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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.1

based on 834 reviews
82%
Recommend This Property

Ratings Breakdown

834reviews

  • 5 Stars
    435
  • 4 Stars
    186
  • 3 Stars
    89
  • 2 Stars
    69
  • 1 Stars
    55

Overall good stay

By

16 May 2017

club

Breakfast and lunch was great. Being woken up early in the morning by a fire alarm was horrible but understandable. Thankful it was a false alarm and nothing to actually be concerned about.

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Expected service

By

10 May 2017

no hassle to move rooms dues to the noise on the east side of the building, the west side is a little quieter but the east. The north side would be the quitest.

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Good hotel, with friendly staff. Terrible internet

By

09 May 2017

I recommend this hotel as rated in my review, with a few caveats. Friendly staff, good location. My major complaints are related to the internet and hotel beds. The internet was unusable during the first 2 days of my stay. The following days were better but still unreliable. I haven't slept well the last few visits here. I'm starting to think it has to do with the mattresses, which are hard.

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Front desk help was amazing

By

08 May 2017

club

The lady at the front desk apologized because I requested a king size bed and they didn't have any available so I was compensated with some free drink tickets instead, which was nice.

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Nice Stay

By

06 May 2017

club

Friendly staff very clean hotel with shuttle service

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Was told no

By

06 May 2017

club

Ask to get extra chair even a folding chair so me and my other could sit out on the balcony together to watch the Colorado night and early morning view. But was told no I can not get one. I even said I pay extra I just didn't think it was safe to sit on a rolling chair with two on a balcony.

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Horrible value

By

06 May 2017

club

They had construction going the whole time, room internet, phone and light wouldnt work, clearly a hassle to bother front desk, front desk response to our phone not working was "I don't know what to tell you"
Horrible.value for rate, unhelpful staff

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Not the worst but not the best

By

03 May 2017

club

The staff was very nice but the room was dirty. A ton of stains on the carpets that were never cleaned. Ants all over the bathroom.

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your servey

By

02 May 2017

club

Was not happy with the cost of small room, elevator service etc.

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Denver Days

By

02 May 2017

club

This hotel is nice for a short stay. It is close to a shopping area which the shuttle will take you to that has stores and many restaurants.

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Beautiful inside, severely lacks parking

By

01 May 2017

Very nice hotel and restaurant area. Staff and facilities were great. Terrible parking lot, cramped and tiny.

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East Stapleton

By

01 May 2017

club

Great staff, clean rooms, great sevice, fantastic food.

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