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82%
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전반적 평가

4.1

기반: 1183 이용후기
82%
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Ratings Breakdown

1183이용후기

  • 5 스타
    673
  • 4 스타
    244
  • 3 스타
    96
  • 2 스타
    79
  • 1 스타
    91

Overall pleasant experience

By

11월 30, 2020

club

Friendly staff that was very helpful. Room comfortably laid out.

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Use for only meeting.

By

11월 26, 2020

club

The bed was not comfortable. TV poor reception, not all channels came in. Not even CNN.

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The worst hotel ever

By

11월 25, 2020

The worst hotel ever and general manger is the worst manger ever and don’t know how to handle situations

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Lipstick on a pig

By

11월 25, 2020

club

The staff was friendly and responsive. The room condition would be my biggest complaint. I kept collecting long dark hair on my feet when I walked from the bed to the bathroom. That tells me the carpet wasn't cleaned properly between guest. The tub drain also had the same hair in it. I stayed on the bottom floor so there was no ice machine on my floor. There also is no microwave in the room. I'm assuming because they want to 'encourage' guest to use the restaurant.
Although the bathroom appeared to have had a recent makeover, the door frame and metal fixtures in the bathroom all had rust on them, hence the 'lipstick on a pic' title.

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Great Hotel!

By

11월 24, 2020

platinumelite

i have never been disappointed with Holiday Inn. i stay here at every opportunity.

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Excellent staff and responsive service

By

11월 23, 2020

club

We had great interactions with Alex and Anistasia at the front desk, and Fred who tried to get out TV to work. The food available at the front desk was ridiculously overpriced.

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Terrible time in Melbourne

By

11월 22, 2020

club

Overall rough experience. Do not recommended.
No bathroom supplies, burned out light bulbs, water turned off with no notice.

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Overnight stay

By

11월 21, 2020

We have stayed at this property many times but this was our first visit since covid-19 hit. Front desk staff wearing masks and following procedure. We did have an issue in our room that I hope was corrected before the next guest arrived.

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Room damp and small

By

11월 19, 2020

Everything was literally wet. Sheets, carpet etc. It was damp in the room and the room was small.

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This hotel really needs a deep cleaning. See attached photos

By

11월 18, 2020

club

Old and tired hotel that needs cleaning certainly not a value for the rate I paid.

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My stay

By

11월 17, 2020

Great customer service and comfy beds. Location was prime.

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My stay

By

11월 17, 2020

We reserved a non smoking room 4 weeks in advance. After checking in. We discovered the room reeked of smoke. Management sent up a man with a spray can to spray room. It did not help. We were told no other rooms were available. There was no soap or shampoo in room. They sent up one sliver of soap and one shampoo! We were there 4 days for a wedding. Our room was not cleaned the whole time. Each day, we had to ask for towels. All trash cans were over flowing, ran out of tolit paper. No complimentary breakfast! Value for the price we paid _- terrible!

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