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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
77%
のお客様がこのホテルをおすすめしています。

総合評価

4

XXに基づく 823 お客様レビュー
77%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

823お客様レビュー

  • 5 スター
    360
  • 4 スター
    239
  • 3 スター
    109
  • 2 スター
    58
  • 1 スター
    57

Great Covid 19 procedures

By

8月 13, 2020

club

Good value, great hygiene. Ample parking. Easy to get to from A14. Lots of restaurants nearby.

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Horrendous hotel

By

8月 11, 2020

club

The eooms were dusty, carpets were not clean, bathroom were not clean, towels had stains, beds not comfortable, no ventilation and rooms were hot and stuffy.

Not worthy the money paid for a night

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Comfortable

By

8月 11, 2020

club

The hotel was very nice and clean. The people there were also very kind and the service was great

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Excellent service all round

By

8月 10, 2020

We had a very warm welcome from the receptionist. She help us to order food through the app. The chef prepared our food very quickly and it tasted delicious. Our breakfast came quickly and hot. Yet again a great experience using the holiday inn.

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Great Staff, Dated Building

By

8月 07, 2020

The staff were excellent and friendly. Hotel is easy to find and has a large car park. The interior fixtures and fittings are dated and look old and worn. It is in need of a face lift. No Air conditioning in the room and the window only opened a very little so no possible to get any air flow through the room, the fan provided was way too small to do anything.

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Great place to stay

By

8月 05, 2020

Stay at the Holiday Inn as a base for visiting Felixstowe for a Birthday weekend, but the Holiday Inn is much more than just a place to stay, great food, ideal location for visiting Suffolk.

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Lovely room and comfy bed

By

8月 05, 2020

Lovely stay we really enjoyed our stay apart from the disappointing dinner menu so we went out to eat instead! Very disappointed with the breakfast we ordered the night before and had to give a time we would be down to the restaurant and it still took over half an hour to serve while we were the only ones in the restaurant waiting, first we was offered the wrong food second we was given our food with items missing and they never gave my partner his order at all! We ordered a full English for myself and my son in the order was mushrooms when it came it was smaller then a 50p and almost as thin as well my son was very upset and I wasn’t impressed at all when we told the lady on the desk her reply was it was a big mushroom though wasn’t it no it wasn’t big at all we left and went for a toby breakfast 2 minutes down the road! Apart from the food problems we enjoyed our stay my partner enjoyed using the gym and also enjoyed the fact the children’s beds were mad we slept well and enjoyed our stay!

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No towels in the bathroom

By

8月 04, 2020

I liked the tables where you can sit in the car park. The bathroom was very clean, but there were no towels. The carpet was old and a bit dirty. The beds lamps were not working. There is no fridge in the room. There was a boiler with two tea cups, but nothing else like coffee or tea. It wasn't not very expensive.

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Clean and safe

By

8月 04, 2020

club

All public areas were clean and sanitiser was available, felt very safe. The decor is tired and new carpets are needed throughout as many areas are threadbare but didn’t affect our stay

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Mr

By

7月 29, 2020

Convenient location, quiet, clean and comfortable room.

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Tired and Shabby

By

7月 29, 2020

The hotel is in serious need of refurbishment. We had to clean the room before we felt safe in it during this COVID period. We found a cockroach in our bin - which we brought to the attention of the manager. The staff just disposed of it and didn't follow the guidance on getting photos and sending for analysis!

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Disappointed

By

7月 29, 2020

Very helpful nice staff and nice spacious environment. However we had issue with bedding cleanliness and being only two staff in the whole hotel- they struggled to keep up with all aspects of their job. The hotel is looking a bit dated and tired. Very thin toilet paper but modern bathroom.

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