Rated 4.7 out of 5 by 282
Rated 5.0 out of 5.0 by JBHooo Holiday Inn Baruna
Great location close to the beach, large comfortable modern room overlooking the pool, friendly staff and the fridge that was empty so that we could fill it with our choice of food and drinks. I highly recommended this hotel.
June 29, 2015
Rated 5.0 out of 5.0 by KNTravel Highly recommended - had a VERY pleasant stay!
Check-in was good considering I arrived with a large group of about 36 people. A cool drink was offered when we arrived. Check-in staff were very pleasant & helpful. Overall the check-in for our group took some time, but that was expected, however maybe a dedicated area for a large group would have been a better experience. I didn't have to mention my IHG membership, they acknowledged that immediately and explained the additional benefits that I would receive. We found our room easily enough and would highly recommend a ground floor, Deluxe Pool View. Our bags arrived very quickly and we checked out our very spacious, clean & comfortable room, before we headed straight for the swim-up bar. The swim-up bar staff were fantastic and welcomed us. We had many good times at the pool and it was nice that the shallow side of the pool for children was enough distance from the adult area. Breakfast at 'Palms' was amazing and plentiful, with hot & tasty food. Nothing was too much trouble for wait staff in the breakfast room. Always greeted us with a warm & welcoming smile. We also ate & drank at 'Envy' with fantastic meals #other than a very raw steak, which was sent back & apology was made# be careful if ordering steak, because our medium rare is their blue, haha! We attended a wedding for 96 guests, which was also held at 'Envy'. The service was a little slow at the bar that evening #but understandable, given the number of guests#, and I found the drinks #Pina Colada# were NEVER the same. Each one was different, and I believe that they were watered down, NOT GOOD. However, this didn't dampen our stay here and would not hesitate to come back and also recommend friends, family & clients to stay here. Overall - excellent facilities & staff. Brilliant stay, thanks for having me.
June 23, 2015
Rated 5.0 out of 5.0 by ivan1836 Friendly service
My wife kids and i wish to thank all staff ....without exception ...for their friendly service and smiles no matter what time of day or night.
your location was ideal for us ...surfing...shopping ....sight seeing..and general fun leisure time ,great meals at breakfast The Palms and Envy.
thank you to all at HOLIDAY iNN
June 23, 2015
Rated 4.0 out of 5.0 by indoprincess Multiple Stays
We stay here a lot. Usually for a couple nights while in transit. The rooms are comfortable but in need of a upgrade. Staff is great!
June 18, 2015
Rated 5.0 out of 5.0 by Lee Lee01 Another wonderful stay
I really enjoyed this hotel once again. The staff are amazing as always and the food and service is top notch.
June 17, 2015
Rated 4.0 out of 5.0 by Diana129 Great relaxing stay!
Clean and modern decor, comfortable bed, friendly and smiling staff, and great atmosphere at the swimming pool
June 15, 2015
Rated 4.0 out of 5.0 by Abuhandy Abuhandy
The staff were all friendly and efficient. The toilet seat in our room moved from side to side, and one of the bedside lights was also broken but these were all fixed the next day. The prices in the restaurants were quite reasonable and the food quality, especially for the evening meals, was excellent.
The spa packages, especially those on promotion, were good value for money compared to the other IHG resort we stayed at.
The hotel staff at the reception should warn guests on checking in about the dishonest money changers in the vicinity. Even though you have seen the moneychanger count out your Rupiahs correctly, before you leave the counter, check the total again because you may find later that a large proportion of your money has mysteriously disappeared! We were fortunate to have had previous experience of this trickery, and on checking before we left the moneychanger it was revealed that almost 40% of our Rupiahs had vanished! Our original money was returned and we were asked to change it elsewhere.
June 12, 2015