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Rated 4.2 out of 5 by 257 reviewers.
Rated 4.0 out of 5.0 by On the Riverwalk This hotel was trying to be exceptional and almost makes it. It is not on the part of the riverwalk where all the bars are but it is within a 5-7 minutes walk but that's what makes it nice and quiet on the balcony after you get done at the bars. The hotel staff is very very awesome and the bartender went above and beyond by delivering a chilled bottle of wine to our room since we were celebrating an anniversary (I called from the restaurant we were dinning in because the hotel had better wine). The rooms are in the middle, while they are pretty and the beds are awesome! the room needs TLC for the price we paid, wall paper was peeling, furniture was tired and beat up, there were water stains on the ceiling, the hallways to get to the rooms needed a good carpet cleaning. However, the room was extremely clean and all of the linens / towels were clean and in order. Really if the hotel got a quality face lift I wouldn't want to stay anywhere else. July 18, 2014
Rated 4.0 out of 5.0 by Friendly Staff The staff was very friendly and helpful! From the check in person, to the breakfast person, to the bartender, to the front desk staff! Everyone was willing to answer questions and help you as much as possible with a happy attitude! The only negative we found was that our restroom had a strong urine smell. This was my second stay at this location. We would stay again. This particular room was loud because it was close to the elevator and the pool. Other than that I would very much recommend this hotel for your stay. The hotel is on the Riverwalk with a River Taxi port right outside the hotel. If you wan to walk to the main area it would take you about 20 minutes. We found it easier to use the River Taxi. July 17, 2014
Rated 4.0 out of 5.0 by Where is the Riverwalk? Great service and bed though This hotel was great if you wanted to stay there the entire time great beds, great service but in their reviews and online they say the Riverwalk is near by and within walking distance. They are on the river however it is about 30 minutes walking to the main area with restuarants and such in the Texas heat and humidity. That was not what I expected. Basically the old saying, location location location. If i was going to San Antonio for business yes I'd stay here again it was a great value and a nice hotel with wonderful service. But as a family vacation, not so much. July 17, 2014
Rated 5.0 out of 5.0 family trip This was a great hotel I would recommend you stay here. Do know you will be walking a lot but well worth the exercise. July 14, 2014
Rated 4.0 out of 5.0 by Nice hotel at a reasonable price The only problem we encountered was a broken coffee pot in the room. The problem was reported to the front desk, but we never received a replacement. July 13, 2014
Rated 5.0 out of 5.0 by Riverwalk Value My first time at this hotel at the far end of the San Antonio Riverwalk and I was pleased with the value and hotel. Took a taxi to the Convention Center for less than $7 and walked to dinner on the Riverwalk to Downtown at night. July 13, 2014
Rated 4.0 out of 5.0 by Loved the River Walk Room was very comfortable, the staff was friendly and very attentive to our needs. The beds were a bit small but had lots of nice fluffy pillows. It was nice to be able to walk along the 'river' ...lots of fun things to do and see. Very family friendly. July 13, 2014
Rated 5.0 out of 5.0 by We had a great time We came down to SA to celebrate my husband's b-day & fell in love with the hotel, we always pick someplace different every time we come down but from now on we will stay here. The location is great and the walk down the riverwalk is wonderful, even in the summer, the staff was great and everyone we met staying there was friendly It will be the place to stay for anyone going to an event at the new Tobin Center. We look forward to our next stay. July 12, 2014
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