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وفقًا لـ 328 آراء
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Ratings Breakdown

328آراء

  • 5 نجوم
    215
  • 4 نجوم
    58
  • 3 نجوم
    23
  • 2 نجوم
    14
  • 1 نجوم
    18

Great owner and staff

By

يونيو ٠١, ٢٠٢٠

club

The owner and Jordan are hospitable, professional and personable.

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Outstanding service and guest attention

By

يونيو ٠١, ٢٠٢٠

club

Traveling during these difficult times has presented the opportunity to see how a first class hotel can operate under the stress of the ongoing health event. The staff and management of this property went well past good service by providing customized and attentive interactions with us. Their care and efforts gave us a total sense of safety and security along with a great night's sleep.

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Great stay

By

أبريل ١٠, ٢٠٢٠

With all the things going on in the world the staff was friendly and happy to help if needed .. the facility was clean and up to date . Room was perfect

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Super clean and comfortable room

By

مارس ١٩, ٢٠٢٠

platinumelite

The service was great and the room was very cozy. Couldn't have asked for more during my stay.

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Uncomfortable sofa

By

مارس ١١, ٢٠٢٠

platinumelite

Sofa in my suite was very uncomfortable. Did the designer or decision maker actually sit on this thing or was it designed to look modern?
Heard every step made by the guests in room directly above mine.
Shower head needs to be soaked in vinegar.
TURNED IN MAINTENANCE ISSUES AND THEY WERE REPAIRED THAT DAY. GREAT!
ENJOYED LARGE SHOWER STALL.
Staff and service were great.
Corporate decisions need work...

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NOT what I expected from an IHG property!!

By

مارس ٠٣, ٢٠٢٠

club

I am very disappointed at the way this vacation turned out.
Everything was perfect with my trip except the stay at this hotel. I will never stay there again and hope to never talk to anyone from that front desk again. There were 2 men and one woman. One actually hung up on me, which is why I had to go downstairs at 6AM to try and rectify the problem. The problem was not fixed when we left and today the charges are still pending on my niece's card for "Incidentals" (600.00 dollars worth). More than the actual
rooms cost to reserve. We were told we would get a bill through email since their printer didn't work, we did but it was blank each time they sent it (with only a header on it). I am
very disappointed with this visit. I will never stay at this location again. The rooms weren't cleaned while we were there and I had to make 3 calls just to get some clean towels.

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Business 2 day stay

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مارس ٠٢, ٢٠٢٠

The location is next to the police department so I did have a safe feeling even though the area is new and not a lot of establishments.

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Good stay

By

فبراير ٢٦, ٢٠٢٠

club

Hotel is clean, staff friendly and great service. However, better planning with more staff could have been beneficial during full-capacity occupancy Valentines weekend.

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Bad Service

By

فبراير ٢٠, ٢٠٢٠

club

Don't use the restaurant. Service was lacking and the bar could not find anything or make a simple drink.

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Clean with great beds

By

فبراير ١٩, ٢٠٢٠

This hotel was a good location with food within walking distance. It was clean and very comfortable.

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Unexpected Breakfast Charge

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فبراير ١٨, ٢٠٢٠

club

We checked in on a Friday this past weekend and ate breakfast on Saturday and were not charged. Then on Sunday morning when we went to eat we were sitting there and the staff person set a bill on the table. When we asked why we were being charged we were informed that breakfast was not included in our booking. No where when I booked the room did it tell me that breakfast was not included. That is the primary advertising that Holiday Inn does is that awesome free breakfast. I can only say bookers beware when booking at Holiday Inn anymore. I will not be in the future and I was a loyalty member.

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Don’t get room service

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فبراير ١٨, ٢٠٢٠

club

Got room service twice, food is overpriced! They gave you a door hanger to mark what you want for your breakfast and what time you want it delivered, don’t do that because they never came and picked it up! A few other problems came up, when we told them about the problems they were very nice and said that they would handle it but then never handled it. Still unsure about our final bill. Wouldn’t have expected the quality of service and food for the price.

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