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Hotel Features

The hotel has 521 spacious guestrooms & suites featuring free Wi-Fi and LCD TVs with premium cable, room service, concierge services, and the best parking value in Chicago. Guests can work out in the complimentary fitness center, enjoy a swim in the indoor pool, savor “elevated” comfort food in Merchants Cafe, unwind with cocktails in Cityscape Bar, or grab 'n go in Merchants Market.

Business Services

  • On-Site Business Center
  • Business Center is open 24 hours a day
  • Printer
  • Copying
  • Scanner

Entertainment & Recreation

  • Our exercise facility offers guests a vast choice of training equipments to suit every exercise routine. Indoor swimming pool offers the most refreshing spot for early morning swims and end-of-the-day refreshment (open daily from 5am to 11pm)
  • Indoor Pool
  • Heated Indoor Pool
  • Indoor Pool Hours of Operation: 5:00 AM to 11:00 PM
  • Cocktail Lounge
  • In-door swimming pool is open from 5am to 11pm daily.Children under the age of 17 stay free in parents room.

Health & Fitness

Complimentary Fitness Center

Keeping in shape is no sweat when you take advantage of our 5 Exercise Bikes (2 Upright & 3 Recumbent), 5 Treadmills, 4 Elliptical Trainers, 1 Universal Gym, 1 Weight Smith System, and an assortment of free weights and medicine balls. Open 24-hours a day.

Hours of Operation: 12:00 PM to 11:59 PM

Fitness Centre Equipment:Treadmill, Elliptical Machines, Free Weights, Stationary Bicycle

Last Renovation of Fitness Centre Equipment:2011

Housekeeping & Laundry

  • Daily Housekeeping
  • Full Service Housekeeping
  • On-site Guest Self-Laundry Facilities
  • Dry Cleaning Pickup/Laundry Valet
  • Same-Day Dry Cleaning

Internet Services

  • Wired Internet Available in Business Centre, Public Areas and Meeting Spaces.
  • Standard wired internet service is free for all IHG® Rewards Club members
  • Wireless Internet Available in Rooms, Suites, Business Centre, Public Areas and Meeting Spaces.
  • Standard Wireless internet service is free for all IHG® Rewards Club members

Added Value

  • Concierge Services
  • Language Interpretation
  • Wake Up Calls
  • Porter/Bellman
  • Doorman
  • Baggage Hold
  • Refrigerator Rental Available
  • Safety Deposit Box Available
  • Convenience Store
  • Newstand
packages
Packages and Specials