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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
85%
推荐此酒店

整体体验

4.3

基于 326 评论
85%
推荐此酒店

Ratings Breakdown

326评论

  • 5 星级
    213
  • 4 星级
    58
  • 3 星级
    23
  • 2 星级
    14
  • 1 星级
    18

Great stay

By

2020 四月 10

With all the things going on in the world the staff was friendly and happy to help if needed .. the facility was clean and up to date . Room was perfect

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Super clean and comfortable room

By

2020 三月 19

platinumelite

The service was great and the room was very cozy. Couldn't have asked for more during my stay.

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Uncomfortable sofa

By

2020 三月 11

platinumelite

Sofa in my suite was very uncomfortable. Did the designer or decision maker actually sit on this thing or was it designed to look modern?
Heard every step made by the guests in room directly above mine.
Shower head needs to be soaked in vinegar.
TURNED IN MAINTENANCE ISSUES AND THEY WERE REPAIRED THAT DAY. GREAT!
ENJOYED LARGE SHOWER STALL.
Staff and service were great.
Corporate decisions need work...

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NOT what I expected from an IHG property!!

By

2020 三月 03

club

I am very disappointed at the way this vacation turned out.
Everything was perfect with my trip except the stay at this hotel. I will never stay there again and hope to never talk to anyone from that front desk again. There were 2 men and one woman. One actually hung up on me, which is why I had to go downstairs at 6AM to try and rectify the problem. The problem was not fixed when we left and today the charges are still pending on my niece's card for "Incidentals" (600.00 dollars worth). More than the actual
rooms cost to reserve. We were told we would get a bill through email since their printer didn't work, we did but it was blank each time they sent it (with only a header on it). I am
very disappointed with this visit. I will never stay at this location again. The rooms weren't cleaned while we were there and I had to make 3 calls just to get some clean towels.

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Business 2 day stay

By

2020 三月 02

The location is next to the police department so I did have a safe feeling even though the area is new and not a lot of establishments.

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Good stay

By

2020 二月 26

club

Hotel is clean, staff friendly and great service. However, better planning with more staff could have been beneficial during full-capacity occupancy Valentines weekend.

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Bad Service

By

2020 二月 20

club

Don't use the restaurant. Service was lacking and the bar could not find anything or make a simple drink.

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Clean with great beds

By

2020 二月 19

This hotel was a good location with food within walking distance. It was clean and very comfortable.

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Unexpected Breakfast Charge

By

2020 二月 18

club

We checked in on a Friday this past weekend and ate breakfast on Saturday and were not charged. Then on Sunday morning when we went to eat we were sitting there and the staff person set a bill on the table. When we asked why we were being charged we were informed that breakfast was not included in our booking. No where when I booked the room did it tell me that breakfast was not included. That is the primary advertising that Holiday Inn does is that awesome free breakfast. I can only say bookers beware when booking at Holiday Inn anymore. I will not be in the future and I was a loyalty member.

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Don’t get room service

By

2020 二月 18

club

Got room service twice, food is overpriced! They gave you a door hanger to mark what you want for your breakfast and what time you want it delivered, don’t do that because they never came and picked it up! A few other problems came up, when we told them about the problems they were very nice and said that they would handle it but then never handled it. Still unsure about our final bill. Wouldn’t have expected the quality of service and food for the price.

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Great accommodations to surrounding restaurants

By

2020 二月 18

club

The hotel was awesome however, the bar was overpriced

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Great beds, nice room and friendly staff

By

2020 二月 17

club

The staff was very helpful especially when we needed to change to get our rooms closer together. The rooms were very nice and clean. The bathrooms were clean but we had issues with shower door.

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