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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.2

based on 656 reviews
81%
Recommend This Property

Ratings Breakdown

656reviews

  • 5 Stars
    383
  • 4 Stars
    131
  • 3 Stars
    51
  • 2 Stars
    52
  • 1 Stars
    39

Aneesha

By

19 July 2017

club

My stay was good but it was just to cold, even with the air off. The shutter doesn't work on the weekend. So if you don't have a car you are stuck their.

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Comfortable, spacious and clean

By

19 July 2017

My three daughters had a softball tournament so we reserved to stay overnight through USSSA. When I called to confirm our stay they said they had run out of doubles, so they gave us two king bed rooms connected by a door. This was great!! Everyone slept well and we had plenty of bathroom space. The only thing is that it did not include breakfast. Usually this is the case when reserving at other hotels through USSSA. Regardless, we had a wonderful stay with other teammates and families. It was a short drive to the fields for the tournament. We highly recommend.

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Visiting

By

18 July 2017

club

Excellent hotel, friendly staff, clean, comfortable rooms.

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OK option for being near downtown

By

15 July 2017

club

Shuttle is convenient for downtown exploration, but that's about it for highlights. Very average room and amenities, though the staff was generally very friendly. Restaurant has gotten better from previous stays but my burger was extremely undercooked.

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this place was horrible

By

14 July 2017

club

never again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$

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Quiet Location

By

10 July 2017

Great customer service - friendly staff. Clean facility. Location convenient to business district in downtown Hartford with easy access to highways.

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Excellent facility, food service and great hospitality

By

06 July 2017

Our Organization had a banquet and fundraising event at this Holiday Inn. The entire staff, especially front desk, catering manager and the chef were very helpful, highly experienced, dedicated and hospitable to make our stay and entire event exciting and successful.

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Customer service is the worst.

By

06 July 2017

club

Don't plan on getting checked in on time and be able to enjoy your stay.

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Great location and excellent service.

By

04 July 2017

I felt safe walking around the area and the location was easy to get in and out of for my business meetings.

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Ling day.

By

29 June 2017

club

I arrived at between 9:30pm - 10:00pm. I was exhausted. Edward at the front desk was so friendly and helpful. My room was clean with ample bath towels (which I love). The only issue I had was the A/C unit switching on and off wakes me. The restraunt staff, the next morning, were super friendly, and the food was delicious. The hotel is modern and clean. I also liked the parking lot was well lit.

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Good place to stay in Hartford area

By

28 June 2017

club

Everything is good there, food, swimming pool, breakfast and Customer Care , etc except they didn't clean up our room in the morning for our one more stay there. Gee...

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dirty room

By

28 June 2017

The room of dirty and smelled disgusting. I had to switch rooms and even so it was not much of an improvement. Nor did we get a discount on the rate or offer an upgrade. Two thumbs down for this location!

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