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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.3

based on 22 reviews
85%
Recommend This Property

Ratings Breakdown

22reviews

  • 5 Stars
    14
  • 4 Stars
    4
  • 3 Stars
    1
  • 2 Stars
    3
  • 1 Stars

Nice and new!

By

19 January 2020

platinumelite

Right off interstate in quiet area. Not a lot of restaurants choices other than Waffle House and Wendy’s. Full services quick trip gas station nearby. Area is quiet, safe feeling and hotel still has that new feel and smell. I will make this a regular visit on my upcoming trips to KC area.

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Nice hotel

By

15 January 2020

club

Property was clean and very modern. Nice people. Parking isn’t the greatest and location is odd. However, I recommend and will stay again!

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CAME IN FOR CHIEFS TEXANS GAME

By

14 January 2020

Hotel is new so maybe some things to work out. Front desk super friendly and super helpful. Weather was wet, cold and snowing so most places had limited staff. Some of the staff that was seen over by the food area needed to work on there clothing choices. They didn't appear to wear a uniform dress code. House keeping was fine, except I found the check out invoice for the previous person in our room in the closet floor. Tells me they didn't look in there to clean as they would have found it. Shower water pressure was an issue and the shower door needed adjusting. Food I wouldn't know I never had the opportunity to eat there. Wasn't really sure on the hours of operation, but the place looked nice. I didn't see coffee out but did see water.

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Excellent

By

14 January 2020

club

Super clean staff was excellent room was excellent would stay there again I’d recommend it to anybody

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Very nice property. Close to Arrowhead Stadium.

By

14 January 2020

Very nice property that is close to Arrowhead. Staff was very friendly and helpful.

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SMH

By

14 January 2020

Million Dollar Airport. Ten Cent control Tower.

Beautiful new facility with incredible location. Mismanaged with a culture of condescending dismissive attitude toward customer service.

Manager stays unavailable. Check in on a Sat eve before a home football game there is one staff member per every 6 customers.

Incidentals held on Card for 17 days despite multiple conversations. So check out was a failure as well.

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Million Dollar Airport w/Ten Cent Control Tower

By

14 January 2020

Beautiful new Motel with an incredible Kansas City Location. Have been frequenting Holiday Inn family motels for 15 years - can safely say that the customer experience with this one is at the bottom. Rule #1 “The Customer is ALWAYS wrong” Rule #2: See Rule #1. Examples include condescending treatment from the first impression on. It’s clearly a culture issue. Check in took 25 minutes on a Saturday afternoon. Incidentals placed on card are still captured 17 days later despite calls and emails to bring closure. Convenience with a headache.

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Great last minute stay

By

13 January 2020

Clean room. Comfortable bed. New hotel so it still had that brand new feel to it.

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Convenient and friendly

By

12 January 2020

Brand new hotel. First room I was given had immediate power outage when I turned on bathroom lights. Front desk immediately gave me another room.
Friendly staff
Very clean

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BUSINESS

By

11 January 2020

GOOD BUSINESS ATMOSPHERE. FRIENDLY STAFF WITH ALL NEW AMENITIES. BRAND NEW CLEAN HOTEL. LOOKING FORWARD TO BE MY CHOICE HOTEL IN THE AREA FOR THE NEXT YEAR.

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Clean and great service

By

11 January 2020

club

We only stayed one night but the rooms and hotel was clean. Staff was great too!!

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Comfortable

By

07 January 2020

club

Great quick stop for overnight safety while traveling and enjoyed the experience.

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