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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 552 reviews
93%
Recommend This Property

Ratings Breakdown

552reviews

  • 5 Stars
    395
  • 4 Stars
    99
  • 3 Stars
    32
  • 2 Stars
    16
  • 1 Stars
    10

Great hotel

By

July 21, 2017

club

The employees are very courteous and helpful. Nice hotel.

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decent stay

By

July 20, 2017

Decent hotel, with no major concerns. It is clean and easy to find. Issues in the restaurant were our only problem. Nice place to stay, just eat elsewhere!

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Decent hotel

By

July 19, 2017

club

Always choose this hotel for location and cleanliness. Disappointed with food...did lunch and dinner. Drinks are overpriced and wine menu needs to be addressed.

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Good location

By

July 19, 2017

Decent stay, near airport. It's an older hotel, but seems to be maintained. The pool was not open (sign at front desk) and that was the only disappointing issue we had. Restaurant did say kids eat free, but they charged us for 2 meals. (2free).

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Excellent Service!

By

July 18, 2017

club

Beautiful rooms, beautiful property. Sleep, Park and Fly is the best way to go!

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WENr

By

July 12, 2017

club

Staff was great and the stay was pleasant. Park and fly program is great.

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Poor Wi-Fi

By

July 10, 2017

club

Shuttle service was excellent and the Park and Fly program is wonderful. We had a poor experience with Wi-Fi that cold not be resolved. Very disappointing that we had to visit the business center to check in for air travel.

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Easy and Comfortable

By

July 10, 2017

Right by the aiport, makes it easy to get in and out of RDU. Clean and comfortable rooms. What you expect when you stay with IHG.

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Great service

By

July 09, 2017

club

Comfortable bed, great service, very friendly. I would stay here again.

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Trip to Raleigh NC

By

July 09, 2017

platinumelite

Great service, staff are very professional and friendly.

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Near the airport with good shuttle service

By

July 08, 2017

club

I stayed for one night on business travel. Great shuttle service and staff.

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Bad attitudes and asigned an incorrect room.

By

July 08, 2017

The ladies at the front desk did not greet me with a smile. They seemed to be mad that they had to work to check me in. I did not feel welcomed. It felt as if my presence was an inconvenience and I am an Espire Elite member!!! Once I got to my room, I realized that there was only one bed and not two. I did not bother to mention this to the front desk because I did not want to deal with their bad attitudes.

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