Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

3.9

based on 584 reviews
77%
Recommend This Property

Ratings Breakdown

584reviews

  • 5 Stars
    244
  • 4 Stars
    178
  • 3 Stars
    83
  • 2 Stars
    42
  • 1 Stars
    37

Bit disappointed

By

August 15, 2018

club

My other half and I stayed here for just one night as he was running a race in Rendlesham forest, it was a last minute booking so understandably we seemed to draw the short straw with our room. The room itself was fine, and we knew we wouldn't be in the room for very long, only to sleep, so we weren't overly fussed by the room, but it was clean and tidy and the bed and pillows were lovely and comfy. However there was a wedding party at the hotel that night and a group of the guests were down our corridor; they were very loud, slamming doors and shouting. We were kept awake until 2am and my boyfriend had another long race to run in the morning so he wasn't impressed and neither was I. We told the receptionist before we checked out, and she offered me points for my ihg account which we accepted. However I think the room was very expensive considering we only managed 5 hours sleep, we didn't even get to use the tv or any other facilities other than breakfast in the morning. I understand this was probably a one off and the staff control how guests behave but it would have been nice if one of them approached the guests to let them know they're disturbing others.

Read More
Read Less