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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
88%
推荐此酒店

整体体验

4.2

基于 1250 评论
88%
推荐此酒店

Ratings Breakdown

1250评论

  • 5 星级
    665
  • 4 星级
    353
  • 3 星级
    109
  • 2 星级
    80
  • 1 星级
    43

Wales Visit

By

2021 九月 21

club

The Hotel is conveniently located - Car Park tends to fill in the evening. Rooms are very tired and need full refurbishment. Food and Beverage require a rethink - breakfast was acceptable and staff friendly and attentive. Room Service poor experience - Cold food and service not good.

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An Excellent Stay

By

2021 九月 17

All Staff at the Holiday Day Inn Cardiff north were all very helpful and very accommodating. Food service was quick and the restaurant was set up for social distancing with all staff wearing face coverings. The room was well maintained and very clean and I had an enjoyable stay

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Simple and effective.

By

2021 九月 14

club

Simple place to find eat and sleep . Was advertised with hot tub/suna/ steam room. Was told by staff when asked to book the pool that they had been out of order for 18 months .
Staff was friendly and welcoming .

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Girls night out

By

2021 九月 13

club

Overall a nice hotel. Few small issues that were dealt with. Lovely staff.

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Good value for the price we paid

By

2021 九月 10

club

I was happy to have paid a competitive price for our stay, especially since the hotel has a small pool which was available at a pre-booked time. On a warm night I wished that the Air Conditioning unit worked better than it did and there were minor problems with the TV as well. We decided not to eat at the hotel as we noticed that the hygiene certificate was only a 3. This wasn't a big issue though. Overall, although some refurbishment seems due, the hotel was clean, comfortable, and conveniently located. The staff were friendly and efficient.

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Buen servicio

By

2021 九月 07

club

Todo bien comida limpieza personal muy bonito lugar exelente para descanzar

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Hmmm

By

2021 九月 05

I thought let's try Holiday Inn for a change instead of the usual very good hotel chain we use around the UK (good night guaranty!). Oh, were we disappointed! Hotel decor was very poor, the food was not much better, although the waitress who served us was very good and responded well to our complaint.

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Swimming and dinner very good

By

2021 九月 05

club

Swimming , breakfast and dinner very good. No Sona.

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Underwhelming stay

By

2021 九月 02

The reception always seemed crowded with qeues. If staff were asked for a service they kept pushing times back for when they could confirm. The corridor to the rooms needed a bit of a new uplift. Allocation of tables was haphazard. Breakfst was fairly good.

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Good executive room

By

2021 九月 01

club

Comfortable bed and room large. Menu for evening meal very limited but breakfast was very good

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Comfortable bed and clean room

By

2021 八月 31

Good COVID restrictions by hotel but some waiting time increased unnecessarily, eg staff required to hand out food and no self service which could have been achieved with more imagination. Spoke to reception who informed us of recruitment problems, particularly chef, which may help explain difficulties.

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Great customer service

By

2021 八月 31

club

Stayed for 2 nights with my daughter, we explored the local area visiting castles and shopping. The hotel was a good base for this. Hotel was clean and good value for money. Best things were the helpful staff and very nice breakfast

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