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Rated 4,3 out of 5 by 171 reviewers.
Rated 5,0 out of 5,0 by Not bad for the money Needed a clean, modern, and comfortable room for two nights and this was it. 12. Juli 2014
Rated 5,0 out of 5,0 by Excellent Staff and Great Service I spent the 4th of July weekend with some girlfriends at Hotel Indigo Miami Dadeland. This was my first time with Hotel Indigo and I have no regrets. I was greeted by Betty as a Club Member and was given everything I needed for an expedited check in. The breakfast was always great and the availability of a shuttle to take us around within a certain mile radius is incomparable. We had a great time and I am certain that I will be returning. Thank you Staff of Hotel Indigo for a great stay. 10. Juli 2014
Rated 5,0 out of 5,0 by Design, service, comfort and quality exceptional when we arrived we loved the design (modern and warm) the rooms were spacious with a crisp clean feeling - the staff were exceptional - and having the bar/restaurant within the lobby made this hotel just perfect. the Pool just outside the lobby felt like an oasis from the shopping areas that surround the hotel - all the best stores - a shoppers dream. the outside patio had beautiful furniture with pillows and small red flower planters - wood wall - the painting on the side of the hotel that resembles a palm trees reflection in the shade was creative and soothing . 10. Juli 2014
Rated 5,0 out of 5,0 by First Class value Hotel Very, good central Miami location, good quality Hotel with great facilites and service, thoroughly recommended. 10. Juli 2014
Rated 5,0 out of 5,0 by Excellent service and eye pleasing comfy accomodations Front desk was extremely helpful several times. Complimentary local shuttle service is super. Loved using the Aveda beauty products - shampoo, conditioner and soap smelled wonderful and were of a high quality. Room and hallway are in a sealife theme and very modern. Pool with cabanas and waterfall is very tasteful and relaxing. Overall, I enjoyed my experience. 3. Juli 2014
Rated 5,0 out of 5,0 by Another good experience with Indigo Hotel Our only other stay with Indigo was in Asheville, NC, in April 2013. It was so impressive; we’ve been wanting to enjoy this experience again. Granted Indigos are limited to few cities, but having checked their website after that first experience, I knew there were two in the Miami area. The choice was simply to choose the Dadeland location due to its proximity to places we planned to visit while in the Miami area. The lobby and café at this hotel was not was large or impressive as the Asheville property, but still very nice. However, the pool and patio here was one of the most impressive I’ve seen for such a small hotel. We should have made time to use it. This is an older building and being in the facilities business, I see things that show its age. Unique décor is an Indigo trademark and this hotel was no exception. Our 5th floor room faced the busy US 1, but we were not disturbed by the sounds of traffic. The staff was very friendly and being hot, kept a tub of battled water on ice near the counter. On this visit, we do visit the café/bar, so cannot provide any comments on it. The location is convenient to area attractions, restaurants, shopping and several major roads. Traffic on Kendall Drive was very heavy on Friday morning, when I went out for Dunkin’ Donuts, but I managed in the rental car and stayed put until the roads cleared. 24. Juni 2014
Rated 5,0 out of 5,0 by Fantastic Staff and Great Value The staff at every Hotel Indigo I've stayed at has been well above all other hotels, and this was no exception. Super dining staff took great care of our large party the entire week - accommodated our small children, provided free drinks and cookies in the afternoon when the kitchen was closed, and knew all our drink preferences by the second day. Front desk staff was awesome as well. They notified us that a food delivery service we used was not on the up-and-up. Not only that, but they confronted the delivery person themselves on our behalf, and even compensated us with breakfast vouchers. Great location, right off 826, so quick and easy to the airport and U of M. Very nice pool area to enjoy - cabanas with fans - and relaxing lobby. 18. Juni 2014
Rated 5,0 out of 5,0 by What a refreshing experience I travel frequently. I can honestly say I have never stayed at a hotel where the staff from the front desk to the complimentary shuttle drivers made me feel more at home than I did at this hotel. 15. Juni 2014
Rated 1,0 out of 5,0 by Prepaid Room Not Available on Arrival I prepaid an executive room and after a full day of travel and meetings went to the hotel to be told that they could not accommodate my prepaid room and would be involuntarily downgrading me and refunding the difference. I told them that was totally acceptable, and if they could not provide what they already sold me, I would be going elsewhere. I was told I could wait, and although it was "staff appreciation day" and housekeeping was taking massages, they would prepare a room for me. I had no better choice than to wait. I found the entire situation totally unacceptable. I had booked this hotel solely based upon convenience, and the experience was anything but. 15. Juni 2014
Rated 5,0 out of 5,0 by cordialidad el personal resulto muy amable, lo cual valoro mucho. 13. Juni 2014
Rated 5,0 out of 5,0 by beautiful experience great service. I stayed at the hotel for 3 nights and it was great I enjoyed every moment of it from the time my husband and walk in the hotel it was warm, friendly and inviting the staff was very courteous and welcoming oh and the bed yes the bed very very comfortable I haven't slept like that in a while the room was very clean linens and garbage was changed daily the pool is well kept breakfast and dinner was good too trust me u wouldn't regret staying there. 12. Juni 2014
Rated 5,0 out of 5,0 by Strategy location , excellente staff service!!! Good deal, great location and access to shopping center. Fast connection with the airport route. 12. Juni 2014
