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90%
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전반적 평가

4.4

기반: 1305 이용후기
90%
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Ratings Breakdown

1305이용후기

  • 5 스타
    896
  • 4 스타
    218
  • 3 스타
    83
  • 2 스타
    77
  • 1 스타
    31

Poor stay,

By

11월 29, 2020

1. Booked Executive Queen Room, Room was so small almost impossible to get into closet and to move easily around the bed.
2. Room wasn't cleaned for entire stay. (7 nights)
3. Paid extra for breakfast everyday of stay. (complete disappointment).
4. Bar and restaurant was closed.
5. Didn't replace towels for 7 days.
6. Inadequate parking on weekends.
7. Extremely bad smell on 2nd floor.

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Need more serious enforcement on wearing masks inside the building

By

11월 25, 2020

club

Front desk and housekeeping was excellent, room was comfortable , and the mini store was excellent but was a bit disappointed on how many guests weren't wearing mask due to this pandemic I felt uncomfortable walking into the lobby. Saw more than 5 people not wearing mask walking around the lobby and no staff enforced them to wear them. I value my health and if your staff don't enforce your guest to wear the mask then remove your sign from your front entrance. Enough said.

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Very Nice Stay

By

11월 25, 2020

This is not my families first time staying at this property. The amenities on the property are very nice, the location is great, and the rooms are spacious. The property is well maintained and very clean. I would recommend this property when traveling to San Antonio.

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Comfortable beds

By

11월 24, 2020

club

The weekend stay was very comfortable. The beds were comfortable and the room was clean. The service was excellent.

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Good place to stay

By

11월 18, 2020

club

Clean and easy and friendly staff. Good customer service, good cleaning staff. I appreciate a good clean room.

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Great Stay

By

11월 17, 2020

The staff is great and so are the COVID precautions taken by the staff. Every visit to San Antonio my family and I always choose this hotel to stay at during our visits.

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Not the cleanest of services

By

11월 14, 2020

platinumelite

If this is how they clean during COVID I would be worried. My room had a large, dirty beach towel from a previous guest left in the bathroom. How do you miss that? No one at this hotel seemed to care about my guest experience at all - no personal touches. No personality, no smiles, no greetings.....I would not stay here again. Also, the business center printer put large black stripes down every single page that I printed. How can I use something like that when I'm going to a customer?

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Good stay a little dirty

By

11월 10, 2020

Everything was good except that the shower was dirty and had a lot of hairs on the drain and walls.

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Recomiendo el hotel a mis amigos y familiares

By

11월 02, 2020

club

Excelente atención! No tengo queja alguna solo una sugerencia en cuanto al estacionamiento, que debería ser más grande ya que estacionarme en la arena fue lo único que no me gusto! Feliz día! Excelente Hotel! 5⭐️

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Leisure - Fair

By

10월 27, 2020

Second time to stay here. Have not tried the grill nor shuttle which are perks to this location. Accommodated with early arrival but given an obviously dirty room, this issue was resolved with a new room. Second room was basic, did not fulfill my request as noted when booking (as an ihg member) so that was a disappointing but the quick availability to provide a clean room was enough for me and my family to get situated and not waste time away from exploring the area. The cleaning was basic - did not seem above and beyond (for Covid measures) but wasn't dirty nor stinky, can't complain. Was affordable.

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Super clean room ! Very friendly staff

By

10월 27, 2020

club

Would absolutely stay here again ! Staff was very helpful and the rooms where super clean ! We really enjoyed our short stay , wished we could have stayed a bit longer ! Lol

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NSCA Championship stay

By

10월 27, 2020

Good overall. I was upset to find the Resturant closed during the week. Breakfast was weak. Host were great, room clean and quiet. Location is close to the NSCA facility.

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