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Rated 4.0 out of 5 by 119 reviewers.
Rated 5.0 out of 5.0 by always a great place to stay. We visit San Antonio monthly for business. This is one of the nicest hotels to stay at. We highly recommend it. July 9, 2014
Rated 5.0 out of 5.0 GREAT GUEST SERVICE AND FOOD.. THIS IS THE BEST HOTEL I EVER STAYED AT..AND I LOVE THE INDOOR POOL.. July 9, 2014
Rated 5.0 out of 5.0 by Holiday Inn Solid Stay You can never go wrong in a Holiday Inn. We have stayed in a few other hotel chains and they just don't compare. I would rather spend a few dollars more to get the quality than stay in a cheaper hotel. July 7, 2014
Rated 5.0 out of 5.0 by Staff is worth their weight in gold The staff made this visit wonderful. They were friendly when we checked in, and just as friendly when my son threw up all over our bed at 4 am! I could not have asked for better service! Especially Lucy and Martin at the front desk, who were unbelievably understanding! Because of my son's illness (or in spite of it), our checkout time was flexible, and the entire staff was super nice! The guy from housekeeping brought us sheets and towels multiple times (at all hours of the night and early morning) and the cleaning crew was very kind to us, even though I'm pretty sure our room was a beast to clean. The waitstaff was also great. In the days before the stomach flu got to my son they were great with him and his two cousins. The pool is very family friendly, and if you sit on the back porch in the evening you can watch bunnies hop around on the back lawn. FANTASTIC STAFF! They made what would have been a horrible trip more than bearable! Would stay again. July 4, 2014
Rated 5.0 out of 5.0 pre seaworld experience we started the vacation Fun Feeling as soon as we step foot In holiday inn -seaworld. The Atmosphere and staff friendliness we're through the roof. Restaurant Staffs are super courteous /Food are Well made and children eats free, what a deal! July 3, 2014
Rated 3.0 out of 5.0 by Not happy Its the typical check in lady... can only handle one thing at a time and only things in her checklist. I found this to be the case with all three I dealt with, on two separate days. Seems this property lacks in customer service. No manager on duty at prime checkin times. Has trouble thinking outside the box. I watched two other guest experience the same issues I was having. All the while, the front desk clerk smiled and just kept telling us our request were not in her scope of responsibilities. June 29, 2014
Rated 5.0 out of 5.0 David W The best front desk personnel that I have ever delt with in all my travels. Other than the restraunt Manager(israel) great restraunt staff. Great rooms, size and cleaness. June 29, 2014
Rated 5.0 out of 5.0 by Great Stay!!! Would definitely return to this hotel!!! The room was very clean, the employees were very courteous and the breakfast was awesome! June 27, 2014
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