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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
88%
のお客様がこのホテルをおすすめしています。

総合評価

4.2

XXに基づく 1257 お客様レビュー
88%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1257お客様レビュー

  • 5 スター
    667
  • 4 スター
    375
  • 3 スター
    96
  • 2 スター
    62
  • 1 スター
    57

Safe Haven from building work at home

By

2月 10, 2021

Builders were in after a wait of three months. Our house was unavailable for three days, but our local out-of-town HI were able to offer a warm place to stay with room service full board, unlike some others I contacted. Thanks to all involved for your kindness and understanding.

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Business stay

By

1月 31, 2021

club

Lovely friendly staff . Food is all on an order system and is bought to your room, breakfast is continental, but there is a hot choice and any special requests are no trouble for the team..They also have a evening Chef special board as well as an evening menu... all food is lovely . This hotel has all COVID-19 procedures in place , it makes you feel very safe. Reception/hallways/ rooms are 100% clean. Rooms are a little dated but you have all you need for your stay, this is great value for money and would definitely recommend to all...

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My week stop off.

By

1月 25, 2021

club

My room was a great size and the staff were great through this challenging time. The food was great, although a revised menu on offer. the telephone did not work in my room and I had to walk to reception to order food as you have to have it delivered and eat it in your room. the carpet going into the bathroom was threadbare and I stood on a carpet gripping piece the stabbed me in the toe. The tap in the bathroom leaked and dripped all night.

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great staff, good room and comfortable bed

By

12月 06, 2020

The only problem I had was, that I had difficulty getting the room warm on my second nights stay

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My stay

By

12月 02, 2020

Staff amazing room fantastic bed extremely comfy . Food was outstanding

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Das war einfach sehr schön

By

11月 25, 2020

Vielen danke für alles
Das Zimmer war sehr groß und sehr sauber
Richt sehr lecker die Leute waren sehr freundlich
Also das war perfekt

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Luxurious hotel

By

11月 04, 2020

We loved the hotel very clean and luxurious, the staff was very helpful and took they time for my kids. We got everything we ask within a minute, the manager was so helpful.this is a 5 star hotel to us, the room was à wow and luxurious. We will always stay in this hotel if we where in ashford or anywhere.

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Lovely

By

11月 03, 2020

club

Was so lovely. Could not fault for service or the guest room or breakfast. The only thing I didnt like was the pillows they where so hard. But the way the managed the covid system was amazing. Much needed and they really provided

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good service and comfortable room

By

11月 02, 2020

very well organised with regards to new covid rules

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Very clean and friendly staff

By

10月 29, 2020

club

We recently stayed at the hotel for 1 night. Very clean, great service and value for money. We opted for the dinner, bed and breakfast option which was great value for money and the kids ate and stayed for free. The food and service was great we will definitely opt for this deal next time we stay.

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Great stay

By

10月 29, 2020

Great hotel. Always good quality and a great place to stay

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Ashford business trip

By

10月 18, 2020

Recently refurbished hotel, good food, good staff. Would happily stay here again.

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