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Rated 4.6 out of 5 by 281 reviewers.
Rated 5.0 out of 5.0 by Great stay again! This was the third time I have stayed here - great location, staff, amenities and value. I will be back. August 20, 2013
Rated 4.0 out of 5.0 by Large room and shower the only reason I would not recommend this hotel to my friends and family because there is no pool! Also was very disappointed the weight/fitness room was not open. August 18, 2013
Rated 3.0 out of 5.0 by Air conditioner didn't work and restaurant was substandard The air conditioner was blowing room temperature air even when set at 68 degrees. Temperature in the room never went below 73. Luckily it was cool outside so we didn't really need it. I reported the problem to the front desk immediately and was told that engineering would take care of it. It was never fixed and never worked during our 3 day stay. The coffee service had one of each item - coffee, decaf, tea and herbal tea. Very odd, I've never seen in-room coffee service that didn't have 2 servings of coffee. I had to go to the front desk everyday to get an additional serving of coffee. Service at breakfast in the restaurant was not very good and the food was not very good, very disappointing based on our previous experience with Indigo. 9th floor deck lounge was one of the only amenities offered at this Indigo yet it was closed for a private party on our first night. I'm ok with the lounge being used for a private party, but not closing it to paying guests. The room itself was disappointing compared to other Indigos we've stayed at, nothing special, pretty bland. August 17, 2013
Rated 5.0 out of 5.0 by Perfect! Great experience! Everything was perfect. We stayed for my sons wedding and everything turned out even better then imagined. Thanks for perfection... August 16, 2013
Rated 5.0 out of 5.0 by Great stay We were looking for a quaint place to stay, something out of the ordinary, close to the Gaslamp District, and the Hotel Indigo was the perfect place. One wouldn't even know that it's pet-friendly as there was no smell! The staff was super friendly, very professional and helpful in recommending a great place for breakfast (Zanzibar Cafe). It's also super close to PetCo Park, which I think's just around the corner. We plan on going back again with our 2 babies (dogs) when the SD Padres play. Super great Bloody Marys as well. :-) August 16, 2013
Rated 4.0 out of 5.0 by Please tell me it isn't so My only concern about this property was replacement of the bath amenities during my stay. I appreciate when hotels leave extra soap and shampoo, however on two occasions, i returned to my room to find both bars of soap discarded and new ones in its place. I consider this to be a huge waste of valuable resources for a hotel. I sincerely hope my housekeeper needed retraining and this wasn't the hotel's practice for stayover guests. August 13, 2013
Rated 5.0 out of 5.0 by Great Room and Service I had a room on the 12th floor great views of the city. Close to everything. The hotel offered great customer service. I would recommend this hotel to anyone wanting to stay in the GasLamp area. August 12, 2013
Rated 5.0 out of 5.0 Perfect place to stay in SD! Flew in with my friends to catch the Padres-Yankees game and boy is this the perfect hotel for that! Plus, excellent gas lamp location, friendly staff, and clean, modern rooms make this place a no-brainer. They allow pets but I never even noticed any additional noise so don't let that scare you off. I'd definitely stay here again and highly recommend it. August 8, 2013
Rated 5.0 out of 5.0 by Super pet friendly I stayed with my dog in this hotel and it was a wonderful experience! I got to take my dog with me everywhere I went, the restaurant, bar and their rooftop bar/lounge. The staff was wonderful, valet was my favorite! Yes it is pricey to valet your car, but you can come and go as much as you want and your car is kept in a garage. The valet staff were extremely helpful and nice! I loved the set up in my room. It was very cute and spacious, the view was phenomenal. They have a rooftop that has an area to take your dog to go potty, which was very clean! There's a bar/lounge up there that had heaters and fire pits to sit around. Overall this place is spectacular! I would have to say the walls are a little thin in the rooms and the food is way over priced for the quality you receive, but that won't be keeping me from coming back, I will be coming back for sure:) August 7, 2013
Rated 3.0 out of 5.0 by Conundrum. I really wanted to love Hotel Indigo. Come on, what could be better than a dog friendly LEED certified boutique hotel in the heart of San Diego's Gas Lamp District. Beautiful, spacious, clean suite with a breathtaking view of Petco Park. Unfortunately, the bed and furniture must have been selected for their visual looks with little thought about comfort. Great bar with a cool view, but food at the restaurant was corporate bland and completely missed the local flavor and boutique image they are striving for. And why can't I get a paper without being a rewards club member? At this level it should be automatic. August 5, 2013
Rated 5.0 out of 5.0 by Great Place for My Wedding Party I chose Hotel Indigo due to their commitment to environmental friendliness. However, I had no idea how nice of a hotel I would be getting. The rooms were wonderful and spacious and the staff was very accommodating of all my needs as a bride to be. I would definitely recommend this hotel to any one. August 3, 2013
