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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.3

based on 727 reviews
85%
Recommend This Property

Ratings Breakdown

727reviews

  • 5 Stars
    431
  • 4 Stars
    184
  • 3 Stars
    52
  • 2 Stars
    36
  • 1 Stars
    24

Enjoyed our stay

By

February 20, 2020

club

We arrived on Friday and went to the room. We noticed a torn curtain, not very clean and no bed spread so we called and they got us a different room immediately. The staff was very helpful. Next room was what we needed. The halls, elevator and doors to go outside were not very clean. Other than that we enjoyed out stay. Used the hot tub each morning, but the pool was a little cool to our taste. We would stay again, close to shopping and several bars and restaurants.

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Be very careful where you stay. My family and I were very disappointed.

By

February 20, 2020

club

Be very careful where you stay. My wife and I called the hotel’s front desk and booked our rooms directly with the clerk. We asked specific questions to ensure that my family will be comfortable. We were very disappointed when we got there and checked in that they’ve put us in a small room with two small beds instead of the king sized bed that we’ve made clear that we wanted and have paid for.

Two, we’ve booked three rooms for five days. None of the rooms got housekeeping attention during our entire stay despite our requests for new toiletries and bedding. The excuses were, “we could not clean your room because there was a personal item left on your bed”. It was a neck pillow. They did not clean any of our rooms for five days because I left a neck pillow on my bed when I left to go out.

The front desk personnel was rude, the overcharged us, and the elevator did not work properly. By the way, don’t get trapped in the elevator. My overall experience there was very unpleasant and I would never go back.

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Convention Experience

By

February 19, 2020

club

I had a brief but pleasant stay at this hotel.
The staff was kind and efficient and the conference room where I attended the State Libertarian Convention was perfect for our needs.
It was a pleasant stay.
Thank You for a peaceful and satisfying experience!

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No Continental breakfast

By

February 16, 2020

platinumelite

Breakfast is above and beyond the price of the room. For the price of the room breakfast should be included.

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Quite Sleep

By

February 14, 2020

platinumelite

Great value and awesome sleep.The food was excellent and I recommend staying here.

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Popo

By

February 11, 2020

platinumelite

Staff was very rude and the beds were terrible. The pillows were to soft and my pillow had a black stain on the pillow case

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Nice rooms

By

February 08, 2020

club

Very nice place, although after checking out and waiting in lobby for ride, manager questioned me on why I was sitting in lobby.... I was a bit offended by this......

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Basic but nice

By

February 03, 2020

club

Enjoyed our stay well enough. Mostly chosen for convenience to where we’d be spending the day. It would be nice if there were a restaurant at the property.

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Comfortable room

By

January 27, 2020

club

Great rooms and comfortable bed. My only complaint was slow check in but it was a late check in and they sorted everything in the end.

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Comfortable bed and great service

By

January 19, 2020

Friendly staff, clean facilities, convenient parking. Will stay again when in the area.

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Great service

By

January 16, 2020

club

Just started program so it would be hard for me to give an accurate answer

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4 day business stay

By

January 13, 2020

club

The hotel and room itself way good. Pretty standard from my experiences with holiday inn. Everything was clean and the staff was friendly. The bar is the biggest let down. The servers were very friendly but the prices for the food is incredibly expensive. Plus this was by far the worst quality food I've eaten in years. I had free breakfast coupons that i threw in the trash after the 1st day was terrible. I was brave enough to try dinner the following night. I ordered the salmon. I couldn't give it a low enough rating. Save money, time and frustration and eat somewhere else.

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