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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
90%
推荐此酒店

整体体验

4.4

基于 1301 评论
90%
推荐此酒店

Ratings Breakdown

1301评论

  • 5 星级
    893
  • 4 星级
    218
  • 3 星级
    83
  • 2 星级
    76
  • 1 星级
    31

Good place to stay

By

2020 十一月 18

club

Clean and easy and friendly staff. Good customer service, good cleaning staff. I appreciate a good clean room.

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Great Stay

By

2020 十一月 17

The staff is great and so are the COVID precautions taken by the staff. Every visit to San Antonio my family and I always choose this hotel to stay at during our visits.

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Not the cleanest of services

By

2020 十一月 14

platinumelite

If this is how they clean during COVID I would be worried. My room had a large, dirty beach towel from a previous guest left in the bathroom. How do you miss that? No one at this hotel seemed to care about my guest experience at all - no personal touches. No personality, no smiles, no greetings.....I would not stay here again. Also, the business center printer put large black stripes down every single page that I printed. How can I use something like that when I'm going to a customer?

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Good stay a little dirty

By

2020 十一月 10

Everything was good except that the shower was dirty and had a lot of hairs on the drain and walls.

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Recomiendo el hotel a mis amigos y familiares

By

2020 十一月 02

club

Excelente atención! No tengo queja alguna solo una sugerencia en cuanto al estacionamiento, que debería ser más grande ya que estacionarme en la arena fue lo único que no me gusto! Feliz día! Excelente Hotel! 5⭐️

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Leisure - Fair

By

2020 十月 27

Second time to stay here. Have not tried the grill nor shuttle which are perks to this location. Accommodated with early arrival but given an obviously dirty room, this issue was resolved with a new room. Second room was basic, did not fulfill my request as noted when booking (as an ihg member) so that was a disappointing but the quick availability to provide a clean room was enough for me and my family to get situated and not waste time away from exploring the area. The cleaning was basic - did not seem above and beyond (for Covid measures) but wasn't dirty nor stinky, can't complain. Was affordable.

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Super clean room ! Very friendly staff

By

2020 十月 27

club

Would absolutely stay here again ! Staff was very helpful and the rooms where super clean ! We really enjoyed our short stay , wished we could have stayed a bit longer ! Lol

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NSCA Championship stay

By

2020 十月 27

Good overall. I was upset to find the Resturant closed during the week. Breakfast was weak. Host were great, room clean and quiet. Location is close to the NSCA facility.

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Family funeral

By

2020 十月 27

Surprised my room is no longer cleaned every day. no mats in shower tub,very slick, staff needs to explain how to turn on shower upon ck in

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Worst holiday we’ve ever stayed at!

By

2020 十月 26

Worst holiday we’ve ever stayed at! I will never recommend this hotel to anyone

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Great location everything else was average

By

2020 十月 26

Overall I would use the hotel again. It was up to the standard that I expect from any Holiday Inn which I use about once a month.

Pros: Clean, good entertainment amenities provided by hotel, friendly and helpful staff, great location,

Cons: horrible parking (multiple people were forced to park on grass), breakfast was mediocre and way over priced, the shuttle service provided by the hotel to and from local attractions was not punctual (I had a 1030 pick up time and the shuttle did not arrive until 1053).

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Experience

By

2020 十月 26

I would give the service and value received as Medium.

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