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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 1615 reviews
86%
Recommend This Property

Ratings Breakdown

1615reviews

  • 5 Stars
    886
  • 4 Stars
    411
  • 3 Stars
    161
  • 2 Stars
    89
  • 1 Stars
    68

Doormen

By

May 25, 2017

club

Your doorman , very important since the entrance is 15 floors removed, was very helpful, both of them and very cheerful. A good way to start a journey away from the hotel.

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Gute Zimmer, gute Lage.

By

May 23, 2017

club

Lage und Zimmer entsprechend, Frühstücksraum schmutzig, Frühstück in Ordnung, aber nichts Besonderes!

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Top Notch

By

May 23, 2017

club

My stay was very comfortable and the service was wonderful. Thank you!

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May 13 unreasonable charge to me

By

May 23, 2017

club

I wrongly booked May 13 one night, as I intended to book May 12. I did not recognize the pay will NOT turn back once I booked it with my IHG card.
I have cancelled on May 8, once I realized I booked wrong date. And asked IHG hot online call. So far no feedback yet.

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Hotel Location

By

May 23, 2017

club

Fantastic, the location is exactly what I need. I could not ask for a better location.

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Great location

By

May 21, 2017

club

I travel for work, but like to explore the city. This hotel is located in a great place on the loop. Easy access to all places I like to go!

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Great location with convenient parking

By

May 19, 2017

club

The location is so convenient with access to the river walk and water taxi. Michigan Avenue is only a few blocks away. Priced below comparable hotels in the area.

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Good value in a good spot

By

May 18, 2017

club

The rooms are clean with comfortable beds, and friendly staff. It's not a super luxurious place, but at the price it's just right.

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Stay in Chicago

By

May 18, 2017

platinumelite

Excellent guest service and food. Nice room. Hotel staff was courteous. I felt relaxed and enjoyed my stay.

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Great hotel

By

May 15, 2017

This is a great hotel tucked away next to Mart Plaza. Its lobby is welcoming but not overwhelming. It is in a great location centrally located to the North and South loops. The views from the guest rooms really give you a sense of Chicago and all it has to offer. The Wolf Point meeting room is great for receptions with a phenomenal view. This hotel is a true gem for the IHG brand.

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Great staff, exercise facility sub-par

By

May 14, 2017

club

Very comfortable hotel, great location. Exercise facility had numerous non-functioning machines, causing inconvenience in the mornings.

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Very comfortable bed and great location

By

May 11, 2017

club

Very comfortable bed and great location - bar/lounge a little too pricey ($10 beer...)

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