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Rated 4,2 out of 5 by 243 reviewers.
Rated 5,0 out of 5,0 by Lovely hotel, great location From the exterior you're not sure if you're going into a shopping centre rather than a hotel but once inside the rooms and bar/restaurant are lovely. Staff were great and the location is ideal for the ICC as we were attending a conference there. 26. März 2015
Rated 4,0 out of 5,0 by Relaxing stay We had a relaxing stay at the hotel and it was a great base for travel too and from the NEC for shows. Having access to the Club Spa is really nice and very welcome after 2 days walking around the NEC. We brought breakfast vouchers from the reception and at £12.50 they were good value in comparison to the £18.50 Full English price quoted on the menu in the restaurant. I would say our main disappointment was the lack of any room upgrade, the one we had while comfortable looked a little tired and the wardrobe door wouldn't open fully as it hit against the bottom of the bed. And while it wasn't a bad smell when leaving the room and going back, there was a cleaning chemical type smell which was a little pungent. I'd certainly look at staying at this hotel again, we are often in Birmingham and it's certainly one we return too, especially if we are going to have time to use the Spa. 25. März 2015
Rated 4,0 out of 5,0 by Great stay for Theatre break A very enjoyable and refreshing stay, great for an evening out and birthday treat. Located in the centre of Birmingham with spectacular panoramic views across the city and surrounding landscape, with great breakfast and night time live entertainment. Boasts a pool and spar, which were very welcome indeed, felt 10 years younger by the time we left. Hotel staff were excellent and very welcoming. Breakfast on the top of the cube was delicious and the views again spectacular. 25. März 2015
Rated 5,0 out of 5,0 by Great Hotel and Location A fantastic 2 days visit to Birmingham. Really impressed with this hotel in terms of service/rooms and location. Staff could not have be more helpful. Our bedroom had great views over the city but because there was so much window glass and the sun was shining the room got very hot as the A/C was not effective as it should have been, but that was a small issue. The restaurant and bar is on the 25th floor- great views when having our breakfast and evening drinks. 25. März 2015
Rated 5,0 out of 5,0 by Fantastic hotel Modern hotel in a lovely area of Birmingham. Very friendly staff. Excellent facilities. Room clean and very spacious. Breakfast best we have ever had. Would definitely stay here again. 25. März 2015
Rated 5,0 out of 5,0 by Comfy and exceptinonal service The bed felt really soft but I had the best night sleep I have had in ages! The towels in the bathroom were fabulous, soft and big. The room was spacious and the view amazing. A great stay and I would not hesitate to stay again in the future if the need arose. 24. März 2015
Rated 3,0 out of 5,0 by Not impressed by this hotel which probably was priced by its altitude. Reasonable 3* hotel obviously priced in line with the locality ie too high. Access ridiculously poor considering the ease of access to the Opposite Lock Club all those years ago; and the parking access from reception was a joke. To get checked in it took me an hour and a quarter from Holloway Circus including a drive up Broad Street just to get turned round. What a nightmare. Breakfast was cooked properly and passed the sausage and coffee test, but would be well overpriced for the casual customer 23. März 2015
Rated 4,0 out of 5,0 by Great hotel, awful bar Great hotel but it was let down by the dreadful hotel bar service. Kept waiting and then left to go elsewhere 23. März 2015
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