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89%
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전반적 평가

4.2

기반: 2165 이용후기
89%
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Ratings Breakdown

2165이용후기

  • 5 스타
    1120
  • 4 스타
    661
  • 3 스타
    224
  • 2 스타
    101
  • 1 스타
    59

excellent value with DBB, great location

By

11월 23, 2020

club

Nice welcome arrived early so had to wait 15 mins before room was ready, room basic but adequate, shower was fixed so had to stand near wall to get full benefit. Room could have done with a good clean, food excellent, staff very friendly and accommodating. stayed here during covid so I would not class this as a normal visit. Overall nice hotel plenty parking and good location for the local buses into town, would recommend adding dinner to your stay which was an extra £8.00 per person for 3 courses, with a good choice of options.

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Good rather than great

By

11월 21, 2020

Stayed here because I had a medical appointment in town, room rather dated

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Safe and comfortable stay

By

11월 20, 2020

I stayed at this hotel with my family about 3 weeks ago and gave a poor report in particular on the food offered. This time there has been a great improvement in the food offered in oarticular breakfast which was excellent. I have only given a lower score for the bathroom experience because the bathrooms are so small that one has great difficuilty closing the door when moving in.. How about putting on a sliding door so that there is no encroachment on the limited bathroom space.Otherwise a very comfortable and safe stay

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covid aware

By

11월 18, 2020

hotel very covid aware and measures in place that need to be. prices for a stay are very decent and obviously reflect what the hotel can offer based on current guidelines ( no alcohol, no gym, no pool being the main ones )
did not feel unsafe at any time.
basic dinner menu compared to usual standards ( understandable ) with 4 starters 11 mains although take burgers and pizza off and not much there.
very basic breakfast compared to usual standards ( understandable ) you do get a small choice of cereal, fruit, toast and basic cooked bfast ( sausage, egg, bacon, beans, hash brown )
ive probably been spoiled as have stayed numerous times prior to covid for both work and leisure related and love the hotel and staff.
i believe there was meant to be a bit of a refurb this year ( may be wrong ) but obviously not happened. hopefully early next year all being well as the rooms especially the bathrooms could do with a bit of tlc as they are adequate but not 4 star.
none of the above would stop me from going back. probably me just being picky due to circumstances.
as said cant fault the staff as they are doing great under the circumstances.

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Double charged again!!!

By

11월 17, 2020

Yet again this hotel has double charged for a room I had already paid before. This is becoming a joke at this hotel. I have contacted the general manager as I hold him personally responsible for the training or lack of his staff.

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Trip to Edinburgh

By

11월 16, 2020

Shower Curtain had mould spots, probably due to the fact so few people have been staying here the past 6 months and dampness will spread.

Dinner menu was limited again due to Covid but food was delicious.

Breakfast was ok. No pastries, perhaps something to offer, or cheese and ham, etc. Fresh fruit was offered but was clear the bananas had been kept in a chiller as were almost brown on the outside.

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Excellent hotel in difficult times

By

11월 10, 2020

club

Staff really friendly. Very clean and good SD measures. No complaints from me.

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Good Stay

By

11월 08, 2020

club

I recently stayed here, all was very good and well organised during the current Coronavirus pandemic.

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Excellent

By

11월 07, 2020

club

Neat and Clean and friendly staff. Very important is free parking.

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Room was cozy and relaxing

By

11월 02, 2020

Had a great stay. Staff were lovely and helpful. Most relaxed I've been since covid19 hit us.

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Very happy

By

10월 31, 2020

We stayed recently because we were witnesses in a high court trial, our stay here took some of the stress away, gave us somewhere to park the car. We had no complaints whatsoever and having seen how incredibly well placed it is for a visit to the zoo, we will definitely be back! Friendly, efficient and extremely helpful staff, Clean, comfortable accommodation.

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Nice hotel

By

10월 29, 2020

Great hotel, perfect for the zoo. Only downside was our room needed a bit of updating and we only had tea/coffee provided in our room for the first day. We stayed 3 nights. But it was warm, clean and comfortable.

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