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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
82%
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Valoración general

4.1

en base a 1061 opiniones
82%
Recomendar este hotel

Ratings Breakdown

1061opiniones

  • 5 Estrellas
    596
  • 4 Estrellas
    219
  • 3 Estrellas
    103
  • 2 Estrellas
    76
  • 1 Estrellas
    67

NOT Happy So Sad

By

03 julio 2021

club

I stayed here cause they had a pool and was around the corner from my granddaughter.....The room smelled like smoke and damp....The third night I was there someone was smoking and it was coming thru my vents in my room.. The refrigerate did not work and the man told me it did but I had to throw away my cottage cheese as it spoiled cause it did not work. He then gave me a new refrigerator the next day and plugged it into the clock, so the clock and the refrigerator didn't work...Because the refrigerator was to strong to plug into the clock....When I told the man he told me no it's fine.... the next day two men came and the second man said the refrigerator was to strong for the clock... I had to ask every day for someone to clean my room and make my bed....Then I asked am I in a hotel don't you do this and I was told no not everyday, never hear anything like that before.....Then my granddaughter and I were in the pool and she had to go to the bathroom, to find out the public restroom was on the second floor in the back hall with marble tiles and she fell on the floor but Thank God she did not get hurt.... I'm not very happy with your hotel....The mattress needs to be replaced in room 209 woke up everyday with backache cause of super soft mattress. I'm looking to book a hotel every motel for several days guess it will not be this one.... So SAD!!!!!

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Great Service

By

03 julio 2021

club

The staff was amazing. We traveled with our children and were constantly leaving our room key in the room. The staff was understanding and always asked if we needed anything. The room we had was small but had all of the amenities we needed. The pool was perfect. Clean and stocked with towels. The only thing missing was a food or beverage option. I assume the restaurant closed during covid which is no one's fault. Overall our stay was great and we can't wait to come back.

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Rude staff

By

02 julio 2021

Hotel out of date
Not very accommodating at all
Cleanliness not the greatest
Need customer service course ! Even the manager is rude

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Only Double Beds!? Unable to Sleep

By

01 julio 2021

club

All of the rooms for 4 people have 2 double beds. Who uses a double bed for 2 adults? I didn't even consider it when I booked, as every hotel room I've ever rented always has 2 Queens.

The room and hotel was clean but we got NO SLEEP due to the small beds. I will never stay here again.

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Easy access

By

30 junio 2021

Situated in a convenient location and near a lot of shopping and the beach.

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Good hotel- poor management.

By

29 junio 2021

The hotel manager is terrible and incompetent. He repeatedly messed up our reservation then blamed me. I will not be back.

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Customer service

By

29 junio 2021

club

Nothing related to Covid at all. Extremely poor customer service

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Excellent stay

By

29 junio 2021

club

We had a great experience at The Hazlet Holiday Inn. From check in to check out and everything in between, we were treated like family. I highly recommend. We will be back.

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Disappointed!

By

28 junio 2021

Holiday Inn is a well known hotel chain and have never had any problems with them before. But this time it was horrible! First, the tub had a ring and dirty in the tub, the beds had sand, hair, and a blood spot on the blanket. My room was not cleaned daily or no breakfast was available as advertised! I was thoroughly disappointed!

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Service

By

27 junio 2021

Breakfast is stated in the services provided yet I could not find any

Coffee in the lobby??

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Bad experience

By

26 junio 2021

club

The bathroom was filthy...there was no food service, the bed was uncomfortable...price quoted was not what was charged way too expensive for the service provided...hallway were loud at night with people partying

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Comfortable bed, very small room

By

22 junio 2021

club

I felt the room was over priced especially for a wedding discount

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