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Rated 4.2 out of 5 by 168 reviewers.
Rated 4.0 out of 5.0 by Good hotel bad shuttle Nice first impression. Staff was amazing. We loved the Applebee's connected withe free meals for the kids. The kids theatre was a room with 3 tvs and an amazing sound system. There was stuffed block chairs all over for them to configure into a comfortable sitting/laying spot. With the name "theatre " I expected theatre chairs. Not the case but nice. Housekeeping was immaculate. I was wowed every day when we came back for. Disneyworld at how spotless our room was. We did get shorted daily on washcloths. 2 for a family of 5 didn't cut it but a call to the front desk and they would run them up. I don't blame the shortAge on the housekeepers... I think they must be short on supplies. The entire hotel seemed spotless. The mattresses were amazing. The pillows were perfect! The pool was nice. Warm clear water. The hot tubs seemed off with the chemicAls. They smelled strong of chlorine and just sitting in the water would burn your eyes . the pool there always had an abundance of fresh clean towels and they had fun games for the kids. We had a kid suite with 2 bunks. It was perfect! We loved the room and the extra privacy my husband and I had. The staff was as nice as the staff at disney world. The only thing that we did not like about the hotel was the shuttle service. We found the drivers to be rude. They were always on time for pick up from the hotel but late picking us up from the parks one time they were 20 minutes late and showed up with a van. We filled it to an unsafe and I'm sure illegal capacity and the driver was completely rude to my husband and my 18 year old son. The shuttle schedule had them comming every hour/ sometimes 2 but there was only one drop off spot at only one of the parks each time. We had to do some transferi g with the disney shuttles after we were dropped off by the hotel service to reach the park we wanted to be at or to get back at a certain time. It was more hassle than we wanted to deal with. For example...there was never a drop off directly to animal kingdom and if you get dropped off at another disney park and transfer to animal kingdom I hope 445 is a late enough hotel shuttle pick up for you because if not you will have to transfer again to another park where they do have the hotel pick up scheduled. It's do-able. Just more time and a lot of walking. Would we stay there again? Maybe. When visiting disney world the shuttles are everything. On a positive note In peak park season the price of this hotel for a family of 5 is right. The shuttle service and their poor attitudes leave a lot to be desired. If not using the shuttle service here I highly recommend!! July 27, 2014
Rated 4.0 out of 5.0 by limpieza de sabanas El primer día de mi alojamiento observe una mancha verde como de esmalte para uñas en una de las sabanas, lo cual me llamo la atención, la misma mancha la vi los 5 días en que me quede alojado, lo cual no se me hizo agradable. July 25, 2014
Rated 5.0 out of 5.0 by Great The room was clean and the beds were comfortable. The hotel was very nice and accommodating. My little one enjoyed the movie night at the pool.The hotel was located right in the middle of everything you needed. Stores and shops all around. Would definitely stay here again. July 25, 2014
Rated 4.0 out of 5.0 by clean and friendly The staff was wonderful and welcoming. The room was very clean, and we saw lots of people enjoying the pool. We forgot our bathing suits, so we didn't swim. The hotel is pet friendly, but the elevators are not always easy to get to, so might not be as handicapped friendly as we would like. But, great value! The daily resort fee is above and beyond the room fee, so be aware of that. July 25, 2014
Rated 4.0 out of 5.0 by Worth the $$ for what you get Nice clean and quiet hotel. Beds are comfy and pool area is clean. Great for families. Kids can watch movies in kids theatre and play games at the pool. July 24, 2014
Rated 4.0 out of 5.0 Honeymoon - take 2 My husband & I visited for our 2nd honeymoon celebration. It was a pleasant surprise to see such a 'fancy' Holiday Inn. Our room was clean, the ac was awesome. The pool and family activities were fun, the bed was super comfy, and the Applebees attached had great service and food. All-in-all, it was a great stay. I would recommend this Resort for anyone looking for comfort, location, and fun. July 24, 2014
Rated 5.0 out of 5.0 by Great Hotel Great Hotel! Excellent location; about a 10 minute drive from the Disney parks, great service, comfortable size rooms, very affordable prices and most importantly, spotless clean and very fresh... Great Experience! July 24, 2014
Rated 5.0 out of 5.0 by Great family Hotel We stayed in one of the kids suite rooms which had 2 sets of bunk beds, perfect for a family of 6. Also ate dinner at Applebee's, very convenient, and excellent service. :) July 23, 2014
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