Rated 4.7 out of 5 by 229
Rated 5.0 out of 5.0 by js76 Improvement / great team
I want to compliment the team in Holiday Inn Baruna. I always feel at home when I stay at this property. People makes the guest comes back. Great team and also compliments to the new GM who has improved the check in for the IHG members. Keep it up
With regards to posting our my points to the IHG membership. I have to always call the hotline to update my points. The rest of my stay with other IHG hotels are automatic.
March 30, 2015
Rated 5.0 out of 5.0 by SydneyGlennie Lovely Resort
We loved our stay.
The staff were lovely.
Our room Spotlessly clean.
Breakfast was brilliant in a lovely setting overlooking the pool.
Envy restaurant was very enjoyable.
Loved the Passion fruit Mojitos.
Great to be close to airport.
March 27, 2015
Rated 5.0 out of 5.0 by Cool Mummy Best Hotel Staff
Very friendly, helpful and sincere hotel staff. Clean and spacious rooms. Very efficient service. Kids get to eat free. Spa treatment at great pricing. Near airport and Kuta town. Front-office staff initiated effort to make sure I get a taxi to airport first thing in the morning after Nyepi day (her service totally exceeded my expectation as it didn't cross my mind that taxis may not be readily available on that morning).
Area for improvement: more food variety in buffet breakfast and in-room dining. More comprehensive kids club. Airport transfer charge is too pricey.
March 25, 2015
Rated 5.0 out of 5.0 by banksie1 Holiday Inn
As always a great stay, staff are the best and the hotel is a nice quite place to stay and relax, I would recommend anyone going to Bali to stay in the Holiday Inn Baruna
March 20, 2015
Rated 5.0 out of 5.0 by paul569 Relaxing Holiday at a great hotel
My wife and I stayed for 6 nights from 2nd March until 8th March. Transport waiting as advised at airport for transfer. On entering the hotel after a short drive we were invited to sit down to complete check in process, given cold towels and a welcoming drink. We were made to feel very welcome and they could not stop recognizing my platinum statuses. We were informed that we had been upgraded to a very special room. Even the welcome letters acknowledge this. We were even invited to the manager’s cocktail party. On leaving transportation was waiting to take us to our next location.
We had been upgraded to the Big Pool Access Room. This was a lovely clean and comfortable room with an excellent shower in the bathroom. The room had a large balcony with a large swing bed and two sun loungers.
The hotel is set in very pretty and pleasant grounds with a lovely pool and a separate covered pool for young children. Nice swim up bar offering both refreshments and food. Through set on the beach front the beach is a public beach and therefore not kept in a tidy state and not recommended to swim in the sea. There is also a tour desk within the hotels offering a variety of tours so you can make the most of your visit to Bali.
Breakfast was very good with a great choice. If there was anything that was not on for breakfast that you would like all you had to do was asked and they would try to provide for you the next day. We asked for mangisteens and next day we were given a plate with four on.
The whole area of the hotel is kept very clean and tidy. All staff goes out of their way to ensure your stay is pleasant and they are all very friendly and always acknowledge you when they pass.
There are plenty of restaurants and two large indoor shopping centers within easy walking distance and Kuta center is a pleasant 10 to 15 minute walk along the sea front especially at sun set.
We never encountered any problems with the Wi-Fi which was very fast and reliable
March 18, 2015
Rated 5.0 out of 5.0 by MaddyW88 The best stay ever!
The Holiday Inn Resort Baruna Bali was one of the best resort experiences I have had! Staying with my partner and our two small children (2yo and 1yo) we found the resort to accommodate our every need.
The staff deserve a special mention - they are amazing!! They always have a smile on their face and love to play with the children giving mum and dad some time out. The kids club and babysitters available are also fantastic.
We had a medical emergency during our stay and the staff did everything they could to make sure we continued to have a relaxing time regardless. We needed to extend our stay which meant our daughter would spend her first birthday in Bali and without even asking, they arranged a cake, balloons and towel animals in the room for her which was very special and appreciated.
I couldn't recommend this resort enough and we will definitely be back.
Thank you :)
March 17, 2015
Rated 5.0 out of 5.0 by klee2 与第二次入住相比
March 17, 2015
Rated 5.0 out of 5.0 by klee2 细节很不错
March 17, 2015