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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4

based on 430 reviews
81%
Recommend This Property

Ratings Breakdown

430reviews

  • 5 Stars
    184
  • 4 Stars
    128
  • 3 Stars
    61
  • 2 Stars
    31
  • 1 Stars
    26

Great rooms and good breakfast choice.

By

09 August 2016

club

The Holiday Inn at Brentwood is a very clean, well presented place. It has spacious rooms with lots of storage. The only negative for us was the shower. It wasn't very powerful and the heat of it wasn't great either. The breakfast selection was really good though we weren't told the timings for breakfast when we checked in, so even though we arrived 20 minutes before closing, I was made to feel like I was making a fuss when I asked if any more beans were being made (there were none left). I didn't ask about the mushrooms after that as I felt guilty from the first response.
The swimming pool is really lovely and our 21 month old daughter had a great time in it. The only problem is it is advertised as being heated but it was actually quite cold and we did shiver a bit.

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Welcoming Hotel just off J28 - M25

By

08 August 2016

Hotel is very friendly and welcoming and the Pool and Gym are good, the rooms are comfy but a little update on décor and fittings is becoming overdue.

Great location for Brentwood - Romford and surrounding areas. Restaurant is good but pricy.

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Getaway

By

04 August 2016

platinumelite

Brilliant time, great facilities, good location....will be back

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Friendly staff

By

02 August 2016

club

The bar staff at the wring i attended were excellent and catered for everything I asked

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comfortable with great service

By

27 July 2016

club

i stay regularly at this hotel for social events locally and for business the staff are great , and the costs are usually very competitive .

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very friendly staff through out the hotle

By

26 July 2016

club

had a nice sleep as it was comfortable even though I had an exam the next day

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Staff made a good impression

By

20 July 2016

club

As we only used the hotel as a short stop to attend a local function and not having stayed at a Holiday Inn for a long time, we were pleasantly surprised by the staff and their greeting/efficiency. It is difficult to rave about these type of hotels as we always have reasonably identical rooms in this style of accommodation.
However, my choice for short stop hotels in future will always include looking for a Holiday Inn, if not the first choice.
Thank you for a good experience

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Good hotel for working

By

19 July 2016

platinumelite

THe hotel is clean and tidy. Very convienient for the M25 and the staff are helpful and friendly

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Business

By

11 July 2016

Excellent service throughout my stay and the room together with the facilities where first class

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Overnight stay

By

25 June 2016

club

For a one night stay this was an ideal hotel for my needs. The other guests could get a little rawdy but after awhile I didn't notice it. Room was very spacious and had everything I needed. Breakfast was very nice and a good selection available as you would expect.

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friendly hotel

By

17 June 2016

great hotel very friendly staff internet could be free as most other popular hotel chains now give you internet. I think the holiday inn is the only hotel chain left that still charges for it.

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Friendly hotel

By

14 June 2016

club

Hotel was clean tidy and warm with pleasant public areas and good bedrooms. The staff were friendly and helpful and I would certainly recommend staying here.

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