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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 1795 reviews
87%
Recommend This Property

Ratings Breakdown

1795reviews

  • 5 Stars
    1017
  • 4 Stars
    443
  • 3 Stars
    173
  • 2 Stars
    92
  • 1 Stars
    70

So so customer service

By

16 December 2017

No one cared I was a Spire Elite member, with a broken room, and none of my profile requests filled. I asked if all the top floor, king size rooms, were taken. They said no. Were there king size bed suites available, away from the elevators. Yes. Did you run out of firm pillows. No.

We just weren't impressed.

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