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Holiday inn get it right !
ByYellaman
aprile 03, 2021
Even in these tough times , these hotels are doing their very best to make you feel safe , comfortable, taking time to overcome the issues you make have , clean rooms , sanitation throughout the hotel .
I will come back , and use this hotel when next in Wales
M4 Cardiff Holiday Inn
ByCraigH
marzo 22, 2021
Nice hotel, parking can be an issue, great staff and rooms are ok need bringing upto date. Room service good too
COVID time stay
ByJefft1234
marzo 19, 2021
Friendly staff
Extremely clean and safe
Poor quality meal
GREAT STAY AND EXCELLENT FOOD AND SERVICE
BySTEVE
marzo 15, 2021
THIS WAS A VERY COMFORTABLE STAY DURING A DIFFICULT TIME FOR STAFF DUE TO PANDEMIC. THE STAFF WERE EXCELLENT ALWAYS HELPFUL AND PLEASANT AT A TERRIBLE TIME FOR THEM TO BE WORKING. THE FOOD WAS TERRIFIC AND WAS GREAT TO GET A FRESHLY PREPARED DELICIOUS MEAL EVEN IF IT MEANT IN THE ROOM. THE ROOMS AND BED VERY COMFORTABLE AND HAD GREAT SLEEP. I HAD NO ISSUES AT ALL AND WOULD RECOMMEND AND DEFINATELY COME BACK TO ENJOY THE FACILITIES WHICH WERENT OPEN DUT TO THE COVID. THE LOCATION IS PERFECT ACTUALLY AS WELL FOR ACCESS TO THE SOUTH WALES AREA, NEWPORT, CARDIFF AND SWANSEA ALL EASILY REACHED. THANKS TO THE STAFF WHO MADE MY STAY ENJOYABLE AND WISH YOU ALL WELL.
Confidently clean
ByPGL1
marzo 05, 2021
High confidence in hotel cleanliness and room deep cleans.
Very efficient and helpful staff. Hot and timely Food service was great. Thank You again.
Helpful staff
ByR1ch8rd
febbraio 22, 2021
Staff always ready and willing to help.
Shame the menu is so basic, but Covid has caused many problems. With that in mind, I believe the hotel has done a great menu, even though I’ve been here for two months, it’s still ok.
Lacking some customer attention to detail
ByBC72
febbraio 15, 2021
Room was pretty clean though found quite a few hairs on bedding on arrival, apart from that there were no other issues with the room.
Due to current practices, at breakfast food was served to me but this lacked interaction and communication with the server / chef. There was no evidence or information of some food options like toast, nor was it offered. The trays available we dirty and had not been cleaned and had to ask for one to be cleaned as so food could be taken back to my room.
I have stayed at several Holiday Inn Hotels during these restricted times and breakfast would be served to the rooms which provided a much better service and reduced risks.
A good hotel.
Byphilcas2002
febbraio 13, 2021
Had a good nights stay and pleasant food. Room rate was very reasonable and points to.
Business stay close to work
ByJonny
febbraio 13, 2021
Excellent stay at this hotel. Great food, well priced and superb quality. Comfortable beds and nice hot powerful shower. Polite, attentive and knowledgeable staff. More than happy to book in the future.
Comfortable stay
ByVain
febbraio 03, 2021
This hotel was very pleasant and the staff extremely helpful. The only downside is the toll this last year has had on maintenance and menu options. The hotel had a leak in the main lobby but all other areas was nice but in need of a refresh. If you are looking for a good night's sleep and friendly staff then a must stay. Shops are nearby less than 0.5mile and take aways good in area.
Nice place
ByGaffer
gennaio 29, 2021
Great staff doing a hard job in COVID-19 times. All walking around with a smile
Always look forward to staying
ByAndy
gennaio 29, 2021
I stay at Holiday Inn Cardiff every week for work.
I have got to know the staff there quite well, so a special thank you to Ceri, Sophie and Chris.
I would recommend this hotel to anybody who needs to stay in the Cardiff area.
Looking forward to seeing you all again soon.