Rated 4,0 out of 5 by 98
Rated 3,0 out of 5,0 by Chicco1981 Pros and cons
The hotel Indigo in Ft. Myers is a nice property, perfectly located downtown and with nice and comfortable rooms. So, pros:
Quality of sleep-
Go see Terry at the bar on the roof, he's a great bar tender.
very expensive valet parking as only option to park your car-
No recognition of my IHG status-
During the check out I had to wait 10 minutes to find the valet just to get my keys since the car was parked on the street.
23. Juli 2014
Rated 3,0 out of 5,0 by ITW Business Travel Unique/Stylish Rooms with weak hospitality
I travel throughout South Florida weekly for business. I initially enjoyed this hotel due to the uniquely designed rooms, space, cleanliness. When the 7th floor suites were available (currently being "worked on"), it was like staying in a furnished apartment allowing me to ignore the poor service from the staff. The front desk is staffed with immature/inexperienced young ladies who go out of their way to avoid going above and beyond. Simple requests such as help with the poor room air conditioning, request for ice-bucket (wine/champagne), additional descriptions of available rooms (each room is different in size or design from the other) are and have been ignored.
Long-story short; one night stay is great but don't expect to be catered to by staff. If you enjoy a cold hotel room (75 degrees and below), you'll not find that here as A/C cannot keep up with the amount of sun/heat coming through multiple windows. Parking is difficult (expect to pay). No room service, no hotel restaurant (neighboring sushi bar that delivers); roof-top bar only.
Improve the staff and service mentality, strengthen the air--conditioners, create a room-service mentality and this hotel would be a wonderful get-away/experience.
21. Juli 2014
Rated 5,0 out of 5,0 by kittykat2 Comfortable, Clean, Modern
the rooms appear to be recently renovated The updated shower was excellent the wood flooring was very nice the bedding was beautiful and very comfortable The environment was very quiet Staff was excellent and assisted me in every way I needed Made my trip a lot easier to manage and enjoyable
18. Juli 2014
Rated 4,0 out of 5,0 by Local residents Great to not need a car for the weekend
This location is fantastic. We tried 6 restaurants, several shops and even a good barber shop. Everything was within a 5 - 10 minute amble. River District for a few days was totally relaxing and Hotel Indigo was exactly what we needed.
9. Juli 2014
Rated 5,0 out of 5,0 by Crys404040 Excellent service and accomodations
I love this hotel. The staff was amazing. The location is perfect for the area. My room was clean and comfortable.
8. Juli 2014
Rated 5,0 out of 5,0 by Robin311 Great Room and excellent staff
We stayed here for 4 days and it was a great time. Hotel staff was wonderful and the hotel is beautiful. Rooms are very clean and very nice to be in. Great location for all Riverfront for great food and shops. Very kid friendly. Will be back.
7. Juli 2014
Rated 2,0 out of 5,0 by JeanSJU Uncomfortable in many ways
The bed is like a rock, the a/c turns on and off all night, the walls are as thin as paper so you hear everything - from the hallways to the next room bathroom. The lobby is industrial - filled with vending machines... The front desk staff is uninterested.
The rooms are very big and modern and the bathroom has excellent lighting.
30. Juni 2014
Rated 5,0 out of 5,0 by christy954 Great service
All of the staff at the hotel were very friendly and helpful!
26. Juni 2014