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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.1

based on 709 reviews
81%
Recommend This Property

Ratings Breakdown

709reviews

  • 5 Stars
    306
  • 4 Stars
    235
  • 3 Stars
    93
  • 2 Stars
    48
  • 1 Stars
    27

Value for money

By

29 April 2017

platinumelite

The hotel was convenient for Norwich with good parking. It's quite a basic hotel but comfortable. The pool was a nice addition, but could have been cleaner, the changing rooms need to be improved.

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Bank holiday break in Norwich

By

28 April 2017

club

Excellent hotel. Clean, comfortable, nice pool for the kids.

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pleasant friendly and comfortable stay

By

26 April 2017

club

The hotel had good facilities, nice location not far to get into Norwich.
The rooms are comfortable and clean and the noise levels in the hotel were low
Staff ere helpful and friendly and greeting on arrival was with a smile.
Breakfast offered was plentiful choice and was fresh and hot

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Norwich

By

24 April 2017

Excellent place to stay for the city and the airport

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Good for a business stay over

By

22 April 2017

club

Stayed here for work, used the pool and sauna. Nice room with comfy bed

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All round good service

By

20 April 2017

club

Clean comfortable rooms.
Friendly staff.
Good food

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Sleepless in Norwich

By

17 April 2017

platinumelite

Usually a great business hotel, worst experience ever this month. Night staff dealt with it, but not a good experience

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Great people

By

15 April 2017

club

Could improve their gluten free options for dinner and breakfast

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Cold shower certainly got my attention room was beautifully clean though

By

15 April 2017

club

Hotel was clean and safe and the room was kept beautifully. Sadly my shower in the morning was cold and I didn't have time to wait for it to be repaired. Was surprised when I told reception that there was no gesture made as a good faith effort such as an offer of a coffee, rate reduction, voucher for my next visit or something. Nice place but I'll think twice if I have another big meeting like I did this week.

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All goos

By

13 April 2017

club

Good service, food, and a relaxing sleep. Everything i wanted for a business stop.

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Good for business overnight.

By

12 April 2017

club

Parking is limited.
Room is spacious, bed is comfy, noise is minimal.
No bath in bathroom only shower.
I could have used the facilities more to be honest e.g. pool.

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Comfortable room a little on the cold side

By

11 April 2017

club

Was perhaps a little on the high on the price side with no breakfast which was £10 with a voucher . The breakfast was not the best the toast being the best and I put it in the machine.

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