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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 697 reviews
86%
Recommend This Property

Ratings Breakdown

697reviews

  • 5 Stars
    415
  • 4 Stars
    175
  • 3 Stars
    48
  • 2 Stars
    36
  • 1 Stars
    23

Easy and Friendly

By

09 December 2019

The lobby was well lite and maintained, when we checked in they were training a new guest service women and the trainer and the women were both very nice. They gave us clear directions to where our room was, the rest of the building had all the lights working and was clean. The room was warm when we went in which was nice because it was cold outside, getting settled in was easy because of the counter space and the desk and table in the room. I liked that there was also a closet that I can hang my jacket up so its not laying over a chair or on the couch. The bathroom was clean and well stocked I have no complaints. I would use this hotel again!

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Comfortable room

By

07 December 2019

club

I checked in early I was not aware of check in time and staff was so nice to let me check in on my lunch break.The front desk was always so friendly when I entered. And awesome when I needed help getting the luggage cart brought to my room for check out.

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great Holiday Inn location

By

01 December 2019

platinumelite

This is a regular stay location for us....we commonly stay here when in town.

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Was ok

By

01 December 2019

platinumelite

Overall ok stay. Problem was the walls seemed thin in my room. Could heat everything going on in the next room. Also never got comp.points or drink ticket. Came in at 9pm and waited 15 minutes for service at the bar, couldnt order food as the person serving was Mia.

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Good clean room

By

25 November 2019

Found it interesting that there was no place to place soap bar or shampoo container while in the shower.

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Check your credit card

By

23 November 2019

platinumelite

I was pre-billed $50 hours before checking in. Seven to ten days for the refund to hit.

I was glad I always travel with an extension cord, because there were not enough plug ins for my cell and C-PAP.

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Work trip

By

22 November 2019

Great hotel with perfect location. Ample restaurants and stores close by. Friendly staff and clean rooms.

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Great Gym

By

19 November 2019

platinumelite

Friendly staff, great gym. Would be better with a complimentary breakfast.

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Not the best place to stay

By

15 November 2019

club

Probably pick different place to stay next year.. wasn't one of the better holiday inn we have stayed at.. very hard to get any rest with the sounds of the toilets flushing all night sounds like water running all nite in your room pillows was the worst I have ever seen...

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Pool

By

14 November 2019

club

The kids loved it. The swimming area could have been a lot bigger because it got pretty crowded after 1 hour. Also, the hot pool get really crowded.

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Great experience

By

13 November 2019

club

The beds were nice and the room clean. We forgot one item and the front desk provided it. The room was ready when we came and the clerk at the front desk was very helpful

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very poor treatment

By

13 November 2019

I made reservations for my wife and daughters . I held the reservation on my credit card. When my wife got to the hotel the person behind the desk said she had to use the credit card that the room was held with. This is a blatant misinformation as I have done this before. The hotel representative treated my wife very discourteously.. The room was not cleaned as there were dirty socks left behind by the previous guest. The front desk was not manned so getting the bedding necessary for the pull out bed was a difficult undertaking and very irritating.
In all the times that I have stayed at this hotel, I had been treated well, but I have the feeling since it was three women checking in that the hotel treated them poorly.
This was not my first stay here, but it may be my last.

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