Rated 4.0 out of 5.0 by Wisconsin Dells HI Express This was a decent property with all the basics. However, it had the very worst cell location plus their WiFi was not at all good. So, it left me with a bad taste in my mouth. Overall, it is a decent property, but didn't meet our needs. October 26, 2013
Rated 5.0 out of 5.0 by Great Place One of the better Holiday Inn Express I stay at. Always clean and comfortable and in a great location. Unfortunately the stay is always short, usually just over night, as it is a good overnight spot before getting to my final destination in the La Crosse area. I wish I could take the hotel with me as some of the other locations I stay at do not come close to measuring up. During the "water park" season it can get a little loud and busy with kids but usually quiets down in the evening. Normal breakfast for a Holiday Inn Express. October 25, 2013
Rated 2.0 out of 5.0 by Not meant for business travelers This hotel is not one a business travler should seek out. I was there for three nights and did not have a desk in my room, nor as a Platinum member could I get one! I will not be staying here when in the area on business again. October 21, 2013
Rated 2.0 out of 5.0 by Will never stay at this facility again. The staff at check in was rude. We were about an hour early for check in but no effort was made to accommodate us. When we returned later to check in she again was rude. The toilet was not firm on the floor. The breakfast sausages smelled spoiled. An overall bad stay. October 18, 2013
Rated 5.0 out of 5.0 by Attentive, friendly staff; great property The entire crew - from the front desk staff to the house keeping personnel were most helpful and very friendly, We enjoyed our stay. October 16, 2013
Rated 3.0 out of 5.0 by Room not what I thought I would get. Only rooms with double beds available, although I reserved a room with a single King bed. Rate for Friday night was much more than I thought it would be. Will never stay on Fri or Sat night. October 16, 2013
Rated 4.0 out of 5.0 by Room The staff was excellent. Jesse, who checked me in, was very professional and customer oriented. Friendly. The room was fine and comfortaable. However, the work station needs to be updated and with better lighting. Breakfast and morning staff were also friendly and customer oriented. October 10, 2013
Rated 5.0 out of 5.0 by Comfortable hotel Good service comfortable surroundings good breakfast October 3, 2013
Rated 5.0 out of 5.0 by Great Stay Very nice great place to stay great staff nice for small children if didnt want to stay at big resorts nice welcome to club members stay here if going to the dells October 3, 2013
Rated 5.0 out of 5.0 by Great service & location! We had a ladies weekend that was filled with shopping, eating and casino fun. We needed a place that was reasonably priced and comfortable...we found it with Holiday Inn Express. We will stay there again! October 2, 2013
Rated 5.0 out of 5.0 by Excellent hotel Great AAA on this room. I really enjoyed the whirlpool tub in my room after driving for 14 hrs that day. And the breakfast buffet was marvelous. September 30, 2013
Rated 5.0 out of 5.0 by Exceptional service! I called this location direct last minute on the day of my arrival. I spoke to Ryan at the front desk and was able to book my room with him instead of being transferred to "reservations". The personal service on the phone and at check in (Ryan checked me in as well) was above and beyond! I will definitely stay at this Holiday Inn location on my next visit to the area. September 25, 2013
Rated 4.0 out of 5.0 by BILLING METHOD WE ENJOYED YOUR HOTEL VERY MUCH. HOWEVER, WE WILL NEVER STAY WITH YOU AGAIN. WHEN I MADE THE RESERVATION I DID NOT REALIZE UNTIL IT WAS TOO LATE TO BACK OUT THAT YOU WERE BILLING MY CREDIT CARD AT THAT TIME AND THAT THERE WAS NO REFUND FOR CANCELATION. I REFUSE TO DO FUTURE BUSINESS WITH YOUR HOTEL OR ANY OTHER HOTEL THAT OPERATES THAT WAY. September 25, 2013
Rated 5.0 out of 5.0 by Great staff and great rooms My first time at "the Dell's" was a good one and the staff at the HIE helped make it that way. Great rooms and great service. September 24, 2013
Rated 5.0 out of 5.0 by Excellent experience and great prices! We stayed at the Holiday Inn Express in Wisconsin Dells for a wedding that was nearby. The hotel exceeded our expectations. The rooms were updated, large, and clean with very comfortable beds/bedding. The attendents at the front desk were always prompt and very nice/helpful. The continental breakfast is a good extra to have, although I would recommend that they serve better food. The biscuits were not as fluffy and fresh as I thought they should be, so I stuck with the English muffin for day 2. Other than that we really enjoyed our stay at this location and would surely book again at other Holiday Inn Expresses when looking for a budget friendly stay. September 24, 2013
Rated 5.0 out of 5.0 by gary012 This was the first time that we have stayed at this location. What a joy and pleasant experience. We were greeted by this friendly and outgoing young man (Ryan) like we have never been greeted before. What a great experience to have been a part of his love for his job. We have staying in the Holiday Inn chain since the mid 1980's and we have never been disappointed with the people that have checked us, but I just want to say, this young man made us feel so welcome that it was like we have known him for years. We will definitely will be back on our return to Mn. in Dec. We've through this area many times in the past but it was only to stop for breakfast on our way from MN. to SC. The hotel was very clean and comfortable and located very conveniently to many wonderful restaurants. We are looking forward to our stay in Dec. and we are very hopeful of getting to meet Ryan again. He is truly a very special person to have behind the front desk. September 23, 2013
Rated 4.0 out of 5.0 by Back again Have stayed here a few times this year (and will be back in October and November). Disappointed no upgrades offered when the hotel seemed quite empty (end of the Dells' touristy season). September 23, 2013
