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Rated 4.0 out of 5 by 113 reviewers.
Rated 4.0 out of 5.0 by Good Value Hotel Large comfortable suites, hotel well maintained and staffed. NO hidden extras and the food and beverage prices were very reasonable. Not much to do outside the hotel as it is a little out of the way but there are good facilities on site. Tennis, Table Tennis, Gym, Spa, Games Room and bar with free Pool and other games. The kids club is open all the time but structured activities only on Friday, Sat and Sun. October 21, 2014
Rated 4.0 out of 5.0 by Relaxing and comfortable atmosphere When you are looking for time to spend at a resort and simply relax then this is the place to go..... At the end of the road you are not expecting what is revealed!! Friendly and courteous Staff are there to cater for your needs and make the stay enjoyable. In a secure environment there are no issues in releasing the teenagers to explore the hotel and utilise the facilities that are on offer. Enjoy............ October 20, 2014
Rated 4.0 out of 5.0 by Great Weekend Getaway My husband and I were pleased with the service provided by the staff. We came early and we were wondering what to do after breakfast as we knew check-in was at 3pm. To our surprise, it was earlier than expected and we got to our room. The room was spacious and the bed was too comfortable that it was difficult to get out., The facilities available were good too. October 16, 2014
Rated 3.0 out of 5.0 by Bad Location The hotel is dated but clean and well-maintained with a great pool. The room is spacious. Staff is only mediocre. The biggest downside is its location in the middle of nowhere. October 15, 2014
Rated 3.0 out of 5.0 by Disappointing standard compared to other Holiday Inn Resorts The hotel in general is good, by the standards of the location October 12, 2014
Rated 4.0 out of 5.0 by Staff with great attitude As a frequent visitor to this particular resort, I have always been pleased with the staff and their positive and can do attitude. Pick up and check in at Sekupang was a breeze and all done with minimal waste of time. That being said, there were a few glitches. My request for extra towels were not responded to until I physically went downstairs to indicate I am having a problem with getting a response and also the towels. The same happened with my request for ice where I had to call 3 times in an hours period. All in all, with the crowd at the resort that weekend, that was not too unexpected though somewhat inconvenient, Rest of the stay was great. October 9, 2014
Rated 2.0 out of 5.0 by Some good points but overall hotel needs further improvement Pros: - The service staff are very helpful. We forgot to take our luggage and the staff gladly help to make a turn back to the ferry terminal and pick up the luggage and whenever they us carrying our children, they will quickly offer their help to carry the stuff for us. - The kids club is great. The children love it. The hotel has really put in quite some effort to make the kids playground safe and enjoyable for the kids. - Hotel room is clean. - The shuttle to the city center is well organized. Although the departure pick up was late by 15 minutes but overall still acceptable. Cons - The hotel generally needs a refurbishment, the hotel corridor, lifts looks old, the paint in the building are all wearing off, the water in the children pool is also murky. This is the first time I see my kid don't enjoy the pool at all. - The games room is boring. Only one table soccer and a billiard table, otherwise the whole place is quite empty with a lot of walking space. - The quality of the food served by the teppanyaki restaurant is very bad. They charge exorbitantly and the food is not great. - I can't say overall the food is unhygienic in the cafeteria but I saw one lady who was serving the scramble eggs's counter, trying to insert the frying pan into a big dustbin behind her trying to get the dirt off it. And when she notice that I saw her doing that, she quickly told me " come back later". Of course I did not go back for the eggs.. - The surroundings of the hotel is super boring. There is hardly any activities you can do there. Only left the hotel pool which Iike I said is not up to our expectations. - The bed in the room is in poor conditions. You can see the bed actually sunk in towards the center. - The water kettle in the room is also not working and they are still using those water kettle which integrates with the coffee tray (I think the last time I saw that was probably 10-15 years ago). We asked for the working water kettle but in the end no one send it. So we have to ask for the hot water at the restaurant to make the milk for my children. October 9, 2014
Rated 4.0 out of 5.0 by Great place for R&R The whole site of this hotel is impressive, many facilities, spa, great pool area, sports bar, snooker table, tennis court, golf nearby. The buidings and rooms need a little TLC, but overall a good value. The staff is very helpful and friendly. The in-house Tea Tree Spa is particularly exceptional, the therapists are highly qualified, the setting unique, and the ambiance is perfect for relaxation, also they offer a wide variety of treatments. Definitly recommend this resort October 8, 2014
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