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    Staybridge Suites Rochester University

    Rochester, New York Hotel's Located Near ROC Airport

    Those seeking extended stay hotels in Rochester, NY find the Staybridge Suites® Hotel Rochester University of utmost appeal. The hotel is a perfect blend of urban sophistication and suburban comfort, and it's a smart choice for work and play. Ideally located along the scenic Genesee River, near downtown, the University of Rochester & Medical Center and Greater Rochester International Airport, this hotel's accommodations ensure a positive travel experience.

    With services like free Wi-Fi access and a 24-hour Business Center, as well as event space for up to 250, business guests have access to every necessary resource. The hotel's suites are near Kodak, Xerox, Harris Corp. and Wegmans for more convenience.

    Vacationers looking for extended stay hotels in Rochester appreciate our proximity to highlights like Frontier Field, home of Rochester Red Wings baseball. Other attractions nearby include Seneca Park Zoo and Strong National Museum of Play. The Finger Lakes Wine Country is within a short drive, as well.

    While visiting Rochester, the hotel's guests enjoy all the comforts of home. A free breakfast buffet is provided each morning and free Sundowner Receptions are held Tues-Thurs evenings. An indoor pool offers entertainment for kids and the Fitness Center helps keep you on track. Pack light because we offer free laundry, and remember that pets are welcome. Start planning your trip today!

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    Quick Info

    Hotel Highlights

    • On-site Guest Self-Laundry Facilities
    • Complimentary Breakfast Buffet
    • Standard Wireless Internet service is free for all members
    • On-Site Fitness Center Available
    • Complimentary Shuttle Available
    • Complimentary Shuttle
    pet policy
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    local guide
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    groups and meetings
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    green engage

    GETTING HERE

    STAYBRIDGE SUITES ROCHESTER UNIVERSITY
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4.6

    based on 252 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    252reviews

    • 5 Stars
      201
    • 4 Stars
      25
    • 3 Stars
      11
    • 2 Stars
      10
    • 1 Stars
      5

    Not Up to Usual Standards

    By

    February 28, 2015

    club

    Main issues were lack of cleanliness in the suite and lack of snow removal in the parking lot and walkways.

    Posted byHotelStaff
    March 02, 2015
    Dear BostonJohn2015, I am sorry that we did not meet your expectations during your stay. We are currently looking in to the issues you mentioned above. The snow removal has been a issue we are attacking daily but because of the amount of snow and temperature it has been challenging. We are diligently working to resolve this problem and apologize for the inconvenience. We would like the opportunity to serve you again, please feel free to stop and see us next time you are in town. Warm Regards, Melissa Director of Sales
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    The Hotel and the rooms were very well kept. CLEAN

    By

    February 28, 2015

    club

    My husband and I were there under stressful circumstances as our grandson was having open heart service at Strong Memorial. The location of Staybridge Suites was perfect. The staff couldn't have been more friendly and yet professional. Our stay was very pleasant under unpleasant circumstances. I will definitely revisit your hotel. Thank you for making our stay so memorable.

    Posted byHotelStaff
    March 02, 2015
    Dear Guest, We are sorry that you had to visit under the circumstances you did, we will all keep your family in our thoughts. We wish your grandson a speedy recovery. Thank you for saying such positive words about our hotel and staying with us! Warm Regards, Melisa Director of Sales
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    Excellent Staff

    By

    February 26, 2015

    club

    The staff at Staybridge Suites are extremely helpful, warm and friendly. They really make you feel welcome and are eager to make your stay a wonderful experience.

    Posted byHotelStaff
    March 02, 2015
    Dear Heather15, We appreciate your feedbacks regarding our staff. We work very hard to ensure all our guests are accommodated to the best of our ability. We hope you will come back and stay with us again! Warm Regards, Melissa Director of Sales
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    Worst experience ever.

    By

    February 24, 2015

    We wanted to stay at a hotel where we could use the pool and a jacuzzi. The website makes the pool look very large, to our surprise it was very small. We were unable to swim or use the jacuzzi as it was filled with around 30 people most of them were children, and it was so loud in there we couldn't even hear eachother talking. The parking lot was not even plowed, check-in was a nightmare!!! I arrived at 4pm to check in and there was only one person working behind the desk and it took almost 30 min just to check in! The room smelled like someones dirty laundry, the bed skirting was dirty, pillows were absolutely disgusting and flat, and the bed was very uncomfortable. Our room was located next to an elevator and could hear it ding everytime someone came up, as well as screaming guests outside. This was by far one of the worst stays we have every encountered and will most likely never return, nor recommend to anyone!

    Posted byHotelStaff
    February 25, 2015
    I am so sorry that the visit you had with us was not up to the standards you would expect from a hotel. We will be discussing this with the leadership team and the entire staff at our morning huddle. It is our goal to have every guest walk out of this hotel completely satisfied. Clearly we need some work here and are addressing the issues you mentioned, as they are unacceptable. I would love to discuss this with you further, if you have a moment, you can reach me during the day at 585-527-9110 as I would love to have you come back so we can offer you the excellent stay you would expect and that all our guests deserve. Hospitably yours Michael Lynch General Manager
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