Rated 5.0 out of 5.0 by clean but not sound proof We decided to stop on our way back from Minnesota in Wisconsin dells. Chose the holiday inn because of the location and they had an indoor pool. the other big hotels were just too expensive for a night. September 21, 2013
Rated 4.0 out of 5.0 by wonderful staff The staff were great and very friendly. The only complaint would be that the room under the sofa sleeper was not cleaned when we pulled it out. There were newspapers from months gone by and food. Also there was food on the floor around the refrigerator. September 20, 2013
Rated 3.0 out of 5.0 by Security a problem! Overall, this was a good stay for the 3 nights we were there. However, on our last night (Saturday), we returned to the room around 10 P.M. We had left early in the morning as I was a vendor at the craft show going on there.. Once we got to our room, we found that the security latch was swung into the door jam so that the door was ajar and the room unlocked.. I am assuming that this happened when housekeeping was in to clean the room. I initially thought nothing was missing, but upon returning home and going through everything, I did find a pair of earrings missing :( I mentioned the fact of the open room when we checked out the next morning, but the staff at the front desk didn't seem all that concerned and just said she would tell housekeeping. I guess I would have thought a bit more concern should have been shown?? September 19, 2013
Rated 5.0 out of 5.0 by One of the better places in the Dells. We visit the Dells area every fall and have been staying at a number of other establishments that have been big disappointments. This place is a little more money than the others but we had a clean quiet room, good internet service (3rd floor in the middle), and a standard motel breakfast offering that was of good quality. Only issue was when we were checking in on a Saturday afternoon at 3:30. Two employees were outside having smokes and a conversation. Nobody was at the front desk to greet incoming guests or to answer the phone. A third employee showed up about 5 minutes later to process our registration. Otherwise we will probably stop here again. September 19, 2013
Rated 4.0 out of 5.0 by Not a bad place to stay I stayed here during the Labor Day weekend. It was busy as expected but didn't really stay in during the day. The hotel's location has its pros and cons. It's close to the highway and in an area that's safe. You are able to walk to nearby restaurants but definitely need a car/cab to go to Noah's Ark and other Dell's attractions. There's an indoor and outdoor pool with water slides and a nice water fall. I was surprised to see a small arcade inside also. The outside of this Holiday Inn Express looks great and renovated but it didn't feel the same inside. It's still clean and comfortable but the room I stayed in wasn't as modern as I thought it would be. The breakfast area can get crowded with the food located in a nook. You'll bump into folks when trying to get something quick and go. September 15, 2013
Rated 4.0 out of 5.0 by Summer vacation Summer vacation before school starts. Have a lot of fun in wisconsin Dells water parks, and the hotel has nice heated outdoor and indoor pools. The room is big and comfortable, and hotel location next to commercial strip is convenience. September 6, 2013
Rated 4.0 out of 5.0 by NO CELL PHONE SIGNAL !!! Everything is good, except NO CELL PHONE SIGNAL !!! once you go in the hotel and you are not able to make / receive any phone calls. This is a deal breaker, I will not stay here again. September 5, 2013
Rated 2.0 out of 5.0 by Noisy floors & bouncy beds. Would most likely not stay here again due to 1). Noisy floors 2). Bouncy beds 3). Didn't like sink & counter in sleeping area separate from shower. Separate. From shower would have been OK if not in sleeping area. 4). Very noisy air conditioner. September 5, 2013
Rated 4.0 out of 5.0 by Friendly staff, but too outdated for the money The staff goes above and beyond the call of duty to make you feel welcome. However, the hotel is in need of an update. The rooms were pretty worn. Considering the cost of staying at this location, I was very surprised at the condition of the rooms. The location was close enough to the water parks, but quite a drive to get to the downtown area. September 4, 2013
Rated 5.0 out of 5.0 by Kids had a blast! We loved staying at the Holiday Inn Express that we went back for a second night. The kids loved the water slides and pools. I thought it was very clean, good breakfast choices and easy access to the freeway. We left an item behind and housekeeping was quick and courteous, located the item and it was waiting for us on our return - THANK YOU! August 30, 2013
Rated 4.0 out of 5.0 by Comfortable location Always a busy place during this season but staff was attentive. Common area not as "clean" as usual early in the morning. WIll be back in September, October, November... August 26, 2013
Rated 1.0 out of 5.0 by disappointing stay at a holiday inn express . The room for a suite was in poor condition, the shower drain was clogged and the tub would fill up when you took a shower. The place was of poor construction because it sounded like a herd of elephants were above the room, most of the night and early in the morning. I will not be taking my family to that hotel ever again. August 23, 2013
Rated 4.0 out of 5.0 by comfortable bed Stayed for one night . the mattress was very comfortable and labeling the pillows relative to firmness was appreciated. The room was quiet and clean and looked like it had recently been updated. The bathroom was well maintained. The only negative is the bedside light flickered and it was hard to get it to stay on. The breakfast food was average .... not really to my tastes but the dinning area was tidy. It was great though to have water for my tea that did not taste like coffee. August 23, 2013
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