Rated 4.0 out of 5 by 180
Rated 4.0 out of 5.0 by Lee82 Batam stay
The hotel is very comfortable and staff very attentive
February 19, 2015
Rated 5.0 out of 5.0 by Rick. R A great place to stay and relax
Staff were all very attentive and polite and did everything they could to make our stay a pleasant one
The food was of a high standard and the breakfast buffet was one of the best I have ever had.
Thanks to all the staff for making our stay an enjoyable one
February 17, 2015
Rated 5.0 out of 5.0 by Norrawi Great Service
This is our second time staying in Holiday Inn Batam. Given an offers with massage in Tea Tree Spa was really worth it. Nice ambient for relaxing and far away from the busy and noisy town. Great service. Staff are friendly, helpful and warm. Thank you very much.
February 13, 2015
Rated 5.0 out of 5.0 by Adrian_L Great Service and nice rooms
Nice, clean spacious but dated rooms.
February 4, 2015
Rated 5.0 out of 5.0 by Elaine Lee Good place for rest and relax
The place is not crowded even on weekend with lots of room for moving around for adults and kids.
Communication between front desk staff can be improved though. I personally went to confirm on my late check-out on the day of departure, but I received a call at 1pm asking why I havent checked-out. This call actually disturbed my children's nap and was frustrating.
February 3, 2015
Rated 4.0 out of 5.0 by ISE53 Access to local currency
I could not aquire local currency at hotel for taxi and the hotel was in a area that the ITM was a good distance away and I would need to go out of hotel grounds to aquire local currency and in the location of Batam Indonesia it was a risk to aquire cash at ITM and then walk back to hotel.
January 26, 2015
Rated 5.0 out of 5.0 by Edwin85 Very good service, but food quality can be improved
The service provided by the staff is very good. They greeted us once we come out from the ferry terminal, to the check in process, and even bring us to our room. It was still the same good service that we experienced 2 months ago.
As for the food quality, the quality has declined a bit as compared to 2 months ago, as some of the dish is more salty now.
But the overall experience is still very good, and it's a good place to go for a short getaway to relax away from city life.
January 25, 2015
Rated 3.0 out of 5.0 by ccycamp Its ok except for checkout
The package i bought has 4pm checkout time. We came from downtown at around 340pm and we were shocked to see that our room door is already open and the staff are already inside cleaning the room. We havent checked out yet and the fact that the package states that the checkout is late which is 4pm. It was really an unpleasant and uncomfortable experience.
January 20, 2015