 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property
Overall Experience 4.4
90%
Recommend This Property
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Great staff and comfortable room
ByJeffj57
03 August 2016
The desk staff were very alert and friendly. Every time someone would come in they would greet with a smile that made you feel welcome.
There was a problem with an elevator one day for a couple of hours and a team member walked with me up the stairs to make sure there were no problems.
Holiday In Diamond Bar
ByWScholl
02 August 2016
I stay at this location approximately once a month for a week or so. The staff is incredible...super nice people. Very busy hotel with overseas travel groups regularly staying there. The hotel is clean but getting a bit tired with hotel furniture showing signs of wear. The beds are terrible; soft and sagging. Fitness room is small, good treadmill, non functioning universal, and so-so eliptical.
Dinner menu is very limited and more or less bar food. Overall a good value for a basic hotel stay.
Clean and friendly staff
BySLKF67
22 July 2016
I stay at this IHG property when traveling to the area for business. I will continue to stay here in the future
Horrible * Do not stay* HOSPITAL
ByTimothy26
21 July 2016
Stayed 1 night with my 11 year old son who has Asthma, when walking in we walked through a dense cloud of cigarette smoke. Upon check in they lost my confirmation number. When we finally got to our room it smelt like cigarette smoke and when I called to requested a non-smoking room as this one was suppose to be already (and I checked the sign by the door and it did say non-smoking) the front desk said they were book solid by a tour group, which happen to be the one blowing smoke in my son's face when we were walking in. Staff was not helpful at I had to talk 4 times to finally get someone on the phone. Needless to say my son had an ASTHMA ATTACK due to the saturation a cigarette smoke in the walls , floor , and bedding, we left at 3am and slept in the car after taking him to the hospital.
alles prima
Byger6mxw
16 July 2016
sehr gut, alles prima von lage über zimmer bis service. bitte weiter so
Comfortable bed and great service.
ByKyloRen
15 July 2016
Staff is very attentive and friendly. Comfortable beds and close proximity to where I need to be.
Clean establishment!
ByMsKRM
10 July 2016
Enjoyed the stay, I would stay again and I would recommend this Hotel to others.
服务很好
Bybestlin
07 July 2016
整体服务很好，就是房间靠街道，比较吵。可以考虑降低考接到房间的价格。这样的话住客会得到更好的体验。整体的体验都不粗。积分不是很明确。希望下次在订购的网站上有所体现。
busy place
Byzacky22
04 July 2016
Nice hotel but freeway noise is loud. Service good but internet has problems in the evenings
Great Night Stay!
ByPanda03
03 July 2016
I had a great night stay at the Holiday Inn Diamond Bar!! Great staff!
2016 - Retirement Stay
ByBev 35/65
03 July 2016
I retired on May 27th and my Retirement Celebration was held on June 11th in Walnut, California. I decided to stay at the Holiday Inn down the street from the venue and was very excited when I discovered they would provide transportation to the venue. The only thing that was a slight bummer is that the shuttle stops running earlier than I liked. My event was over at 11:00 p.m. I discussed using UBER and the staff was able to recommend alternative transportation information for my return back to the Hotel.
I fell into the bed and was just emerged in softness; the mattress and pillow experience was truly a Godsend. I slept very relaxed and comfortable.
Breakfast was good and it was included in the price of the Hotel so I didn't have to worry about having money for the breakfast. There was plenty to eat.
The whole transaction was speedy and efficient.
Nice Place: I booked there again
Bykjl-em24
01 July 2016
Nice room, good food, great staff in the lounge.
Good value, highway access and this property served its purpose for a nine-day business trip.