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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.7

based on 1160 reviews
93%
Recommend This Property

Ratings Breakdown

1160reviews

  • 5 Stars
    892
  • 4 Stars
    186
  • 3 Stars
    54
  • 2 Stars
    14
  • 1 Stars
    14

床铺舒适,服务一流

By

12 August 2016

服务很主动,比如出租车司机想把我们扔院门口,然后门口的服务生主动去沟通让他载我们去大厅门口,大厅的服务员主动帮拿行李,等着办入住时带老人去休息区等,给吃给喝的,告诉孩子的游戏室位置,有人带着我们去房间,介绍房间设施

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超出预想的酒店体验

By

11 August 2016

相比上海的假日酒店,南京的这家明显从装修、维护上更好,服务态度和舒适度也更高。地理位置上靠近shopping mall,而且离夫子庙也很近,所以十分适合休闲旅游入住!

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离夫子庙非常近,酒店服务很好,提前预定性价比很高

By

09 August 2016

出差来南京,这家酒店在公司附近200米, 离夫子庙也特别近, 旁边就是水平方, 吃饭购物都方便。 酒店员工非常友好, 自助早餐10点半才结束,品种还可以。 酒店的枕头很好, 睡的蛮舒服, 就是夏天中央空调温度调的有点低, 把浴袍穿在睡衣外面就暖和了, 呵呵!房间里还有空气净化器, 蛮不错的!~

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服务一流

By

09 August 2016

club

酒店整体都很不错,服务员很热情友好,早餐很丰盛,服务很周到,客房打扫的很干净, 期待再一次的体验,还请再接再厉。

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服务一流

By

09 August 2016

club

硬件软件都满足要求,将来有机会还会选择此酒店,特别是商务中心,但建议商务中心的食品种类可以更丰富点,还有,可以加一些背景音乐

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满意的一次入住

By

05 August 2016

整体还是非常不错的环境。

最值得点赞的是退房的结算女士工作非常灵活,因为天气热我忘记带水了,她又送了我一张饮料卷。。。

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房间很小,设置老旧

By

03 August 2016

房间很小,设置老旧,隔音效果非常差。预定的两个房间用积分兑换,房间还临电梯。房间内的家具地毯都很老旧了,是我入住过的假日酒店里最差的一次,比上次入住广州十甫假日酒店还差。如果体验只能是差评,跟三星的差不多。

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性价比好

By

03 August 2016

酒店地理位置很好,紧邻夫子庙和水游城休闲购物中心,同时离地铁线路,交通出行非常方便。酒店房间设施较新,用具也不错,让人感觉非常舒适,房间隔音效果也挺好,安静便于休息,员工对人非常有礼貌,让人有宾至如归的感觉。

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服务一流

By

02 August 2016

club

这次出行是我首次独自和同学的毕业旅行,我们之前没有过自己入住宾馆的经验。不过服务人员的态度很好,也十分有耐心,服务上我给满分。

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Top Hotel mit guter Lage in Nanjing

By

01 August 2016

club

Sehr angenehmer Aufenthalt, Alles war sauber, Essen war lecker

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设施陈旧,一线员工对客户态度随意,值班经理尚可。

By

30 July 2016

platinumelite

空调是坏的,客房中心答复是统一控制的!
水果没送,客房中心说三次入住会员才送!

最后都是值班经理才解决的,态度不错。一线员工都是信口开河,对待客户态度令人无法理解。

Posted byHotelStaff
02 August 2016
尊敬的客人: 衷心感谢您入住南京水游城假日酒店并提出的宝贵意见与建议。 对于您所反馈的问题以及在您的入住期间给您带来的不便我们感到十分抱歉。我们非常重视您的意见,并已把您所遇到的问题交予酒店里负责的相关部门进一步处理。希望通过您的建议能不断改善南京水游城假日酒店带给客人的入住体验与服务质量,以避免类似情况再次发生,我们也会加强对员工的培训。 再次感谢您诚挚的提醒与建议,也非常期待有机会欢迎您再次光临! 诚致敬意 南京水游城假日酒店
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服务很好,改造后值得期待!

By

26 July 2016

之前住过一次,印象很好,但是这次感觉房间有点小,好像风格跟上次的有些变化。部分房间在改造,也许就是我第一次住过的那种。地理位置很好,紧邻夫子庙,连着水游城,里面购物吃饭都很方便,虽然是市中心,但是闹中取静!

Posted byHotelStaff
02 August 2016
尊敬的客人: 感谢您的入住和对酒店的喜爱。 同时,对于您在酒店有一次愉快的入住经历也让我们十分喜悦。我们始终竭尽全力提供完善的待客之道,您一如既往的支持就是酒店用心的方向。我们将不断努力,给您无可挑剔的服务和细节体验。我们衷心期待您的再次光临。 南京水游城假日酒店
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