Rated 5,0 out of 5,0 by San Antonio Spurs RULE!! This property is the best I have stayed at in the IHG world. The incredible staff here make this truly a home away from home. Oscar's amazing cooking, Alex's total attention to detail and customer satisfaction make the lounge here fantastic!! Amaury's entertaining and patience at teaching Spanish to complete strangers is amazing. Emily's warm smile great attitude and laugh can lift a roadwarriors spirits, and Sandy...what can I say about Sandy?... nothing she likes the Miami Heat....just kidding, amazing quick wit incredible smile, totally customer focused. The team above make this property simply STELLAR. If you do stay here...and your truly should.... make sure you check out the video display and sort through the pictures.... you may just find Alex, Oscar and Sandy holding signs proclaiming their love for the Spurs..... gee wonder why?,..... best property yet... 11. Juni 2014
Rated 5,0 out of 5,0 by Great place to stay. Nice and comfortabe rooms. staff was amazing. I would def stay again . All Hotel Indigos have been really nice for the price. 5. Juni 2014
Rated 5,0 out of 5,0 by Excellent and comfortable room This hotel is centrally located; the room was in excellent condition, actually it looked the same as it looked in the pictures I saw in the webpage. My stay was great, my only inconvenience was that the parking was under construction and the valet parking guy failed on letting me know exactly where to access the hotel because the main entrance was closed. Besides that, everything was perfect. 2. Juni 2014
Rated 5,0 out of 5,0 by Hotel staff I was impressed mostly by the staff...because no matter how nice a property is, it means nothing without great service! The front desk and bar/restaurant employees were friendly, courteous and engaging...especially Alex at the bar. Was genuinely happy to stay at your hotel! 2. Juni 2014
Rated 5,0 out of 5,0 by Staff - helping Great hotel - good location. Across the street is a super bakery. Staff went out of their way to help dry some very wet beach towels. This was greatly appreciated as we flew out of Miami airport the next morning. Would recommend this hotel to anyone. 2. Juni 2014
Rated 5,0 out of 5,0 by Indigo Miami Dadeland Comfortable, clean, staff helpful, a nice stay. Will return. 31. Mai 2014
Rated 5,0 out of 5,0 by Great Location Great location to stay for business. Close to the Highway and the mall. Good restaurants around the area. 31. Mai 2014
Rated 3,0 out of 5,0 by Make sure you get what you reserved When I called the hotel directly to reserve a room they transferred me to a 1-800 number. I reserved a room and the upon arrival was told that the room I had reserved was not available and they gave me a completely different room....not happy. Plus neither the hotel or the reservation person failed to mention that the parking lot was under construction and that they were parking cars on the sidewalk outside of the hotel property. This was my second time at this hotel. The first time was great but I'm not sure I'll be back for a third :( 31. Mai 2014
Rated 5,0 out of 5,0 by OUTSTANDING TEN DAY VISIT What a jewel---love the laminate floors, the great beds in quiet rooms, the local shuttle service, the location and the six star staff. I have stayed in grander but not better. Thanks. 30. Mai 2014
Rated 5,0 out of 5,0 by Comfortable Excellent service, the Hotel is located a few block from the Baptist Hospital. The restaurant service was excellent 7. Mai 2014
Rated 1,0 out of 5,0 by Mediocre rooms & hotel. Not worth the money. For a few $$ more better to stay at the IC / CP in Miami. 2. Mai 2014
Rated 3,0 out of 5,0 by Folio? I specifically asked that the folio not be placed under the door of my guest because I was paying for the room as a gift. Unfortunately, that didn't happen. Not the worst thing in the world, but a disappointment. Also, this hotel doesn't have a fridge in the room. Less expensive properties in the IHG brands come with better amenities. The only reason to select this hotel specifically is for location only. 22. April 2014
Rated 5,0 out of 5,0 by Nice and refreshing weekday Away The pool area was amazing restaurant and breakfast area small and open loved the breakfast menu Staff was incredible the design of the hotel is refreshing and modern...Loved the Aveda bathroom toiletries 14. April 2014
Rated 5,0 out of 5,0 by Wedding party at Hotel Indigo Dadeland We just returned from a long wedding weekend at this location. Our party rented 40 or so rooms. The sales department was excellent.They gave us a very fair rate, provided as many rooms as we needed and responded to all of my inquiries. The rooms were beautifully decorated, very clean. The housekeeping and front desk staff were very courteous and the friendly. The location was wonderful. A beautiful mall, restaurants, coffee shops and drug stores in very close proximity. 2. April 2014
Rated 5,0 out of 5,0 Stellar Staff I have, for the last two years due to my position, lived in hotels and visited home on the weekends. I have experienced varying levels of service from poor and almost dismissive to what I would consider excellent. The staff at this location has exceeded my expectations and I can honestly say is some of the best service I have experienced from any of my recent stays and some of the best I've ever received. I was made to feel welcomed from the moment I walked in and the staff was always congenial and professional. I would like to specifically call out Kali on her personality and customer interaction. Coming from a strong hospitality/restaurant industry background, I critique ever Customer Service interaction I have and Kali is one that if I were still in that industry, immediately try and recruit. So, hold on to her! I'm certain I'm not the first person to have that thought and definitely will not be the last. 31. März 2014
Rated 5,0 out of 5,0 by Great hotel The best is the staff, always willing to help and with a smile. We would like more light in the room. Also, we find that, being short, we need to "climb" to get into the bed, although it is not really a problem, just wondering why so high (???) 28. März 2014
Rated 5,0 out of 5,0 by friendly people, very nice atmosphere periodically we need to travel to miami from key west for medical reasons---recently stayed at indigo for the second time---after our first stay we decided we would rather stay there than at hotels that may be closer to our medical procedures---just a nice "home away from home" 18. März 2014
Rated 5,0 out of 5,0 Excellent value I thought overall this hotel was an excellent value. It's not a huge place like some of the bigger names so it was less hassle to come and go. The staff was friendly and helpful and the hotel was clean and comfortable. Limited menu and bar were just fine and very reasonably priced. Would definitely stay there again. 14. März 2014
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