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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
83%
推薦此物業

整體經驗

4.2

根據 1829 評論
83%
推薦此物業

Ratings Breakdown

1829評論

  • 5 星級
    994
  • 4 星級
    431
  • 3 星級
    199
  • 2 星級
    118
  • 1 星級
    87

comfortable bed great dining room

By

2月 28, 2020

club

good location loved the shuttle service good free coffee in lobby very friendly helpful front desk staff would stay again.

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Short Stay

By

2月 26, 2020

club

The new mattresses are great.
The restaurant had a wait staff of two during the dinner hour on a Sunday night. Service was predictably poor.
Exiting the parking lot during rush hour in the morning was a real rush. If you’re driving a vehicle with poor pickup, you better have an angel for a copilot or be as lucky as an Irishman.

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Comfortable bed

By

2月 26, 2020

platinumelite

Stay was fine room was good,Resturant needs improvement
and it was 25000 point value overall

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Older hotel, wonderful staff and location.

By

2月 26, 2020

The revamped and refurbished rooms and beds are definitely a plus and very welcome. However the phones need replacing, ours wouldn't work without manually lifting up the receiver?

Ample charging and power ports along with a rolling work desk and chair is a nice touch, a fixed chair would be very welcome.

The front desk staff are extremely helpful and eager to assist in anyway possible and made you feel welcome as soon as you entered the property. We did have an issue with an overflowing toilet but the engineering staff were quickly on scene and rectified the issue within a few minutes. Fresh clean towels brought to the room. The floor level 7 button failed to work in the left side elevator numerous times, a little annoying but I'm certain that it will be fixed in due course.

We c will return to this hotel and recommend it to anyone wanting a well located hotel for city sightseeing, shopping and business convention nearby.

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Noisy at night

By

2月 25, 2020

club

Being close to the road does offer some nice views and I live the coffeemaker in the room the beds were comfy as well. However the noise was definitely an issue with passing sirens at night and the trash truck coming at 330 am made a lot of noise, was definitely woken up a few times.

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Valentine's

By

2月 24, 2020

We had an incredible time being tourist in our own town! Loved it! Will definitely do it again!

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Great Anniversary Weekend

By

2月 21, 2020

The new beds and pillows are fantastic, some of the best sleep we have had. The restaurant has a beautiful view and the food is great. We liked that there was shuttle service so we did not have to worry about driving or parking to go downtown. We can't wait to go back!

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Great Place

By

2月 21, 2020

club

Great value, awesome restaurant, views from room, and location of hotel.

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Great location

By

2月 20, 2020

This IHG property is my go-to hotel when I travel to Charleston. Staff is so friendly, located close to downtown, shuttle service available and the roof top dining has a beautiful view and the food is good. I would highly recommend this property.

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Embarrassed to give this review!

By

2月 19, 2020

club

I have never ever given a review like this. I have been in the hospitality industry for years so I know things can happen. I have not put this review out to the public but I am sure you would want to know. Go back and read what I have typed in previous questions. Another Item I did not mention is when I went to the restaurant and asked the host for a togo slice of chocolate cake to take to my wife she said, "I don't think we can do that." I asked her if she could check and she rolled her eyes. It took her at least 10 minutes before she came back (with no communication) but at least she had the cake in hand.

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Overnight stay prior to Bahama Cruise

By

2月 18, 2020

club

Great location, easy to access, close to everything, facility met all our needs

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Excellent Location with a Great View

By

2月 18, 2020

During our 10 days stay at the Riverview Holiday Inn we enjoyed our large Suite over looking the Holy City, the Marina and the Twin Bridges. We were greeted by Britnee with a warm and welcoming smile. She prepared our room with balloons and a gift bag to celebrate my wife's Birthday. Thank you Britnee for your tastefulness and caring attitude. We enjoyed the view the lounge and at breakfast dining. Thank you Aron and Jo for your excellent services for my Happy Hour gathering of 10 family and friends. The breakfast dining gives you a great view of the Holy City accompanied by excellent services by John G, John L, Joe and Sydney B. A special thanks to Nicole at the Front Desk for her kind assistance in recalling the aforementioned names. This is our second stay at this hotel and have enjoyed the friendly and courteous attitude of the mentioned staff. They are an asset to your organization. Looking forward to seeing you again in the future.

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