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Rated 4.1 out of 5 by 367 reviewers.
Rated 3.0 out of 5.0 by Pleasant Reception Used as a convenient place to sleep during a visit to see family. Did the job but facilities could have been better taken care of (pillows, furniture). Cannot understand why a window on ground floor was left open all day and cleaning items left in bathroom. July 31, 2015
Rated 4.0 out of 5.0 by Reliable Holiday Inn Experience A clean well-serviced room with a good value breakfast which was well managed in a busy restaurant July 30, 2015
Rated 4.0 out of 5.0 by shower in room Now you have installed showers instead of baths it has now made the physical side of the toiled very small ,its all right if you are a very thin person you have room to move but anyone who is larger it is not easy, the glass from the shower restricts your movement on the toilet. Also the glasses are not strong enough as they break easy. Also could do with some hot chocolate t for night time instead of tea. July 30, 2015
Rated 5.0 out of 5.0 by All went smoothly. There were six of us. One lady had special needs. Any thing we requested was done willingly and quickly. Booking in and out were done with no waiting or problems. I would certainly stay again. July 30, 2015
Rated 4.0 out of 5.0 by a convenient place to stay for university and city We stayed here to attend a graduation at UEA. The hotel was well situated to get to the university and into the city. The room was spacious (we had a family room) and well equipped with an iron and ironing board and hairdryer. The wooden shutters were odd and a bit noisy but blocked the light very well. No noise from the nearby road. The bathroom was nice and although the shower was a bit feeble it was nice and hot. Aircon worked well and the room was comfortable. Breakfast was good and plentiful. Poached eggs on request were very good. And I recommend a go on the pancake machine! July 29, 2015
Rated 5.0 out of 5.0 by Excellent I recently spent a few weeks staying here when i was away on business. The staff were Excellent, friendly and always helpful if i had any requests. I didn't eat in the restaurant but i used room service on a number of occasions and i thought the food was very good. I would definitely stay here again if i was ever in Norwich again. July 27, 2015
Rated 5.0 out of 5.0 by Short stay I stayed at the Holiday Inn on Ipswich Road and enjoyed my stay. It was ideal for my needs on a business trip. The staff were friendly and the hotel clean and well-organised. July 26, 2015
Rated 3.0 out of 5.0 by Not too bad Tried booking direct by phone and was told no rooms available. I went online 5 mins later and booked double room ?? Hotel is OK - rooms are nothing special - refurbished bathroom is clean but it is tiny - one of the smallest I have ever seen. Beds are good. Breakfast is good - staff very attentive and friendly. Price was rather high for basic accommodation. July 25, 2015
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