The hotel has 521 spacious guestrooms & suites featuring free Wi-Fi and LCD TVs with premium cable, room service, concierge services, and the best parking value in Chicago. Guests can work out in the complimentary fitness center, enjoy a swim in the indoor pool, savor “elevated” comfort food in Merchants Cafe, unwind with cocktails in Cityscape Bar, or grab 'n go in Merchants Market.
- On-Site Business Center
- Business Center is open 24 hours a day
Entertainment & Recreation
- Our exercise facility offers guests a vast choice of training equipments to suit every exercise routine. Indoor swimming pool offers the most refreshing spot for early morning swims and end-of-the-day refreshment (open daily from 5am to 11pm)
- Indoor Pool
- Heated Indoor Pool
- Indoor Pool Hours of Operation: 5:00 AM to 11:00 PM
- Cocktail Lounge
- In-door swimming pool is open from 5am to 11pm daily.Children under the age of 17 stay free in parents room.
Health & Fitness
Complimentary Fitness Center
Keeping in shape is no sweat when you take advantage of our 5 Exercise Bikes (2 Upright & 3 Recumbent), 5 Treadmills, 4 Elliptical Trainers, 1 Universal Gym, 1 Weight Smith System, and an assortment of free weights and medicine balls. Open 24-hours a day.
Hours of Operation: 12:00 PM to 11:59 PM
Fitness Centre Equipment:Treadmill, Elliptical Machines, Free Weights, Stationary Bicycle
Last Renovation of Fitness Centre Equipment:2016
Housekeeping & Laundry
- Daily Housekeeping
- Full Service Housekeeping
- On-site Guest Self-Laundry Facilities
- Dry Cleaning Pickup/Laundry Valet
- Same-Day Dry Cleaning
- Wired Internet Available in Business Centre, Public Areas and Meeting Spaces.
- Standard wired internet service is free for all IHG® Rewards Club members
- Wireless Internet Available in Rooms, Suites, Business Centre, Public Areas and Meeting Spaces.
- Standard Wireless internet service is free for all IHG® Rewards Club members
- Concierge Services
- Language Interpretation
- Wake Up Calls
- Baggage Hold
- Safety Deposit Box Available
- Convenience Store