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Rated 4.0 out of 5 by 90 reviewers.
Rated 5.0 out of 5.0 by Lovely place for a getaway We really were impressed by our stay at this hotel. It was much better than we anticipated. For starters, we were warmly welcomed as Priority Club members and were given a 2 br suite on a high floor. The staff was helpful in all areas of the resort - from the front desk, to the drivers, to the spa attendant and pool staff and restaurant staff. The suite itself was comfortable. There was a bit of a musty smell that seemed to go away after the ac was on for a while. The balcony and he view of the Batam countryside and the resort was nice. The pool is excellent. It was nice to have the shuttle service into Nagoya Hill and to and from the Waterfront Town dock, although it's actually quite close to the dock. The breakfast at the restaurant was excellent and the staff were great at making suggestions from the buffet. The dinner was fine, not too inspired although I trust the Japanese grill or the Thai restaurant may have been a more unique dinner option. Prices were fine - maybe a bit high for Indonesia but certainly not out of line with what one would expect at a high quality resort. Overall, we had a great time and would love to return. This is a great place for a family visit. August 26, 2014
Rated 4.0 out of 5.0 by Large rooms at affordable prices Holiday inn Resort Batam is a nice and very affordable hotel compared just a short boat trip from Singapore. Service and staff friendliness is excellent. Where in my opinion the hotel can make improvements are to start an interior upgrade by changing out the outdated furniture in the guest rooms. August 24, 2014
Rated 5.0 out of 5.0 by Best Hotel In Batam Great facilities, and five different restaurants/bars, with a wide choice of food, Local, Western, Chinese, Thai and Japanese, all within the hotel. Friendly, well trained staff and good security. August 23, 2014
Rated 4.0 out of 5.0 by Tea tree spa My wedding anniversary present for my husband .Husband enjoyed spa August 22, 2014
Rated 4.0 out of 5.0 by Good place to have a rest The staff is very friendly, and try to help you as much as possible by doing their best. The hotel is really good fitted and managed. With 2 pools, a gymnasium, and entertainement equipment (play game room, snooker), you will not get boring if you stay at the hotel. Also you are not far from a place called the "marina - waterfront" so if you need to buy something, enjoy a drink, or eat good seafood, you will have only to walk 5 minutes to do it. The cooking quality is good, but the choice is not regularly renewed, so if you have to stay on a long term, you will have quickly eaten all the dishes of the menu. Also, an effort on the breakfast have to be done, because quality and choice are good, but if you have to eat every day during 1 week, you will eat every time the same dishes. Last point is reagrding the cleanliness, rooms are properly maintenained and cleaned, but sometime the bathroom is not so clean, and some equipment have to be fixed. August 21, 2014
Rated 5.0 out of 5.0 by Excellent service from a wonderfu staff I stayed in Batam Holiday Inn on a weekend day and I must say the experience was amazing! The staff was very knowledgeable and helpful and made my stay really memorable. Special thanks to Titi who checked me in, upgraded me to a suite(yay platinum) and took care of ferry reservations. Best of all, she did it with an eagerness to help and a smile on her face. I used the pool, the Spa and the gym and everything was really high quality. I will definitely stay here the next time I am in Batam. August 18, 2014
Rated 5.0 out of 5.0 by Great for family with kids! Pros': - Shuttle bus from and to ferry terminal - Shuttle bus from and to Nagoya Hill - Didn't ask directly but got upgraded to studio room, which is nice - Checked in early (10am) and they gave me a room instantly because I was an IHG member - Very friendly and helpful staffs, props to Yono for assisting in booking return ferry tickets and Rahman for the prompt assistance during check in - Great facilities for kids -- swimming pool, panda kid's club Cons: - building and the room is a bit old, a renovation would be nice - return shuttle bus from nagoya hill not on time, due to traffic August 17, 2014
Rated 5.0 out of 5.0 by Pleasantly Suprised My family of 7 stayed for 2 nights. It was very enjoyable! The food was great (room service, breakfast buffet, bars and restaurants). The facilities provided many options that we took advantage of: the kid's playground, kid's pool, adult pool, spa, table tennis, Game room (wii, air hockey, foseball, pool). All of the staff was friendly and quick to serve. It was quiet and very relaxing! August 13, 2014
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