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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4

based on 652 reviews
84%
Recommend This Property

Ratings Breakdown

652reviews

  • 5 Stars
    285
  • 4 Stars
    209
  • 3 Stars
    84
  • 2 Stars
    45
  • 1 Stars
    29

Nice Comfortable Hotel

By

20 October 2017

club

Nice Comfortable Hotel. Handy for work. Breakfast not perfect - coffee machine was broken one day - but in general breakfast was really good.

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M25

By

16 October 2017

platinumelite

go, go, if you are looking for a great stay lovely staff

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Disappointed

By

13 October 2017

club

Overpriced and the rooms are still in the 1970s Do not recommend

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Brentwood

By

11 October 2017

club

Good place to be for direct M25 access.
Didn't take a meal, only soup, portions were terribly small with only two tiny slices of bread!
Still prefer Holiday Inn over other brands having stayed in them for op may years .

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One apple spoils the barrel

By

10 October 2017

club

As mentioned the attitude of one person in reception gave a bad overall impression when we arrived.

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Great helpful staff

By

10 October 2017

club

Great staff and very helpful staff on front desk. Nothing too much trouble.

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A good hotel

By

09 October 2017

club

It's a holiday inn. That said, the staff try hard and the room was clean which was I needed

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Tatty rooms but good breakfast

By

09 October 2017

I would expect a higher standard from IHG. This hotel is dated, the service is basic and the prices are not proportionate to the provision. On the positive, there was plenty of parking and the breakfast was good.

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Good Stay - would recommend

By

09 October 2017

club

Good stay with no fuss, slept well and had a good breakfast. staff very friendly and efficient

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Brentwood

By

09 October 2017

Quite room could relax, single beds not very wide staff very friendly, breakfast staff excellent

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Excellent

By

09 October 2017

I thoroughly enjoyed my stay at Holiday Inn Brentwood J28 as the staff were warm, friendly and helpful. Dinner was very nice and well presented. Breakfast was more than adequate with plenty to choose from.

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Helpful staff!

By

04 October 2017

club

Great lady on reception when u checked in, really helpful!
Food was Ok, large glass of wine was a blessing after a long day!
Having pancakes made from a machine was a new, but fun experience!

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