Rated 3.0 out of 5.0 by Nothing to get excited about.... The Hotel Indigo was very nice looking modern hotel but lacked a few of my needs. We were in San Diego for business/pleasure and felt the facility was very loud. Anytime the doors from the other rooms shut or the cleaning workers came by you could hear loud comotion. The bathroom had an odd smell to it. One of the reasons I picked this hotel was the fitness center. I found out after dressed and ready to exercise that it was closed but forn $20 I could go a few blocks away and use a gym. I will say the room and staff were nice. I wouldn't rebook here, August 2, 2013
Rated 3.0 out of 5.0 by Dogs/Non-Smoking I have to say it amazes me that you do not have a smoking level ie 9th floor bar, yet you'll let dogs run all around the hotel to include the eating area. I was at the hotel on July 25-27th and so was the world of dogs. I tripped over two trying to get on the elevator, and was eating downstairs having dogs all around me, sniffing at my legs and eyes hopelessly waiting for me to drop food on the floor, yet I can't smoke within 25 feet of your doors? Don't get me wrong, I own a dog, but I eat and smoke at my table without my dog next to me. Hmmmmmmmmmm something for me to ponder before I make my next reservation. August 1, 2013
Rated 5.0 out of 5.0 by Excellent Experience - Fan for life I am a constant business traveler and have been rather loyal to the priority club throughout my travels. I stay at hotels on an average of 1-2 weeks a month. My company's headquarters are located in San Diego and therefore I travel back to San Diego 2-4 times a year and stay in hotels 1-2 weeks each trip. I normally stay around Kearny Mesa in order to keep corporate costs low but this time around a colleague of mine recommended I stay at the Hotel Indigo in the San Diego Gas lamp district since the corp rate is rather affordable. I decided to make the reservation if they honored our corporate rate. Once I arrived the hotel staff was extremely polite and accommodating. The front desk was specifically very helpful and welcomed me as a Platinum member. They put me in a great room with a spectacular view and made my two-week stay at this property memorable and truly made me feel at home. One front desk staff member in particular went out of her way to make sure my stay was excellent. Her name is Ellen and she went out of her way to recognize my commitment to the intercontinental hotel brand, made sure my accommodations were above par, and checked up on me to make sure my stay was going well whenever she saw me. I will stay at this hotel property on my next business trip in November and I will recommend this property to all my fellow colleagues who travel to our San Diego headquarters on business. This experience also strengthened my loyalty to the IHG/ Priority club chain. Thank You July 30, 2013
Rated 5.0 out of 5.0 by First Class Hotel The Indigo will perfectly placed in the East Village. Close to great food and nightlife. The staff was superb during my 5 day stay. In fact, they made an effort to know you and call you by name. Nice touch. Rooms were contemporary and very comfortable. Valet service was great as I had to go in and out numerous times during my stay. Friends were at another location and had to wait enormous time to get their vehicle. Truly outstanding!!! Don PS Will be my place of choice in San Diego in the future July 26, 2013
Rated 5.0 out of 5.0 by Guaranteed a great experience From the moment of check in (too early but beautifully accommodated by the staff) to check out,our experience was first class.The staff (particularly clerks Ellen and Jose) went out of their way to assist us. Location could not be better; close to the ballpark and restaurants galore. This is our third stay and each gets better and better. July 20, 2013
Rated 5.0 out of 5.0 by Favorite Hotel in San Diego My wife and I recently spent the weekend at the Indigo and couldn't have had a better experiance with a hotel. Our 11th floor room overlooking Petco Park was amazing. The 9th floor bar was a perfect place to unwind in the evening. Very convienent to the ballpark and Gas Light district. Bed was amazingly comfortable and the staff couldn't have been more friendly and helpful. Will definitely be going back. July 19, 2013
Rated 5.0 out of 5.0 by Great Hotel and Staff I was very happy with this hotel. The location was very convenient and the staff was excellent. July 16, 2013
Rated 2.0 out of 5.0 by POOR EXPERIENCE Booked a one night advance purchase with breakfast stay for two people. On arrival, only issued with a voucher for $20.00 for breakfast and it’s impossible at the rate they charge in the restaurant to have breakfast for two people for this value. Complained and subsequently agreed that the voucher would be increased to $35.00, but was advised that I needed to note in future that the vouchers were only for $20.00. No, the hotel website and booking system needs to indicate that any booking includes a breakfast for breakfast up to the value of $20.00. Hotel problem, not customer’s. Given nice corner room, but layout of room in some cases impractical. Extremely upsetting for an architect to find issues like power points etc. had not been considered in correct locations. One spare power point near desk, but two double power points near entry door. Maybe desk could be moved in front of entry door. Large armchair between window and bed, but armchair so big that the gap between armchair and bed is less than one foot. Impractical getting up at night without hitting or tripping over armchair. Blackout