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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
90%
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整體經驗

4.5

根據 1199 評論
90%
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Ratings Breakdown

1199評論

  • 5 星級
    833
  • 4 星級
    208
  • 3 星級
    78
  • 2 星級
    44
  • 1 星級
    36

Great hotel

By

6月 30, 2021

club

Since COVID hotels have all downshifted on service and most have had difficulty sustaining cleanliness protocols. No complaints at all with this location. I was truly thankful for it too. Breakfast was reasonable though drinks were only available 1 of 2 mornings. Coffee was hot. Bar staff was reasonable when placing food orders. Only drawback is that bar/restaurant was closed on weekend nights.

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Great service from staff

By

6月 29, 2021

The staff was friendly and very helpful. Check in and check out were an easy process. My room and the rest of the hotel were very clean. It was extremely hot in the area when I stayed here and I was offered complimentary water numerous times to make sure I stayed hydrated. Overall a wonderful experience.

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Friendly and helpful staff

By

6月 29, 2021

club

Th3 staff was friendly and helpful. The bar/restaurant was fun, friendly, and delicious.

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Air conditioning not working and poor service

By

6月 26, 2021

platinumelite

We specifically booked two rooms that have an inside door connection. We found out the air conditioning in one room doesn’t work.

They don’t try to fix the air conditioning as quick as possible. They simply let us to stay in two totally separate rooms. We chose to stay in the connected rooms, thought it will help if we keep the connection door open to get some coot air from another room. Next day morning, when we ask that same lady in the front desk regarding fixing air conditioning problem, she said it has been fixed (actually it’s not true at all). How come she didn’t let us know when it had been fixed (let’s assume so). Such poor communication skill made us not even trying to use the air conditioning and had to keep the connection door open. What a hassle !The lady is very poorly trained and not professional at all. no apology is offered. Rather she thinks she did everything just fine.

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Muy buen hotel

By

6月 24, 2021

Excelente hotel. Aunque no incluye el desayuno. La higiene es muy buena y en termknis generales el precio valor es excelente

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Experience

By

6月 23, 2021

It was loud with between the planes flying, and the guests this location was over priced. I’m disabled, so I’m was placed all the way at the end of floor to much travel to get Tom my handicapped parking spot. The staff members was rude except the overnight person.

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Would stay again

By

6月 23, 2021

club

Very inviting and clean ... nice hotel. Clean rooms very friendly and courteous service

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Working in Raleigh

By

6月 21, 2021

Great location for my work. Clean hotel with friendly staff. The food and beverage service was very helpful so that I could eat quality food and have an evening cocktail without leaving. James is the greatest in that department!

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Business Trip

By

6月 19, 2021

Enjoyed my stay at this hotel. The staff was friendly and the restaurant was convenient

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Comfortable bed

By

6月 17, 2021

platinumelite

The room was very clean but the ice maker kept me up all night that was located two rooms away in the hallway. When I brought this to the representatives attention they did nothing

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Comfortable bed

By

6月 16, 2021

club

Good mattress, quiet rooms, just wish clean towels were delivered daily

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Barking dog...

By

6月 10, 2021

platinumelite

There was a dog next to me and it barked constantly. The owners were obviously out and the dog was alone. The staff was notified but they could not do anything since the owners were out...

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