Rated 4.7 out of 5 by 136
Rated 5.0 out of 5.0 by Leithal We will be back
We had a lovely stay and will return
Our check in was fast and staff helpful, our room was a good size and clean, the meals were good, breakfast had good coffee
The grounds were lovely and pool area a nice size
September 24, 2014
Rated 4.0 out of 5.0 Great Relaxing Holiday
Overall our stay was great, hotel, room, staff and amenities were excellent.
Although staff were very helpful and pleasant food and drink service is slow, also the menu's need be expanded, especially the kids meals, it gets a little repetitive especially when you spend 10 nights.
I was very disappointed in the kids clubs, its had to move due to renovations next door, hopefully when it returns it will be better.
Overall my family had a great time, and we will definitely be returning next year.
September 24, 2014
Rated 5.0 out of 5.0 by barunarocks Awesome staff
Very attentive staff, remembered us from last year, any issues we had were fixed immediately and with a smile on their faces.
Facilities outstanding, close enough to Kuta to walk, beachside, quiet
Will be coming back again and again
September 22, 2014
Rated 5.0 out of 5.0 by Noonar Kid Friendly
Stayed for 7 nights with my 3 year old son and loved it! Highly recommend this hotel for families. Kids eat free off the menu at Palms Restaurant. Food hygiene is a really high standard - no Bali belly as a result! Great service by the staff, they all knew my son's name and were happy to chat with him and wave hello. It made us feel very welcome. Kids pool is good size and depth. We did have an issue with our bedroom's air-con but it was swiftly dealt with by staff, and we were upgraded to another room. Overall good value for money!
September 21, 2014
Rated 5.0 out of 5.0 by Kylie1974 Another Wonderful stay
Another beautiful stay at this wonderful hotel, this was our second time back and we were so glad we came.Even though the kids club is being renovated they did a great job at giving the kids plenty to do.I can't wait to see the things that they have on offer for the kids when the new one opens.
It was July school holidays , but you never felt that the hotel was booked out . And it was I no people who tried to get in and couldn't.
The staff are just wonderful , there beautiful smiles makes us want to return.Nothing is too much trouble.
We got home and booked another stay for Easter next year, we usually have the Junior Suite Garden view , but this time are going for the One Bedroom Suite. So can't wait to see how that works out.
Love Envy and I will be back there a lot more next year
Thank you Holiday Inn I really believe we have found our second home.
September 17, 2014
Rated 5.0 out of 5.0 by GHLim Great Service and Wonderful Environment
The resort exceeded my expectations in terms of service and environment. A great place for relaxation and rest.
September 16, 2014
Rated 5.0 out of 5.0 by Depaul Clean, Safe and Great Staff
Our stay was safe, everthing was clean and above all the staff were excellent.
September 13, 2014
Rated 5.0 out of 5.0 by Walsdream Loved Being Here Again
Right from arrival,you soon get the feeling you are a very welcome guest at the Resort. You gain an early sense staff are very happy with their work,and this shows in all of them wanting to make sure your time and wellbeing with them,is enjoyable,and relaxed.
It certainly is a feature where such sincerity of staff support,help,
September 7, 2014