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Rated 4.2 out of 5 by 216 reviewers.
Rated 4.0 out of 5.0 by Not what we expected The room we booked was not available (King Suite) and we were offered a Queen Suite and two drink vouchers at the bar. Front desk girl was very quick and polite. The room was clean and comfortable, with some evidence of the building being very old. The drinks were acceptable, bartender was very quick and kind. I was surprised to find that we were charged for the King Suite even though that is not the room we received. We did not pursue getting the problem solved as we were on a tight schedule. Overall, it was a good experience. August 27, 2014
Rated 4.0 out of 5.0 by Great service; needs a little refurbishing Avoid the coffee. Otherwise a nice stay. Nice free breakfast. Bar tickets. Shuttle to many locations. Nice friendly staff. August 26, 2014
Rated 1.0 out of 5.0 by Wasn't a fan of this hotel Staff was excellent...helpful, attentive, friendly. Everything you'd expect. That said, the hotel itself was a letdown. Based on the pics online, hotel appeared to be a chic, contemporary hotel in downtown Dallas. Once checked in, hotel revealed what it older hotel with a fresh coat of brightly colored paint. Was the hotel horrible? Absolutely not...we just weren't impressed with the value vs. quality. Would have rather spent $50 more a night on a different hotel downtown. August 26, 2014
Rated 5.0 out of 5.0 Love the Hotel Indigo concept Walked in with the hubby who was shocked when I told him this was part of the Holiday Inn family. Love this concept and always choose it when I can. Only downer - no more teak bench in the shower! Please bring that back. Shaving one's legs is ever so much easier with it. August 22, 2014
Rated 3.0 out of 5.0 by Both the good and bad I've stayed at a handful of Indigo hotels but this one was a bit different. Pros: Great location next to a small friendly park Close to the Wyly and Winspear Biking distance to the Klyde Warren park and museums Clean area Friendly and accommodating staff Cons: Outdated interiors Small room Slow elevators Park next door riddled with homeless people (not to say they were a problem either) Slow to non-responsive WIFI August 21, 2014
Rated 5.0 out of 5.0 by Hotel was beautiful. I enjoyed the architecture. In addition, one of the staff members provided a brief history of the building which was very interesting. August 18, 2014
Rated 5.0 out of 5.0 by Great location Comfortable, felt like home. Ease of location and felt roomy and clean. August 18, 2014
Rated 5.0 out of 5.0 by Perfection I had a suite on the 14th floor. It truly felt like being home. Everything was perfectly decorated. Not that cookie cutter type of decor. Like a perfectly adorned guest room. Relaxing after a long day (and night..) The staff was friendly and accommodating. Always available with a smile and suggestions about where to go. Breakfast was to die for. Definitely get the Denver omelette! I will be back to Dallas and will stay at Hotel Indigo for sure! 3 thumbs up! August 17, 2014
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