Rated 4.3 out of 5 by 93
Rated 3.0 out of 5.0 by sandysri1103 My stay at Intercontinental Mumbai
What I really liked of the stay was the sea facing room and the opportunity to have breakfast in a sea facing ambience.
However, there were certain things, as below, which did not go well.
1. I checked-in into the hotel at 3 AM on 9th April. My welcome drink arrived then, which I returned as I was in no mood to have the welcome drink then. No one followed up to provide me welcome drink before my check out.
2. At 3 AM, I missed out on noticing that the water in glass bottles were chargeable and consumed one of them. Upon being mentioned about the charge during check out, I requested for a waiver, which was not entertained.
3. The breakfast menu was awful and I didn't like the breakfast as well.
13 April 2015
Rated 5.0 out of 5.0 by DRC7 Best Hospitable Staff
The stay was excellent. What is great about this hotel is its STAFF and their courteous hospitality.
I have stayed in many regions of the world and its hotels but service at Intercontinental Mumbai,its location, proximity was the best.
Keep up the 5* standard!
A Satisfied customer!
09 April 2015
Rated 4.0 out of 5.0 Excellent location and friendly staff
Being right on the Marine Drive walking is great. View of the ocean is fantastic.
I wish the beds were more comfortable. The mattress was lumpy and hard for good sleep.
25 March 2015