Rated 4.2 out of 5 by 453
Rated 5.0 out of 5.0 by skippy31 Worth the Price
Efficient Staff, east to get to, very comfortable and clean
June 22, 2016
Rated 5.0 out of 5.0 by CanadianFlyerTO Great Spot
Great spot. Walking distance to downtown (but they also have a free shuttle). Staff is great. Terry at the bar/restaurant is wonderful always takes of you and never forgets a face. Been a regular traveler to this hotel.
June 21, 2016
Rated 5.0 out of 5.0 by greeng12 greeeng12
Love this hotel, staff is amazing! Some rough spots, but overall great
June 17, 2016
Rated 5.0 out of 5.0 by lparks12 Excellent staff!
I've stayed here in the past year, and service was terrible and wouldn't come back. but something told me to give them another try and I did, from the moment I walked through the door everyone at the desk was happy and cheerful. Housekeeping greeted me even though one of them didn't speak English. rooms were clean and food was great. will return to this property just because of the staff.
June 16, 2016
Rated 2.0 out of 5.0 by KitKat44 Not satisfied with our stay
We were just passing through for one night and normally i wouldn't be too picky about things, but the room we stayed in seemed dirty when we arrived there. It looked as tho maybe something had spilled and the rug had been cleaned - the rug floor was wet in multiple spots, and there also seemed to be what looked like dried cat vomit on the rug in one spot! (i don't think it was this, but it was gross and i didn't investigate). There were hairs in the tub. I just felt like the room itself seemed quite dirty. The staff and all people who worked there were very friendly! Unfortunately i didn't contact the management while we were there - so in future i'll definitely do this - but as i said earlier - we were just passing through for one night so didn't have time/energy to fuss about anything while we were there.
June 14, 2016
Rated 5.0 out of 5.0 by danct1980 Superior Customer Service
The staff at this located was amazing. Every single person we came in contact with not only made us feel welcome, but treated us as if we were guests in their own home. I would recommend this location over any other in the Hartford area!
June 11, 2016
Rated 4.0 out of 5.0 by mei89 Clean Room, Great Staff, Horrible Room AC
Overall, my stay at the East Hartford Holiday Inn was quite pleasant. The room and linens were clean and relatively quiet. The staff was helpful, courteous, and friendly. The rates were very reasonable, and the decor was modern and appeared fairly new. I also really liked the automatic revolving door at the entrance of the hotel - easy to get through with an armful of luggage AND environmentally friendly.
The only real issue I had during my stay was my room's air conditioner. It basically only had an on or off function and as a result, the room was either warm and stuffy or freezing cold. Additionally, it made loud rattling noises every time it turned on. It was loud enough that it woke me up several times during the two nights I stayed at this hotel, and I'm actually quite a heavy sleeper!
June 9, 2016
Rated 5.0 out of 5.0 by Rae24 service
hotel service and staff were top notch. Resturant was great and food was good. Room was pleasant and clean
June 7, 2016