Rated 3.8 out of 5 by 24
Rated 5.0 out of 5.0 by travel_fun coming again next year
We spent 3 nights at Goa Holiday Inn. Beach is 50 metres from the hotel and is spotless clean. Staff is courteous and food is above average. We got a good bargain package, I must say it is value for money and highly recommended.
January 24, 2015
Rated 4.0 out of 5.0 by vikram73 nice place to be with family
good comfortable place for a short stay with family. nice environment & secured place. no complaints.
January 20, 2015
Rated 5.0 out of 5.0 Great Resort
I stayed in this resort in November 2014 for 4 nights with my wife. We enjoyed our stay here. This resort is good for people who want to enjoy vacations with privacy. From first day hotel staff gave attention on our needs. I will recommend this property to couples on honeymoon.
On other side, Hotel has private beach which makes evening more romantic for us. We want to extend our stay but not possible due to short of leaves.I will definitely visit again .
December 19, 2014
Rated 3.0 out of 5.0 by sally2412 Reasonable comment
We recently stayed in your hotel and have to say that your staff through out the whole hotel were friendly and extremely helpful, nothing was too much trouble.
We actually booked out of season for a quiet holiday and while we enjoyed ourselves I must say that filling your hotel with conferences and package holidays to fill the out of season period is very detrimental to your full paying guests. I appreciate that the Hotel need to pay its way, but this means that for the first few days and the last 4 days, the hotel was noisy, the breakfast room was unusable, so was the pool during the morning and the lobby in the evening was fill of children running around out of control.
November 26, 2014
Rated 4.0 out of 5.0 by Dev79 very comfortable stay
excellent property. Had comfortable stay. Room was clean and spacious.
November 25, 2014
Rated 4.0 out of 5.0 by mrsri overall memorable stay
Hotel Stay is memorable and warm welcome extended by the staff. The website information about shuttle bus facility from airport to hotel is misleading. Madrsi cafe food is exotic ,enjoyable,however Cost of buffe breakfast /buffe lunch and buffe dinner is on higher side. Room is very comfy n relaxing. Mosquitos in the room when the aircon is switched on(honestly can't correlate). Resort beach side lacks aesthetics. Wish there are water fun sports/activities.As this hotel is very remote in south goa ,one must depend on taxi facilities for sight seeing which for sure ,burns the wallet. As a Holiday Inn loyal customer ,i enjoyed the indoor stay,provided myself not overlooking the complements that I enjoyed in Other holiday inn hotels outside India.
November 23, 2014
Rated 4.0 out of 5.0 by SJSAM Beautiful location and lobby. Need to update the rooms and booking staff.
The property is a great one with a beautiful lobby and pool facing a great beach.
Although I found the rooms not matching the level of maintenance as per other parts of the resort.
I was getting better stay prices from the online portal, but I preferred booking directly with the resort in hope of getting better interaction and clear requirements. But, my experience was not that pleasant and I was very dubious about the service.
Also, I had clearly mentioned my priorities for the room, but those were completely ignored. (Even though the mail responses were in the same thread)
However, the inadequacies of the room made me to explore the resort more and enjoy the other parts. Also, the service was very good and all the persons were very polite and helpful (except for the check-in part mentioned who bluntly said that they did not get any preference).
I enjoyed my stay, and saw the hospitality on offer for the special occasions (special birthday dinners etc. for another guest). I think all this will surely propel me to suggest the resort to other friends.
Please change the meal card as it is too old fashioned and a nuisance to carry.
November 17, 2014
Rated 3.0 out of 5.0 by 402563117 Beautiful Resort let down by poor customer service
I stayed here for one night 10th November, first time i have stayed at a Holiday Inn resort.
This beautiful Hotel has amazing open lobby with fatastic view of grounds and the sea,
The pool area and grounds are excellent very nice relaxing enviroment.
Rooms were ok, could probably do with a refurb, bathrooms a bit dated.
Unless visiting this hotel as part of a package i found cost of drinks and meals expensive, European prices in the Hotel wher if you visit bars and resturants outside the hotel prices are considerably cheaper with as good a quality..
I found the customer service below average when compared to the Holiday Inn Mumbai Airport that is excellent.
Recognition of IHG rewards members was non excistent and found the benifits to members very lacking.
IHG rewards members only get one device per room which is a bit dated considering most IHG Hotels allow 3 devices, if you want more you have to pay.
Overall a lovely hotel let down by poor customer service.
November 14, 2014