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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
97%
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整體經驗

4.8

根據 1375 評論
97%
推薦此物業

Ratings Breakdown

1375評論

  • 5 星級
    1146
  • 4 星級
    166
  • 3 星級
    33
  • 2 星級
    15
  • 1 星級
    15

Excellent Experience

By

12月 07, 2020

In the difficult times we are in this hotel was exactly what we needed! Great service, great room, Great JOB!!!!

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East Peoria Hotel

By

12月 03, 2020

This Holiday Inn was fantastic. It had a Johhny's Italian Steakhouse hooked up inside. It was fantastic. The staff was unbelievable. Worth double the price.

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GREAT STAY

By

12月 03, 2020

platinumelite

no issues or problems.room was clean and perfect. staff was friendly.

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Not so great

By

12月 03, 2020

Cleanliness was an issue in the bathroom, the excuse given was COVID, not acceptable. You should ensure higher standards for cleanliness due to COVID. Also I was told that the sewage smell in my room was due to COVID and having to close down rooms. There was no breakfast which is usually included in the room rate. I did not see a decrease in my room rate however there was no breakfast and I was told I could buy a bag of breakfast "grab n go" with granola bar juice and fruit for $5. Should not have to pay extra. There was no soap in men's or women's restrooms in the fitness center. I checked both because I wanted to wash my hands. Just not the quality I would expect at the rate I paid.

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Comfortable bed

By

11月 29, 2020

Clean place and service was great. Great customer service and helpful finding locations in town

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Good Hotel

By

11月 28, 2020

Nice hotel in a convenient location. It's my normal place to stay.

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Poor standard of cleaning

By

11月 22, 2020

Checked in and got to room, dirty sock and other items on floor - room had clearly not been properly cleaned and it today’s COVID world this is an unacceptable standard

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Room answer

By

11月 16, 2020

Loved ,clean ,fresh, especially loved pillows,and ease finding tv channel not too much not too less , perfect too stay and enjoy your time , thank you for making easy, loved every time

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Great service

By

11月 07, 2020

I really enjoyed speaking with the hotel staff at the front desk! They got me what I needed.

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Pleasant stay to see family

By

10月 30, 2020

We enjoyed our stay at this hotel very much. I would say that my favorite aspect was the attached restaurant Johnny’s Italian Steakhouse. Best food I’ve had in a while. And it was so cold outside it was nice not having to leave to go somewhere else. The front desk was very helpful with any situations that came up. We did have a few cases of noise disturbance but that was handled well. The location was great too. Near the river and a lot of new shopping and dining. My only complaint would be that the sofa bed was in need of upgrading especially the mattress. And there was a bit of trash beneath, and a used crumb filled sheet still on the sofa bed which we replaced. The king bed was nice and roomy if a little firm for my liking. The barn door feature was pretty but not very sound proof.

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great shower, good location

By

10月 28, 2020

platinumelite

Some members of the staff were great, others not so much.
Enjoyed the restaurant for lunch but breakfast options were non-existent.
Great shower and comfortable bed, nice layout for the room. Only complaint would be that the only outlet for the computer was in the bedroom which made my early morning telecom a major distraction to my husband, no way I could move into the other room..no table nothing.
Like the location but would check for options on the room layout

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Loud Local guests, Management made it right.

By

10月 27, 2020

platinumelite

This is a fairly new IHG Property in the Peoria Market. I travel to Peoria twice a month and stay exclusively with IHG hotels. Most hotels don't allow locals to host in room and pool parties, this hotel did. They placed me right next to the room with more than 20 people in it. I did speak to staff and the GM was very attentive and did make it right. I will try this property again in the future

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