curtains cannot be used unless net curtains are removed to windows. Position of bed meant that only one side of bed had a side table as door to wardrobe could not be accessed if there was a side table on both sides of bed. However, person sleeping on that side of the bed had no space for glasses etc. and there is no reading light. Appeared there may have been some form of light at high level on bed headrest previously, but this has been removed. AC controls behind bed side lamp. Bathroom very large but no bath gel, and only realised as entering shower. Car park charges of $39.00 a rip-off. Suggest you just go one block where there is more than adequate overnight parking for a maximum of $25.00. General impression of Hotel Indigo throughout Europe/USA is that design has been paramount, but actual layout of room and position of facilities in room have not been thought out. July 15, 2013
Rated 5.0 out of 5.0 by Best Hotel in San Diego I love this place. Great location. Awesome staff. Nice rooms. Only bad thing is $39/day valet parking. July 10, 2013
Rated 4.0 out of 5.0 by Great Location and Service Enjoyed our stay. Rooms clean,comfortable and cool! Highly recommend. July 10, 2013
Rated 5.0 out of 5.0 by Terrific stay in San Diego We really enjoyed our stay at the Indigo: great decor, comfy bed, great view of Petco Park, wonderful location, lots of shops and restaurants within walking distance, staff at reception and bar were very friendly and accommodating to our requests. We definitely recommend and will hopefully return! July 7, 2013
Rated 5.0 out of 5.0 by Beyond pet-friendly and great staff I was traveling through San Diego with my dog as I relocated for a new job. The hotel staff was so helpful and accommodating of my dog. Bowls and a bed were brought in for him while we stayed two nights. The room was wonderful and I enjoyed the hardwood floors and comfortable bed. The valet service was worth the expense and the staff members were always helpful. The roof top bar was great overlooking Petco Park, and my dog was able to enjoy it with me and my friends. My dog didn't like the dog rest area but Petco Park was a two minute walk from the hotel which was perfect to also be able to take him out to be active. July 5, 2013
Rated 4.0 out of 5.0 by Nice for short term but not so much for the long-haul business client. Nice hotel. Nice decor that leans a bit on the European side. convenient to the Gaslamp Quarter. Visited for a week on business. Great hotel for the tourist but not so much for the long term business client who might like to have a fridge and microwave in the room. Would be nice to have a comfortable couch or recliner to relax in after a long day at work. Was there from June 23-28, home for a weekend, then back in San Diego for three weeks. Couldn't stay downtown due to COMICON, so my company found another IHG property in Poway (Staybridge Suites), which is much more conducive to a long stay, but is a quite a drive. July 4, 2013
Rated 5.0 out of 5.0 by Great service Whole staff was great and very helpful.bar prices a little high. July 3, 2013
Rated 5.0 out of 5.0 by Not the typical hotel When I arrived I was upgraded to a suite that felt and looked like a one bedroom condo. The room was great and the view was spectacular. I'm not a baseball fan, but i enjoyed watching the game from my room after an afternoon of sightseeing. I felt like I was inside the stadium. The staff was very friendly and helpful and recommended a great restaurant with live jazz that was walking distance from the hotel. The location is ideal for walking to the Gaslamp Quarter and other downtown attractions. I plan on returning to San Diego in October and I am definitely booking a room at this hotel. Hotel Indigo is a unique brand and this is not the typical hotel. June 29, 2013
Rated 5.0 out of 5.0 by Great dog friendly hotel The location is perfect and the hotel itself is great. We are dog people, so the fact that the hotel is dog friendly and clean was great. Within walking distance to PetCo park and Gaslamp area. The only problems was how expensive parking was at the hotel and the drinks at the rooftop bar were pricey. We ended up parking down the street for half the price. Would stay here again for sure. June 27, 2013
Rated 5.0 out of 5.0 by Great bed and excellent service. My girlfriend and I had a great stay on the twelvth floor and the beds. So comfortable and the staff so nice and the location close to bars. We were treated like royalty. Thank you so much. June 24, 2013
Rated 5.0 out of 5.0 by Great Doggie Getaway! We will definitely return to this hotel with our 4 legged kids. When visiting other pet friendly hotels, we've noticed a distinct aroma in the pet friendly rooms. At the Indigo we never would have guessed our room was a designated pet friendly room. Aside from the clean and comfy room, the room service was delicious and the staff extremely friendly. We were also delighted to find the local pub and cafes within walking distance allowed our pets on the patio. Overall this is an awesome location- especially if you're bringing pups! June 23, 2013
Rated 5.0 out of 5.0 by Nice place to stay The Hotel Indigo was a beautiful hotel with a friendly, helpful staff. Our room was comfortable and clean with a nice view. My husband liked the view of Padres Stadium from the bar area. The only negative for us was the cost of parking..,..... much too high and valet only. We parked at a lot around the corner. We would definitely stay again, though. June 22, 2013
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