 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property
Overall Experience 4.2
86%
Recommend This Property
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Open Gallery
Visit to Eastern Area
ByHaitham Ahmed
21 November 2020
Great staff and very decent facilities, will visit then again for sure. Good value for the money.
Comfortable Stay
ByRami_
18 November 2020
I spent two nights with my family in one of the best comfortable hotel in AL Khobar; cleanness and quality of service were the best.
Stay
ByPetar
15 November 2020
Great time and safe
Thank you Sultan for your services
excellent hôtel
By
13 November 2020
L'accueil est exceptionnellement chaleureux, le personnel est aimable, courtois, professionnel, à la réception, au restaurant, aux autres services aux clients.
La chambre est très confortable et très propre.
Je remercie plus particulièrement Madame Atheer et le responsable du café ainsi que tout le personnel d'avoir rendu mon séjour aussi agréable.
Comfortable place to relax and rest
ByArah
06 November 2020
The room is clean
The bed is comfortable
Employees are approachable
Service was great and the staff was very helpful
ByPRAKASH73
26 October 2020
Like to stay again. Will recommend to my company and friends. Hotel was clean and tidy. Food was good.
Best value proposition for hotel service
ByYeshua
24 October 2020
The staff were very kind and friendly and is always attentive to our needs at the hotel. Mr. Zakir in the buffet area is very accommodating and always there for us whenever we need something. Room service is excellent and always on time. Cleanliness is 10/10. Comfort of sleep is by far the best among other hotels I’ve been to. The reception staff were also very kind and accommodating. Bathroom is 10/10, clean and no signs of any odd smell. Worth every penny spend. Will definitely stay again and recommend to others.
My Stay was Perfect
ByHisham
17 October 2020
Everything was excellent and perfect as expected and as usual feeling as my home.
Special thanks for Tameem and Rayana
Noise by Hotel Staff
ByMkawasmi
17 October 2020
On October 9, 2020. I was heading for breakfast before checking out around 7:00 AM.
There was a group on the reception area (Mishary, the health officer, and two security guards) that were having the time to their life.. they were all seated in the reception area (only the health officer was on his desk... and it was the most unprofessional setting I have ever witnessed over 18 years of business travel...
They were cracking jokes and their sound was resonating across the reception area, even into the breakfast hall... also none was wearing the IHG name tags, and given the hairstyle I have seen; I am not sure what is the code for that in IHG now
Consider this as a formal complaint against this behaviour and hoping other guest wil not complain on the same.
Nevertheless, Tameem was a pleasnt to deal with (for the second time), and Atheer was very accomodating
Comfortable bed
ByAli Amin
14 October 2020
Good place and good service with good welcoming and good food
Good overall
ByDKSA
06 October 2020
Good hotel close to all the local attractions. Cost is reasonable and so it the quality of service.
Business Stay
ByMkawasmi
04 October 2020
Already disclosed my comments. I noticed that most IHG staff ask to get a review better than 9 on the survey... would like to understand why they are pushed for such requests