Rated 4.0 out of 5 by 247
Rated 3.0 out of 5.0 by Flor54 Great place to relax
If you are looking a good break away from the busy life in the city. You will enjoy yourself with family and friends or even alone. Where you can say bye to busyness and hello to relaxation. This is a place with you can forget about anything about city and really enjoy. If you want to explore the place in Batam. You can take the bus or a car to see the other part of Batam where you cant get in the 1st Class city. Where you do not need to rush to get things or buy things.
July 29, 2015
Rated 5.0 out of 5.0 by personify Good relax
Thanks for accommodating me on the refreshing day in Batam. The room was nice and I was upgraded to a suite as an IHG member. The bed was nice and comfortable. The swimming pool looks beautiful. The spa was also relaxing. The overall experience was so good that I hope to go back to the resort soon. The only drawback is that I am a platinum member of dining club, but the staff did not give me the 25% discount when I had dinner and breakfast.
July 28, 2015
Rated 5.0 out of 5.0 by Suxie Great Service, Value for Money
Hotel provided free pickup to and from Sekupang and Waterfront Ferry Terminal.
Hotel room is clean, with standard amenities and clean linen. Furniture is slightly dated but clean. Bedroom is slightly dark though as it only has orange lighting. TV is also only in the living room but it can be turned to face the bedroom so it's okay.
There is also shuttle service to shopping centre, but will be good if there's one more evening timing available.
Had dinner at Japanese area, food is not bad and staff were very nice too.
July 26, 2015
Rated 3.0 out of 5.0 by CHADOFMAPUA CUSTOMER SERVICE NEEDS IMPROVEMENT
You need to do more customer service oriented training to your staffs. IHG rewards club members should always be treated as VIPs at your hotel otherwise what for is being a member for?
July 22, 2015
Rated 5.0 out of 5.0 by JC268 Oasis In Batam
The Property is very nice and the rooms very clean and comfortable. The spa and gym facilities are very nice as well.
July 20, 2015
Rated 4.0 out of 5.0 by woaini1314 Good Hotel but.....
The hotel was excellent, with food worth for money. The rooms were not the cleanest but acceptable. However, please do not make the survey so long because it gets very tiring.
July 17, 2015
Rated 4.0 out of 5.0 by psychedeliclex Nice resort, value for money
Very attentive staff, nice pool, free shuttle to/from the jetty - which is good, saves us the hassle of getting a cab to the property. The only issue is the location of this hotel - it is abit far away from Nagoya
July 15, 2015
Rated 5.0 out of 5.0 by melissakoh Great For Leisure
IF you are here for leisure stay , it will be the best choice . Furnish with SPA within the hotel , is a relaxing and good experience I had.
Wished i have the time to soak in the pool thout , it seems fun
July 12, 2015