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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
89%
のお客様がこのホテルをおすすめしています。

総合評価

4.4

XXに基づく 1267 お客様レビュー
89%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1267お客様レビュー

  • 5 スター
    808
  • 4 スター
    279
  • 3 スター
    98
  • 2 スター
    48
  • 1 スター
    34

No breakfast

By

12月 01, 2020

The website reports free breakfast. I stay in hotels
All the time in Des Moines and this hotel
Had NO free breakfast and they report on the site it is included . I would have NEVER stayed there not having breakfast. They could have at least handed out a grab and
Go breakfast like the other hotels in Des Moines.

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Great staff and location

By

11月 25, 2020

I will continue to use this wonderful facility. I always choose this location when staying in Des Moines.

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An overnight stay before a conference

By

11月 24, 2020

The room was great, the food was only available by paying for shelf items at the front desk. There was coffee available. Overall the stay was fine, COVID was to blame for much of the normal amenities not being there.

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Great value and great service

By

11月 21, 2020

club

The staff members were courteous and friendly, which is always a huge plus when arriving at a destination after a long drive. My room was clean and comfortable.

There were two negative issues:
1. I was given a room with two queen beds instead of one king-size bed, as requested.
2. The hotel restaurant and bar were closed due to COVID. I know this wasn't the fault of the hotel, but it did diminish the overall experience.

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Great room, close to airport

By

11月 16, 2020

platinumelite

I booked a room for Friday for my son since he was flying out Early Saturday. Used points and cash. After driving 3 hours Friday evening to get him there I booked myself a room late Friday. Staff was friendly, room was clean and I got upgraded to a suite.

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Cozy and fun

By

11月 11, 2020

The pool is one of the deepest i have seen in a hotel. It is smaller but the water feature is great, the kids loved it. I was sad covid had the restaurant closed but there are food options right down the road. The rooms are clean, staff friendly and it was a great place to stay.

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Great place

By

11月 11, 2020

club

I am happy to know about this hotel. It ifelt like a high-quality establishment and the staff was very good. I will be returning.

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Excellent service with a comfortable bed

By

11月 09, 2020

Wow, the hotel staff at this property was amazing. They attended to my special request for a room that hadn't been slept in for two nights.

The shuttle service was prompt and the staff very helpful and polite.

The bed was so comfortable. So much so, I'd like to order the sheets they use.

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Need to step up cleanliness

By

10月 31, 2020

Building needed exterior updates and maintenance - interior needed massive carpet cleaning and possible new carpet

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Comfortable and clean

By

10月 30, 2020

club

This is a convenient location for the airport and we had a very comfortable overnight stay. The room was clean and tidy. The bed was very comfortable and relaxing. We felt very safe given the precautions the hotel has taken due to COVID. The park and go package was exactly what we needed and it was so nice to be that close to the airport. I would be happy to recommend this hotel to others visiting Des Moines.

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comfortabe bed

By

10月 26, 2020

club

the hotel was clean and relaxing. the grill could have been opened longer. beds and pillows are very comfortable

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Quiet room with comfortable bed

By

10月 22, 2020

I enjoyed the location, quietness and comfort of the room. It had a coffee maker which I used, and a refridgerator which came in handy. The interior sliding glass doors opened up into pool area with indoor seating available. The morning breakfast area was close by and very convenient. Overall a very comfortable stay in Des Moines.

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