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Rated 4.2 out of 5 by 290 reviewers.
Rated 5.0 out of 5.0 by Wonderful hotel and a very welcoming and approachable staff This is the second time I stayed here. For me, USP of this hotel are; 1. Breakfast 2. Staff - very helpful, welcoming and approachable 3. Gym 4. Room and the hygiene I thouroughly enjoyed my stay - in fact I've decided to stay here for a whole month until end of April'15. Hotel staff should be recongnised for the efforts they put in to ensure that the guests have a wonderful experience. Keep up the high standards. The only thing annoyed me was the Internet speed - please do something about it. Regards, Shekhar 28 March 2015
Rated 1.0 out of 5.0 by Not Impressed This absolutely failed to live up to expectations in terms of restaurant food and customer service. In comparison to other chains, I was disappointed in the value for money and so I will be unlikely to return. 27 March 2015
Rated 4.0 out of 5.0 by Spoilt by lack of attention to detail Comfortable stay despite dated décor and irritating hiccups. 24 March 2015
Rated 4.0 out of 5.0 by Norwich Break good hotel, clean, attentive staff, well located, outside of building a bit dated but should be ignored as hotel offers good value for money 18 March 2015
Rated 5.0 out of 5.0 by Friendly Hotel Stayed at this hotel for 1 night and whilst the outside of the hotel looks dated the friendliness and efficiency of all the staff soon make up for this. We only had breakfast at the hotel but this was very good with a wide selection to choose from. If we came back to Norwich I would stop at this hotel. 17 March 2015
Rated 5.0 out of 5.0 by Great stay Thank you to all the team who gave us a great stay and made us feel welcome. Keep up the good work, and thank the night team who made us chips. 17 March 2015
Rated 5.0 out of 5.0 by Another pleasant stay Have been using this hotel in its various incarnations for over 20 years, and have always been very happy with the accommodation and service. 17 March 2015
Rated 5.0 out of 5.0 by Good food after a long dirve I always find this hotel a welcome sight after the long drive to Norwich. It has an adequate little gym and good food. 16 March 2015
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