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Rated 4.1 out of 5 by 128 reviewers.
Rated 5.0 out of 5.0 by Nice ambience and peaceful location of the hotel Would like to recommend family with young children as they have excellent childcare services where the children are well looked after. Staff are courteous and friendly, always serving with a smile. the environment is clean and the pool is inviting. Good variety of restaurants and food. Overrall had a pleasant stay at the hotel. The mattress was soft prefer a firm mattress instead. November 14, 2014
Rated 5.0 out of 5.0 Truly Amazing I would say my recent stay at Holiday Inn has been superb. Would totally kill to be back here soon. Will be in touch Frank S. Thank you guys for your great hospitality! Keep up the good work guys! Cheers! November 13, 2014
Rated 5.0 out of 5.0 by Great service To all who's planning to stay in Batam, Indonesia I highly recommend Holiday Inn Resort. The place is near ferry terminal and the room is spacious and relaxing. A decade old hotel but still the area is well maintained and clean. The staff is superb... great place and great service. I give this hotel two thumbs up!!! Keep up the good work. November 12, 2014
Rated 4.0 out of 5.0 by A pleasant stay Overall, the stay was generally pleasant. I booked 2 two-bedroom suites for my family. They were pleasantly surprised that the rooms were quite large. The kids loved the pool. The housekeeping staff were very patient as we requested for our extra bed to be placed in one of the rooms and also provided us with toothbrushes (and toothpaste). The shower was excellent. The water pressure was strong and hot enough for the older folks. The Chinese / Cantonese restaurant served excellent dim sum. Good quality and good flavour. Very authentic. The only thing that was a little annoying was the lack of seating, crockery and cutlery during morning breakfast. Most guests preferred to sit indoors to enjoy the air-conditioning. It was slightly unpleasant for the older folks to stand and wait for seats. Once seated, we had to wait for plates and cups to be washed before they could even take any food. Utensils were also not provided until requested. Tables were left sticky, dirty or covered with crumbs rather than cleaned and prepared for the next guests. Suggestions: The hotel could consider putting outdoor coolers to cool the outdoor seating during morning breakfast as it tend to be a peak period for many people. Ensure that the staff are constantly checking on the utensils and crockery to ensure that there is a good flow for guests. November 12, 2014
Rated 4.0 out of 5.0 by Recent stay at Holliday Inn Batam This was my third stay at Holliday Inn Batam and each of my stays was between 12 to 24 days. Therefore I knew the hotel and its staff quite well and the quality of guest rooms and services. November 12, 2014
Rated 4.0 out of 5.0 by Relaxing The room is very big and comfortable. It is a good place for relaxing November 11, 2014
Rated 4.0 out of 5.0 by A great stay -Quick check in as we only walk into the hotel to ask for a room and was able to check in immediately. -Big compound. Families with children need not worry about your kids as there's a Panda kids club for your kids to learn craft work or play at the playing corner in the club room. -Big swimming area, gym room relatively big. Could loan out tennis or ping pong racket from gym as there is a tennis court and pingpong table. -Very comfortable pillows and bed. -Dining staff are attentive to the needs of guests. November 7, 2014
Rated 5.0 out of 5.0 by Exemplary Staff From initial contact via email right up to our departure, the staff have never failed to smile and greet their guests. Thank you Iqbal and Huda for processing my reservation. To the front office and concierge personnel like Anjar, Ketut, Agus, Rahman and Dewi, thank you for being so welcoming and accommodating. To spa team, Dwi, Jessica, Irma, Uci, Yuni and many others,my family enjoyed treatment as much as I always do. Rooms just need some new upholstery and replacement of curtains. Sleep quality is excellent. Thanks to the comfortable bed and pillows. Overall, we enjoyed the weekend getaway. Will be back soon! November 5, 2014
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