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Frankfurt

Rated 4,1 out of 5 by 202 reviewers.
Rated 5,0 out of 5,0 by Service Beyond Expectation + World Cup 2014 This is my/our second stay during my European vacation, this was an unplanned stay. Note: I have never given a 5/5 on all categories before in my reviews. This is the first! Price: For an IC its a very good price with no compromise in service and good location. Check-In: Very efficient and staff was very friendly welcomed me back. Location: The location I think is good, not very far from the "city centre" perfect walking distance. About 15-20 mins to Frankfurt Airport, that is good enough distance not to hear the planes. Room: Great view facing the river and good size, very clean. Though it is showing its age, not a huge deal, its still very clean. Gym: Had the basic equipment needed cardio equipment and weights. Lounge: Second time here and excellent service, I'm very impressed that they serve hot meals during night, nothing very heavy but surely enough. Something small but a big deal for most guests. Staff: They were all very friendly and welcoming, Hans-Phillip from the front desk remembered me and welcomed me back as well. Service: One of the best service I had ever experience. Thanks to Katharina K of Guest Services. She made our stay memorable and I am very thankful for all her help. I highly commend her for her excellent customer service. Internet is very good and fast. Summary: One of the things that made my stay memorable is, it was the night before my flight back home and it was the World Cup 2014 Championship Game - Germany vs Argentina, it was awesome since Germany won! Great game! How can you forget this stay? I am planning to go back to Germany again soon and currently my flights will be landing in Frankfurt, if I need to stay then I will surely stay at this hotel no doubt, highly recommended. I hope that this hotel will be renovated soon and I'm sure once that happens this will even better hotel no doubt. I applaud Mr Driskell #GM# for having a great staff/team. "Herzlichen Dank fuer den schoenen Aufenthalt in Ihrem Hotel" 25. Juli 2014
Rated 4,0 out of 5,0 by Great Hotel at a High Price Excellent location next to the river. Both friendly and professional staff. Tasty food. The breakfast was the best I' ve had for years. Room was large with great view to the river. The bathroom very nice. The bed very comfortable. The furniture looks old, maybe deliberately. The hotel from the outside looks cheap. The club lounge didn't meet our expectations because of the obscured views to the city and the small variety of food. Finally, although we enjoyed ourselves I think it's too expensive. 25. Juli 2014
Rated 5,0 out of 5,0 by Great Stayed here for Ironman the staff was amazing and the rooms fantastic! Can't beat the location right on the river! 24. Juli 2014
Rated 5,0 out of 5,0 by Guter Service in Frankfurt erstklassiges Hotel im alten Kleid. Sehr guter Service, nur das Hotel an sich bedarf in naher Zukunft einer Gesamtrenovierung. Es sit im Vergleich zum Wettbewerb nicht mehr aktuell. Dafür ist der Service großartig. 24. Juli 2014
Rated 5,0 out of 5,0 by Great staff and location on river Staff were great to accommodate me and my family. Location is great. The stay was memorable. 24. Juli 2014
Rated 1,0 out of 5,0 by Club lounge service In my checking in, I have heard that I can use a club lounge. When I used the lounge, hotel officer told me that I cannot use a club lounge. I explained I have heard that I can use and I show the document when I receive in my checking in. The officer acknowledge her mistake. Nevertheless, I was charged the fee of club lounge. I will never forgive that. Never. 23. Juli 2014
Rated 4,0 out of 5,0 by Luxury with a smile Checking in was a pleasure. The receptionist did her best to work out the most appropriate room for us. Nothing was a problem. The initial room air con was not cooling the room, however we were given a different room very quickly, and it was perfect. The beds are very comfortable with pillows that you slowly sink into- heavenly. The bathrooms are spacious and have Hermes toiletries which was a nice surprise. I would recommend the hotel to anyone. 23. Juli 2014
Rated 4,0 out of 5,0 by Good hotel and service This is my first of second stay in Frankfurt during my current trip to Europe. Staff and Service: Staff were very nice and friendly. As an RA I contacted the hotel ahead of time to ensure that the room is ready around 9am, my flight arrived at 8am from Canada, needless to say I wanted to take a power nap as soon as I arrive. Location: Good location and its not very busy around the area. Most important places are within walking distance and its a good walk. Room: View was great and decent size, very clean. Bed was very comfy. In general the room shows it age, but not a big issue. Lounge: Great view, having a balcony is a huge plus. This is the only IC that I have stayed that offers hot food for Hors d'oeuvres, I have been to about 8 IC around the world. For me this is a big plus, ahead of other ICs. Gym: It had the basic equipment such as multiple cardio and weights. Issues: During my stay I did experience some issues with miscommunication about parking and some minor things. That being said one of the things that made this experience better, is how the staff handle and rectified the situation. This made my stay much better and because of that I will 100% sure to come back again. I would have still came back regardless but this just made it better. I sent a message to their GM, Mr Driskell about this and he mentioned that he has been working to train the staff and to improve (enhance) and better their service. This showed that it worked! If ever I am in Frankfurt and whenever I need to stay, this would be my hotel of choice. 23. Juli 2014
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Frankfurt
  • Wilhelm-Leuschner Strasse 43
  • Frankfurt , 60329
  • Deutschland
  • Front Desk +49-69-26050

  • Anfahrtsbeschreibung
  • Parkplätze & Transport
  • Parken

Verfügbare Sprachen

Afrikaans, Arabic, Czech, German, Greek, English, Finnish, French, Croatian, Hungarian, Indonesian, Italian, Japanese, Dutch

Haustierbestimmungen

Haustiere sind erlaubt. 30,00 Euro pro Tag und Tier.
Haustiergebhr 30,00 € pro Nacht
  • ORTSZEIT

    6:19 AM
    • ANREISE

      15:00 Uhr
    • ABREISE

      12:00 Uhr Late Check out Verfügbar

    Währung

    • EURO € (EUR)

    Behindertengerechte Einrichtungen

    • Begleittiere zugelassen
    • 1 Room(s) with Accessibility Standards
    • Parken