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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
96%
推荐此酒店

整体体验

4.6

基于 1577 评论
96%
推荐此酒店

Ratings Breakdown

1577评论

  • 5 星级
    1113
  • 4 星级
    370
  • 3 星级
    57
  • 2 星级
    24
  • 1 星级
    13

Comfy bed

By

2020 七月 03

Great venue, very helpful staff. Connor was very helpful.

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Good hotel and service

By

2020 七月 01

Very impressed with the service given by the hotel staff during these difficult times. There are a good quantity of sanitizing stations around the corridors and reception areas and the staff are constantly wearing PPE.

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Covid period

By

2020 六月 30

excellent under the current circumstances and felt relaxed

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Great stay

By

2020 六月 29

club

Simple, good location, perfect for stay during COVID-19

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Norwich

By

2020 六月 24

Very pleased with the service and stay experience, will stay again.

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First Lockdown Hotel Stay

By

2020 六月 24

platinumelite

I tend to arrive at hotels past midnight so don't see that many people around however in the mornings it tends to all hustle and bustle but this trip was definitely different in the morning.

Still as smooth as possible in the circumstances and no complaints from me.

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Lovely hotel with a great service

By

2020 六月 17

Norwich city hotel is in a great location, the staff were very friendly and helpful, the only downside due to covid 19 was no main meals which obviously wasn't the hotels fought but overall a lovely stay.

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Breakfast was poor

By

2020 六月 15

Breakfast was very poor and expensive for what was on offer. Room was in need of some refurbishment. Staff and safety were first class.

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Great !!

By

2020 六月 14

Hotel was clean, friendly staff and the food was brilliant.

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Good nights sleep and Friendly staff

By

2020 六月 06

platinumelite

Few minor issues, resolved quickly by connor and the team
Overall a good stay. Shame there is no food, unlike the other local holiday inns who offer a basic takeaway menu, but there are plenty of local takeaways

As always staff are friendly and attentive, good nights sleep and it I'll certainly be back.

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Great service

By

2020 六月 05

club

Very nice welcome and very comfortable stay , I would recommend this hotel to my friends

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Stay 11-16 March 2020

By

2020 四月 13

club

This is the third time we’ve stayed. The breakfasts continue to improve and staff friendly as ever.

The one problem was a fault with the toilet in our room which made a terrible noise for a couple of minutes after flushing. Meaning we couldn’t flush the toilet at night. I reported this immediately to the front desk within minutes of arrival and was assured a maintenance man would come the following day. We were not offered a room change as the hotel was full.
The maintenance man never came and I didn’t see iwhy I should have to remind about such an important issue as a malfunctioning toilet. No contact was made with us or alternative room offered despite the hotel emptying because Covid-19 lead to the football match postponement. This maybe a general plumbing problem there as I’ve heard the noise elsewhere in the hotel. It needs sorting ASAP. I will think twice about staying again until I know the problem is fixed. Regards.

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