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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 1146 reviews
89%
Recommend This Property

Ratings Breakdown

1146reviews

  • 5 Stars
    725
  • 4 Stars
    252
  • 3 Stars
    91
  • 2 Stars
    45
  • 1 Stars
    33

Almost a good stay.

By

January 20, 2020

club

Access to room on upper floors (2nd) is not the best. If your room isn't 4 or 5 rooms from the elevator forget the usefulness of the luggage cart. There are about 5 steps from elevator area/floor down to room level floor. The hotel has a smell. Not bad but not pleasant. The smell is probably from the pool. I have stayed in several Holiday Inn hotels and this one gets my lowest rating. For the cost of the room, the experience did not meet expectations. Next I probably stay down the road a bit. maybe one near restaurants. The dining experience was just okay.

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Good hotel

By

January 20, 2020

club

Stay here. Its near the airport and it's better than other nearby hotels.

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Loved the lounge chair in my room staff very friendly

By

January 18, 2020

club

always have a good time when I'm a guest here.
food is good.
easy to get around
staff is great at helping
clean and comfortable

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Winter Night before Flying!

By

January 18, 2020

platinumelite

This was a welcome sight after 2 hours of snow/freezing rain. Folks at the desk were so Very nice. Parking for several days was Very appropriate. Shuttle service worked awesome.

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Great place to stay

By

January 17, 2020

This hotel is top of the line. The staff treats you like family. Rooms are immaculate and quiet. Love staying here. Highly recommend it

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Jim v

By

January 16, 2020

Good hotel, excellent location to the airport. front desk staff was excellent.

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UTA Stay

By

January 15, 2020

club

Good facility, nice lounge. Friendly staff. Need more staff in lounge. Didn't care for pillows, but bed was comfortable.

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Nice big and CLEAN

By

January 14, 2020

I’m a spire elite member that stays 250 nites a year in a hotel for work and a little bit of pleasure. This hotel has it all and the size of the bar/pool tables, huge full fitness center not just treadmills like most. The food was awesome and very reasonable in price.
Highly stand behind my remarks. Good job you guys.

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Des Moines airport

By

January 12, 2020

club

Great location for what we use it for. Provides everything you need to stay for an entire week

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Excellent Hotel

By

January 02, 2020

club

The service is great, the staff is helpful and polite.

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Always a great stay

By

December 31, 2019

club

We have stayed here for our Family Christmas for 4 or 5 years. Always good service. Rooms are clean. Hotel is kept well.

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Great staff.

By

December 31, 2019

Older property, Food quality could improve. Bed was hard.

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